Vitality Institute  Avaliações 257

O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I completed my 1st of 3 peels and have been pleased with the outcome. My skin struggles include malasma, sun damage and rosacea - this peel has already improved all three. The application was virtuall... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have been an esthetician for 15 years and have never been able to find a mineral sunscreen I like or want to wear, until trying VI Mineral SPF. It looks beautiful on bare skin or under makeup. It fe... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This was easy and comfortable. My gal explained every step she took, providing additional comfort during the process. I was so surprised by the difference in my skin righjt after the procedure and... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had an issue with delivery. Made me stop subscription. But Kristin was so patient and attentive in listening to my vent. She calmly told me what to do next so delivery would be painless. She expedit... Ver mais

A empresa respondeu

Detalhes da empresa

Sobre Vitality Institute

Escrito pela empresa

Confident Skin Begins with the Vitality Institute

Vitality Institute

The Vitality Institute offers six unique VI Peel treatments designed to lift pigment + sun damage, alleviate acne + scarring, and fight fine lines & wrinkles. All our painless corrective chemical peels are safe for all skin types and tones with results in as little as 7 days!

VI Derm

The Vitality Institute also offers VI Derm, a hyper-effective line of clinical grade skincare products that are specifically designed to tackle dark spots and increase cell turnover. Every VI Derm formula is carefully crafted with powerful ingredients that are rigorously tested, proven to work, and safe for all skin types and tones.

Our Mission

Our mission is, and has always been, to help people of all skin types and tones discover confidence through better skin health. At a time when self-care and self-love are so necessary for us all, Vitality Institute is proud to be a leader within the clinical grade skin care space by empowering an effective and innovative approach to healthy, glowing skin.

Mission Models

Learn more about the Vitality Institute

Shop VI Derm Book a VI Peel About VI Peel About the Vitality Institute

Email us: support@vipeel.com
Call us: 1-855-847-3357
Text us: 1-310-587-1910

Who We Are

Confident skin begins with the Vitality Institute, the leading professional treatment and clinical skincare brand, and creator of the revolutionary VI Peel. Backed by decades of research, and dedicated to diversity, all products and treatments are proven to perform on pigmentation, dark spots, and sun damage.

Confidence

Rooted In Science, Backed by Proof

Every VI Peel and VI Derm formula is carefully crafted with potent, powerful ingredients that are rigorously tested, proven to work, and safe for all skin types and tones. Today, over 7,000 clinicians, practitioners, dermatologists, and plastic surgeon partners use Vitality Institute products to deliver professional-grade results even on the most intense, stubborn skin conditions.

Our History

The Vitality Institute was founded by Dr. Abdala Khalil who created a custom chemical peel for his daughter, Marya, as a solution for her cystic acne at a time when chemical peels were unsafe for skin of color. The results were impressive but moreover, her confidence from having clear skin inspired Dr. Khalil to share his peel with the world. After Dr. Khalil’s untimely passing, Marya stepped into a leadership role at Vitality Institute and today, is the CEO. Under her leadership, the company has grown to offer VI Derm clinical skincare and 6 medical grade VI Peel formulations formulated to reduce pigment and increase cell turnover.

Marya Marya Signature

Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

257 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 66% das avaliações negativas

Normalmente responde dentro de 24 horas

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Avaliado com 5 de um total de 5 estrelas

Awesome products!

Awesome products!
Love my skin care routine using VI Derm!

5 de setembro de 2023
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Resposta de Vitality Institute

Hi Ayeh! We are so happy to hear that you are loving our Derm products! We value our customers feedback and satisfaction. Keep Glowing! 😍️

Avaliado com 5 de um total de 5 estrelas

In love

First , your moisturizer is incredible. My face has never been better. I also have a history of dark spots and the program has taken most away. Love the products and wish you had travel sizes.

1 de setembro de 2023
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Resposta de Vitality Institute

Thank you for the amazing review! 🤩

Avaliado com 5 de um total de 5 estrelas

Best sunscreen ever

I have been an esthetician for 15 years and have never been able to find a mineral sunscreen I like or want to wear, until trying VI Mineral SPF. It looks beautiful on bare skin or under makeup. It feels light and doesn’t cause any congestion on my acne prone skin. I’m in love!

5 de setembro de 2023
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Resposta de Vitality Institute

Hi Renee! Thank you for the 5 stars!! 😍️ We are happy to hear you love our Mineral SPF!! 💓️

Avaliado com 1 de um total de 5 estrelas

Leaking Bottle

When I received my bottle it was slightly open and product leaked out of the bottle. I am DISAPPOINTED because this bottle is expensive and I ultimately did not get what I paid for. I took pictures of the leaking bottle and can share if needed.

5 de setembro de 2023
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Resposta de Vitality Institute

Hi Gladine! Thank you for the review and we sincerely apologize that your order arrived damaged. We would be happy to get a replacement sent out. If you have not emailed us already, please email support@vipeel.com. Thank you!

Avaliado com 1 de um total de 5 estrelas

When I received the product it was all…

When I received the product it was all fiery and moldy inside.

