Vintage Electrical Avaliações 

716
•
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Vintage-Electrical is the go to source for hard to find lighting and very unique components. Their products are top quality and shipping has been very quick from the UK to the USA. Vintage-Electrica... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Absolutely brilliant service. I wanted a short section of galvanised conduit and junction box and ordered it through Vintage Electrical and it arrived promptly and hassle free. Really impressed thank... Ver mais

Avaliado com 1 de um total de 5 estrelas

We bought three copper shades for our kitchen, two of which has significant stains on. We organised a return and then the company ghosted us for a couple of weeks before denying they had received th... Ver mais

Avaliado com 5 de um total de 5 estrelas

Advertising was clear and helpful enabling me to buy exactly what I needed. The pendant lights look authentic and high quality and give the classic look I was after for the kitchen. Delivery was punct... Ver mais

Detalhes da empresa

  1. Loja de Iluminação
  2. também em
  3. Atacadista de iluminação
  4. Fornecedor de Abajures
  5. Loja de decoração de design de interiores
  6. Loja de Móveis
  7. Loja de móveis para cozinha

Escrito pela empresa

Handcrafted Lighting, Quality Materials & Unique Designs. Solid Brass & Copper Lampshades. Original Vintage & Retro Pendant Ceiling Lights, Industrial Traditional Style & Wall Lights For Homes, Coffee Shops, Bars, Hotels, Salons, Barn Conversions & Res...


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

716 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 68% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(716)

146 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great product

Great product, well packaged, arrived without a hitch to the US.

15 de outubro de 2026
Avaliação não solicitada
logotipo da Vintage Electrical

Resposta da Vintage Electrical

Hi Erika,

Thank you for your five star review! We’re delighted you’re pleased with your purchase and that it arrived safely in the US. We really appreciate your support.

Kind regards,
Steve
The Vintage-Electrical Team

Avaliado com 5 de um total de 5 estrelas

Good quality of items

Good quality of items

26 de outubro de 2026
Avaliação não solicitada
logotipo da Vintage Electrical

Resposta da Vintage Electrical

Hi Daniel,

Thank you for your five star review! We’re delighted you’re happy with the quality of your items. We really appreciate you taking the time to share your feedback.

Kind regards,
Steve
The Vintage-Electrical Team

Avaliado com 5 de um total de 5 estrelas

Great clock

Great clock, really good quality - something a bit different for a 50th birthday gift. Delivery as stated. Thank you.

28 de setembro de 2026
logotipo da Vintage Electrical

Resposta da Vintage Electrical

Hi there,

Thank you for your five star review! We’re delighted you’re pleased with the clock’s quality and that it arrived as expected. Thank you for choosing us for such a special birthday gift. We hope the recipient loves it!

Kind regards,
Steve
The Vintage-Electrical Team

Avaliado com 5 de um total de 5 estrelas

Vintage-Electrical is Excellent…

Vintage-Electrical is the go to source for hard to find lighting and very unique components. Their products are top quality and shipping has been very quick from the UK to the USA. Vintage-Electrical really is Excellent!

15 de setembro de 2026
Avaliação não solicitada
logotipo da Vintage Electrical

Resposta da Vintage Electrical

Hi Tim,

Thank you for such a thoughtful review! It means a great deal to be your go to for lighting and unusual components. We’re delighted you’re pleased with the quality and speedy delivery to the USA. We really appreciate your support and recommendation.

Kind regards,
Steve
The Vintage-Electrical Team

Avaliado com 5 de um total de 5 estrelas

Excellent quality and service for a 16th-century church project!

We recently ordered from Vintage Electrical for a restoration project at a 16th-century church. Finding products that complement such a historic setting while meeting modern standards can be a challenge, but Vintage Electrical delivered on all fronts.
The quality of the products is top-notch, the service was fantastic, and the overall experience was brilliant from start to finish. Good all-round experience—I highly recommend them and will definitely be using them again in the future!

28 de setembro de 2026
Avaliação não solicitada
logotipo da Vintage Electrical

Resposta da Vintage Electrical

Hi Marvin,

Thank you for such a thoughtful review. We’re delighted our products complement the character of the 16th-century church and that you were pleased with the quality and service.

Thank you for trusting us with your restoration project and for recommending us. We look forward to helping with your next project!

Kind regards,
Steve
The Vintage-Electrical Team

Avaliado com 5 de um total de 5 estrelas

Absolutely brilliant service

Absolutely brilliant service. I wanted a short section of galvanised conduit and junction box and ordered it through Vintage Electrical and it arrived promptly and hassle free. Really impressed thank you.

20 de outubro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Poor customer service

We bought three copper shades for our kitchen, two of which has significant stains on. We organised a return and then the company ghosted us for a couple of weeks before denying they had received the lights. Company has no phone number, have attempted to contact them across various platforms. Seem to only reply on Etsy when they choose to.

We used tracked return, saw it was delivered, then subsequently moved house and misplaced the receipt. Vintage Electrical denied they had received the return and refused to accept without the tracking no. They then have continued to ignore our emails checking whether if they received it or not. Very disappointed and upset as the lights looked beautiful but customer service is extremely poor and feels like a scam.

24 de agosto de 2026
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Terrible communications

Terrible communication if you have an issues with order. I had an issue with one of the lights in my order and tried to contact the company several times via email and their website form but never got a response from them.

