Vitality Institute  Avaliações 257

O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I completed my 1st of 3 peels and have been pleased with the outcome. My skin struggles include malasma, sun damage and rosacea - this peel has already improved all three. The application was virtuall... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have been an esthetician for 15 years and have never been able to find a mineral sunscreen I like or want to wear, until trying VI Mineral SPF. It looks beautiful on bare skin or under makeup. It fe... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This was easy and comfortable. My gal explained every step she took, providing additional comfort during the process. I was so surprised by the difference in my skin righjt after the procedure and... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had an issue with delivery. Made me stop subscription. But Kristin was so patient and attentive in listening to my vent. She calmly told me what to do next so delivery would be painless. She expedit... Ver mais

A empresa respondeu

Detalhes da empresa

Sobre Vitality Institute

Escrito pela empresa

Confident Skin Begins with the Vitality Institute

Vitality Institute

The Vitality Institute offers six unique VI Peel treatments designed to lift pigment + sun damage, alleviate acne + scarring, and fight fine lines & wrinkles. All our painless corrective chemical peels are safe for all skin types and tones with results in as little as 7 days!

VI Derm

The Vitality Institute also offers VI Derm, a hyper-effective line of clinical grade skincare products that are specifically designed to tackle dark spots and increase cell turnover. Every VI Derm formula is carefully crafted with powerful ingredients that are rigorously tested, proven to work, and safe for all skin types and tones.

Our Mission

Our mission is, and has always been, to help people of all skin types and tones discover confidence through better skin health. At a time when self-care and self-love are so necessary for us all, Vitality Institute is proud to be a leader within the clinical grade skin care space by empowering an effective and innovative approach to healthy, glowing skin.

Mission Models

Learn more about the Vitality Institute

Shop VI Derm Book a VI Peel About VI Peel About the Vitality Institute

Email us: support@vipeel.com
Call us: 1-855-847-3357
Text us: 1-310-587-1910

Who We Are

Confident skin begins with the Vitality Institute, the leading professional treatment and clinical skincare brand, and creator of the revolutionary VI Peel. Backed by decades of research, and dedicated to diversity, all products and treatments are proven to perform on pigmentation, dark spots, and sun damage.

Confidence

Rooted In Science, Backed by Proof

Every VI Peel and VI Derm formula is carefully crafted with potent, powerful ingredients that are rigorously tested, proven to work, and safe for all skin types and tones. Today, over 7,000 clinicians, practitioners, dermatologists, and plastic surgeon partners use Vitality Institute products to deliver professional-grade results even on the most intense, stubborn skin conditions.

Our History

The Vitality Institute was founded by Dr. Abdala Khalil who created a custom chemical peel for his daughter, Marya, as a solution for her cystic acne at a time when chemical peels were unsafe for skin of color. The results were impressive but moreover, her confidence from having clear skin inspired Dr. Khalil to share his peel with the world. After Dr. Khalil’s untimely passing, Marya stepped into a leadership role at Vitality Institute and today, is the CEO. Under her leadership, the company has grown to offer VI Derm clinical skincare and 6 medical grade VI Peel formulations formulated to reduce pigment and increase cell turnover.

Marya Marya Signature

Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

257 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 66% das avaliações negativas

Normalmente responde dentro de 24 horas

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Avaliado com 5 de um total de 5 estrelas

I ordered the wrong product and caught…

I ordered the wrong product and caught the error within minutes of the order. I contacted your customer service and the specialist that I spoke with showed empathy, listened to my problem, cancelled the order and made it possible to order the correct product. Thank you for providing a great customer service experience.

30 de junho de 2023
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Resposta da Vitality Institute

Hi Rita! Thank you for your feedback, we are happy to hear our customer service team was able to provide great service!

Avaliado com 5 de um total de 5 estrelas

Ease of ordering

Ease of ordering, tracking and updates provided. Excellent product!