14 de agosto de 2023
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Resposta de Vitality Institute

Hi there! We sincerely apologize and are sorry to read your product did not meet our standards. If you would like further assistance, please email us at support@vipeel.com and we will do our best to remedy the situation. Thanks! 💚

Avaliado com 5 de um total de 5 estrelas

Absolutely awesome product

I try a lot of expensive skin care products. Vitality Institute products are by far the best products I’ve used. Every VI product I try is great, but my favorites are the cleanser and the vitamin C. Try them, you won’t regret it.
I definitely give VI products 5 stars.

17 de agosto de 2023
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Resposta de Vitality Institute

Thank you for the great review! 💚

Avaliado com 5 de um total de 5 estrelas

After Peel

I recently had a VI Peel (love the after-effects) and practitioner recommended the wash - I love the fragrance & feel of this face wash - clean without drying! Will keep in the beauty case from now on!

16 de agosto de 2023
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Resposta de Vitality Institute

Thank you so much Tyna! We love to hear that you have added our cleanser to your routine. Keep Glowing! 🤩️

Avaliado com 5 de um total de 5 estrelas

I love your products

I love your products! You are a hidden gem. I discovered your skin care after getting my 1st VI Peel. I'm hopeful that you will continue to expand your product offerings, because your quality is outstanding!

15 de agosto de 2023
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Resposta de Vitality Institute

Thank you so much for taking the time to leave an excellent rating, we really appreciate your feedback!! 😍️ Remember to always check back in with us, we are always working to have something amazing in the pipeline!! 🌟️

Avaliado com 5 de um total de 5 estrelas

Challenging but worth it

This was my 3rd peel this year & the most challenging to get through- maddening itching/discomfort. I do it because I LOVE the results! However torturous some moments seem, it’s worth it when it’s over.

9 de agosto de 2023
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Resposta de Vitality Institute

Hi there! Thanks for the great and honest review. Yes, itching can be an issue, but applying the Post-Treatment Repair Cream can alleviate a lot of the discomfort. If it is still bothersome then applying Aquaphor over the Repair Cream can also be very helpful. The itching should also lessen the more peels you receive.

Avaliado com 2 de um total de 5 estrelas

I have used this product for 2 weeks…

I have used this product for 2 weeks and have not seen an improvements on my spots.

28 de julho de 2023
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Resposta de Vitality Institute

Hi Margie, thank you so much for your feedback. I'm so sorry to hear that you are not satisfied with our Dark Spot Lifting Serum. It is important to remember that everyone's skin type and conditions are different so the time it takes to see results may vary. It is possible that your skin will need to get acclimated to the product before you start to see results. We will use this feedback to continue to improve and expand upon our products. If you have any questions or concerns, please feel free to reach out!

Avaliado com 5 de um total de 5 estrelas

Trustable product and service

Great customer service and great product. Issue with product with shipping damage and they quickly confirm the lot and product had no issue and even sent a replacement product.

24 de julho de 2023
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Resposta de Vitality Institute

Hey Michael, thanks for the great review! We're happy to see you were able to get a replacement easily! 💚

Avaliado com 3 de um total de 5 estrelas

I contacted the company regarding a…

I contacted the company regarding a problem I was having with a product I purchased, but never got a response in return..

28 de junho de 2023
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Resposta de Vitality Institute

Hi Nadine! sorry to hear you haven't been able to connect with us. We'll be happy to help, we have looked into your order number and sent you a follow-up email.

Avaliado com 4 de um total de 5 estrelas

Love products but price increase too much

I love the vi peel and the face wash. I have bought the face wash for two of my granddaughters that are in their early teens. The vi peel is the best peel, though you do need more than one.
The reason for only 4 stars is the terrible price increase that happened over the past year or two.
The face wash decreased in size from 8 ounces down to 4. They updated the packaging, but I would rather have more product than a fancy bottle.
They also increased the price of the peels significantly. I’m sure they’re still the best but I can no longer afford them. Lucky for me my medical aesthetician whips up a mean Jessner peel, so that’s what I get as a replacement. Not as good as a vi peel but a few hundred dollars cheaper.

5 de julho de 2023
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Resposta de Vitality Institute

Hi there! Thank you for the honest review. While we try to remain as affordable a brand as possible, unfortunately, inflation has caused us to raise our prices. We appreciate your feedback and will forward it to the appropriate parties.

Avaliado com 5 de um total de 5 estrelas

I had some active acne on my face

I had some active acne on my face , i got the peeling and it went away, i got glowing skin after one peeling, I can’t wait to get another one, it didn’t hurt at all, I highly recommend it

5 de julho de 2023
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Resposta de Vitality Institute

We are so happy to hear that you enjoy our peels and your results. Thank you for trying one of our peels and being a part of the VIPeel Family Luddy 🤩️

Avaliado com 4 de um total de 5 estrelas

Very Good

The best face products ever

26 de junho de 2023
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Resposta de Vitality Institute

Hey Tycora! We're so happy to hear that you are enjoying our products! Thank you so much for trusting us to take care of your skin. 😊️

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