27 de setembro de 2026
Avaliado com 5 de um total de 5 estrelas

fantastic product and fantastic seller

first of all the product is fantastic, it is exactly as was presented on the pictures and in the description. second also important thing - the contact and support is great, the response is immediate and so kind! I do recommend without hesitation

24 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I am domestic Electrician

I am a domestic Electrician in London and I don't usually do metal conduits. I found this website out of the need to have everything precut, threaded and delivered for a quick cable-run to match the design for the client. Smooth communication with customer service, perfect cuts and threaded and delivered in time of great quality product. I was happy, so was my client, everything looked beautiful. I will definitely approach them again for my future projects. Thank you guys for doing a great job with customer service as well.

2 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent and beautiful product

Advertising was clear and helpful enabling me to buy exactly what I needed. The pendant lights look authentic and high quality and give the classic look I was after for the kitchen. Delivery was punctual and as stated and everything surpassed my expectations. I switch these lights on much more than the previous ones as they add so much more to the room and they look equally good switched off. Great product.

18 de setembro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Very poor quality lighting - not obvious from the price tag!

I returned 2 x Holt wall lights as I was very disappointed in the quality of these items.
There wasn't any seal between the top and bottom parts and were so badly formed that there were gaps all the way round. There wasn't any glass over the bulb, so these are completely open to the elements and unsuitable for outside use. The screw threads were out of alignment so one of the brass screws was crooked and on one of the lights the bulb didn't even fit properly. It cost me £18 to return these lights as they wanted them returned in a specific manner otherwise they wouldn't refund your money - in this case £189.

27 de agosto de 2026
logotipo da Vintage Electrical

Resposta da Vintage Electrical

Hello J.Mac,

We’re sorry that your two wall lights did not meet your expectations, and we’re sorry to hear about the alignment and fitting issues you described.

These fittings are handcrafted from genuine solid brass. As explained in our email correspondence and stated in the product information, the Holt is IP54 rated, providing protection against dust and splashing water. It is designed for outdoor use when correctly assembled and installed in accordance with the installation instructions.

The glass is designed to sit between the brass sections of the fitting. We appreciate the opportunity to clarify this construction detail.

Thank you for sharing your feedback and we’re sorry that your experience fell short of your expectations.

Kind regards,
The Vintage-Electrical Team

Avaliado com 1 de um total de 5 estrelas

Disappointing quality and poor customer…

Customer service is just horrible, I’ve never had such bad service in my life. Takes at least 2 days to reply and my issue is still unresolved. Seller wouldn’t provide a prepaid return label even though legally I have the right to return damaged good at no cost to me. Even after providing photos of the damage, they are still in denial. The fact that they are not disclosing imperfections of what they are selling (and still deliberately sells it) tells me they are trying to clear stock by misleading buyers and makes it extremely painful to get anything returned. It’s just a big scam. I have since filed a dispute claim with my bank invoking the customer rights act.

Disappointing quality and poor customer service

I ordered a pendant light, three wall lights and a serving tray, and unfortunately I’ve been very disappointed with the quality of all of the items.

The pendant arrived with broken glass, the wall lights have an uneven lacquered finish which makes them look poorly finished, and the serving tray arrived with a noticeable scratch.

I understand these items were purchased on sale, but there was nothing in the product descriptions to indicate that they had defects, imperfections or were of a lower quality. Based on the photographs and descriptions, I expected a much higher standard.

Having received the items, it unfortunately feels as though they may have been discounted for obvious reasons, but this was certainly not made clear when purchasing.

I have asked for a return label on the same day it arrived and I have yet to hear from them, been chasing for 2 days now. I would recommend anyone to buy else where.

21 de setembro de 2026
Avaliação não solicitada
logotipo da Vintage Electrical

Resposta da Vintage Electrical

We’re sorry you’ve been disappointed with your order.

These particular items were offered in the sale at heavily reduced prices because of cosmetic imperfections, including variations in the finish and surface marks. We understand from your review that the reason for the reduction wasn’t clear when you purchased.

The broken pendant glass is a separate issue, and we’re sorry it arrived damaged. As all ready stated in previous emails we have sent a replacement part.

Kind Regards
The Vintage-Electrical Team

Avaliado com 1 de um total de 5 estrelas

Really poor Customer Service

Frustrating experience! I ordered a pendant light that was supposed to come with a bulb. The bulb was not in the box when it arrived so I queried it via email on 27th August. They responded on the 4th September to say the bulb will posted out straight away. It's now the 22nd September and I still have no bulb and no responses to my emails since.

25 de agosto de 2026
logotipo da Vintage Electrical

Resposta da Vintage Electrical

Hi Chris,

Please accept our sincere apologies for the missing bulb, the delay in resolving this and the lack of replies to your emails. You should not have had to keep chasing us, particularly after we promised to send a replacement.

We’re sending you two bulbs and a set of our Moët crates via next-day delivery, at no cost to you, as a goodwill gesture and an apology for the inconvenience.

We take responsibility for letting you down and hope this goes some way towards restoring your confidence in us.

Tracking details via Fedex express next day: 383840378500

Kind regards,
The Vintage-Electrical Team

Avaliado com 5 de um total de 5 estrelas

Great quality and communication’

Really pleased with my wooden trays! Lovely quality 😊.
One item was missing from the (super fast!) delivery and I emailed straight away and was met with a prompt response which triggered a swift replacement being sent out. Having read some of the reviews I was concerned that I may have the same issues with communication but, not at all, Steve was very helpful!
Would highly recommend!

17 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Love my beautiful Ottoman bench

I bought an Ottoman bench from Vintage Electrical to go at the bottom of my bed. It arrived surprisingly quickly and it was well packaged and easy to assemble. It's a sturdy piece of furniture and it looks beautiful. I'm very happy with my choice of Ottoman bench and with the service provided, so I wholeheartedly recommend this company.

1 de setembro de 2026
Avaliação não solicitada

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