20 de junho de 2023
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Resposta da Vitality Institute

Thank you Rachel for such wonderful feedback! We strive to give the best service and ensure all of our VIPeel family is informed of any changes that might occur. We appreciate your kind words and can't wait to see what other products you will order from us in the future! 😍️

Avaliado com 5 de um total de 5 estrelas

I can think of one word that describes…

I can think of one word that describes this sunscreen.......SMOOTH! What I hate the most about the majority of sunscreens is the way they feel when I'm putting them on my face. Usually they're too thick and feel awful while rubbing on. VI peel sunscreen feels absolutely amazing going on my skin. It glides across my face effortlessly! I'm so happy I found this!

2 de junho de 2023
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Resposta da Vitality Institute

Hi Dena! Thank you for your review, we are so pleased to hear you have been enjoying our SPF!

Avaliado com 5 de um total de 5 estrelas

I love the SPF 50 UV Defense sunscreen

I love the SPF 50 UV Defense sunscreen. It doesn't leave a white cast and goes on like silk. I've tried many sunscreens and this is the best so far!

30 de maio de 2023
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Resposta da Vitality Institute

Hi Marti,

Thank you for the awesome review! Yes, our SPF 50 is great for all skin tones!


Best,
Andrew

Avaliado com 4 de um total de 5 estrelas

Love the facial cleaner

Love the facial cleaner! Vi peels are wonderful, I have oily skin which I am always trying to combat. Great products.

15 de maio de 2023
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Resposta da Vitality Institute

Hello, thank you for the great review!

Avaliado com 4 de um total de 5 estrelas

Loved the results however it’s a bummer…

Loved the results however it’s a bummer that the product line is wayy more expensive then the peel itself

16 de maio de 2023
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Resposta da Vitality Institute

Hi Jessica,

Thank you for your feedback! We value everyone's thoughts and experiences.  We are happy to hear that you are satisfied with the results of your peel! I understand that you are unhappy with the price of our Derm products. I will pass this along to the right teams to see what can be addressed as we want to make the products as accessible as possible. In the meantime, if you sign up to receive texts and emails from us, you will receive discount codes and notice of any promotions we have going on! I hope this will help. 🙂️ Best, -Antonio

Avaliado com 5 de um total de 5 estrelas

Best sunscreen product

I like vipeel sunscreen it works well on my skin and has a good feel too it. I continue to repurchase once I run out.

16 de maio de 2023
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Resposta da Vitality Institute

Hi there! Thank you for the great review! Feel free to give our new Mineral SPF a try, too!

Avaliado com 5 de um total de 5 estrelas

Best products ever

I really love both the AM & PM system. Now that my face has improved. I will continue to use the AM products with gentle purifying cleanser and sheer block SFP50 broad spectrum sunscreen. I have plans on scheduling a VI Peel Precision Plus treatment soon. So glad I found VI Derm Products.

10 de maio de 2023
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Resposta da Vitality Institute

Happy to hear you are enjoying our Pigment Correcting Kit and getting a VI Peel soon! Thank you for taking the time to share your thoughts!

Avaliado com 5 de um total de 5 estrelas

The ViPeel facial sunscreen is the best…

The ViPeel facial sunscreen is the best one I've found and I've tried a lot of them. Most are too heavy and don't spread well or they have something in them that irritates my skin.

8 de maio de 2023
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Resposta da Vitality Institute

Hey Sara!

Thank you so much for the great review! We're happy to see the SPF is working out well for you. Feel free to also give our new Mineral Sheer SPF 50 out too! 💚

Avaliado com 5 de um total de 5 estrelas

VI peel is a life changer

VI peel is a life changer. My dermatology give me VI peel precision plus and I couldn’t be any happier for the result. I followed by VI derm product for skin care routine. Try it. You we love it

8 de maio de 2023
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Resposta da Vitality Institute

Wow Carmila! It makes us happy to know that you truly enjoy our products. Combining our Derm line with our VI Peels will give the most beautiful results. Keep Glowing and thank you for being a part of the VI Family ❤️

Avaliado com 5 de um total de 5 estrelas

I love this facial wash

I love this facial wash! It takes my makeup off thoroughly and takes my eye makeup off quickly, and without rubbing. Bonus, it smells so good!

5 de maio de 2023
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Resposta da Vitality Institute

Hi Vickie! 

Thank you for the review! We're so happy to see you are enjoying the Gentle Purifying Cleanser. 💚 


Best,
Andrew

Avaliado com 4 de um total de 5 estrelas

My experience was great but uncomfortable as to be expected

My experience was wonderful. It truly was painful and uncomfortable. I would plan a week when you have absolutely nothing to do, nowhere to go. Just rest and hydrate.

3 de maio de 2023
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Resposta da Vitality Institute

Hi Suzanne,

Thank you for sharing your feedback with us. We're sorry to hear that your experience with our chemical peel was painful. We understand that everyone's skin is unique and can react differently to certain products.

That being said, we take our customers' experiences very seriously and we strive to provide the best possible results with minimal discomfort. Our chemical peels are designed to be painless, and we're sorry this was not your experience.

If you would like to speak with us more about your experience, please email us at support@vipeel.com.


Best,
Andrew

Avaliado com 5 de um total de 5 estrelas

Love Love the VI Peek 50 broad spectrum…

Love Love the VI Peek 50 broad spectrum moisturizer for dark spots! Not heavy and does an awesome job! I have been using this for years, I am 51 and the sun ☀️ is not my friend to my face, can not go wrong with this product!!!!🌟🌟🌟🌟🌟

20 de abril de 2023
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Resposta da Vitality Institute

Hello April!

Thank you for taking the time contributing your thoughts! We are delighted to hear that you enjoy utilizing our products. 💖️😊️

Warm regards,
Pamela

Avaliado com 5 de um total de 5 estrelas

I don’t know the result yet I just…

I don’t know the result yet I just started the product hopefully it work for my stubborn pigmentation/melasma

24 de abril de 2023
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Resposta da Vitality Institute

Hi Genevieve! Thank you for starting our products! Yes, they are great for pigmentation and melasma! If you have any questions, we're here to help! 🤩️

Avaliado com 5 de um total de 5 estrelas

Loved my results

Loved my results. Softed my lines and brown spots reduced!

20 de abril de 2023
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Resposta da Vitality Institute

Hi LouAnne, we're so happy to hear you are loving your results! Keep glowing!! 😍️

Avaliado com 5 de um total de 5 estrelas

Time

Was on time and came with instructions on how to do more.

17 de abril de 2023
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Resposta da Vitality Institute

Hi Hakeem, thank you for sharing your feedback with us! We're happy to hear you received your package on time. Keep glowing! 😍️

Avaliado com 5 de um total de 5 estrelas

Ordering was quick and easy

Ordering was quick and easy. The wash is very nice, used it after a peel and wanted more for normal use. Very sensitive skin for break outs and this has been great, no breaking out from washing my face!

11 de abril de 2023
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Resposta da Vitality Institute

Thank you so much for your feedback, Terra. It's good to hear you had a positive ordering experience. We're so happy that you are enjoying our VI Derm Gentle Purifying Cleanser. 🙂️

Avaliado com 5 de um total de 5 estrelas

The follow up kit and instructions were…

The follow up kit and instructions were very easy to follow and the products like the cleanser was so good that I purchased more after using it.

11 de abril de 2023
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Resposta da Vitality Institute

Hi David! We appreciate you for sharing your feedback about our follow up kit with us and we are so happy to hear that you enjoy the cleanser!😍️

Avaliado com 5 de um total de 5 estrelas

Great Product

I have an allergy towards multiple makeup and cosmetic products. I had the hardest time finding a good sun screen that would not irritate my eyes and skin. My friend gifted me VI Peel mineral sunscreen and it works like magic. I will definitely recommend to all my friends and family

1 de abril de 2023
Avaliação não solicitada
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Resposta da Vitality Institute

Hi Rania! Thank you for your review, we are happy to hear our sunscreen was a perfect fit!

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