Vitality Institute  Avaliações 257

O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I completed my 1st of 3 peels and have been pleased with the outcome. My skin struggles include malasma, sun damage and rosacea - this peel has already improved all three. The application was virtuall... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have been an esthetician for 15 years and have never been able to find a mineral sunscreen I like or want to wear, until trying VI Mineral SPF. It looks beautiful on bare skin or under makeup. It fe... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This was easy and comfortable. My gal explained every step she took, providing additional comfort during the process. I was so surprised by the difference in my skin righjt after the procedure and... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had an issue with delivery. Made me stop subscription. But Kristin was so patient and attentive in listening to my vent. She calmly told me what to do next so delivery would be painless. She expedit... Ver mais

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Detalhes da empresa

Sobre Vitality Institute

Escrito pela empresa

Confident Skin Begins with the Vitality Institute

Vitality Institute

The Vitality Institute offers six unique VI Peel treatments designed to lift pigment + sun damage, alleviate acne + scarring, and fight fine lines & wrinkles. All our painless corrective chemical peels are safe for all skin types and tones with results in as little as 7 days!

VI Derm

The Vitality Institute also offers VI Derm, a hyper-effective line of clinical grade skincare products that are specifically designed to tackle dark spots and increase cell turnover. Every VI Derm formula is carefully crafted with powerful ingredients that are rigorously tested, proven to work, and safe for all skin types and tones.

Our Mission

Our mission is, and has always been, to help people of all skin types and tones discover confidence through better skin health. At a time when self-care and self-love are so necessary for us all, Vitality Institute is proud to be a leader within the clinical grade skin care space by empowering an effective and innovative approach to healthy, glowing skin.

Mission Models

Learn more about the Vitality Institute

Shop VI Derm Book a VI Peel About VI Peel About the Vitality Institute

Email us: support@vipeel.com
Call us: 1-855-847-3357
Text us: 1-310-587-1910

Who We Are

Confident skin begins with the Vitality Institute, the leading professional treatment and clinical skincare brand, and creator of the revolutionary VI Peel. Backed by decades of research, and dedicated to diversity, all products and treatments are proven to perform on pigmentation, dark spots, and sun damage.

Confidence

Rooted In Science, Backed by Proof

Every VI Peel and VI Derm formula is carefully crafted with potent, powerful ingredients that are rigorously tested, proven to work, and safe for all skin types and tones. Today, over 7,000 clinicians, practitioners, dermatologists, and plastic surgeon partners use Vitality Institute products to deliver professional-grade results even on the most intense, stubborn skin conditions.

Our History

The Vitality Institute was founded by Dr. Abdala Khalil who created a custom chemical peel for his daughter, Marya, as a solution for her cystic acne at a time when chemical peels were unsafe for skin of color. The results were impressive but moreover, her confidence from having clear skin inspired Dr. Khalil to share his peel with the world. After Dr. Khalil’s untimely passing, Marya stepped into a leadership role at Vitality Institute and today, is the CEO. Under her leadership, the company has grown to offer VI Derm clinical skincare and 6 medical grade VI Peel formulations formulated to reduce pigment and increase cell turnover.

Marya Marya Signature

Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

257 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 66% das avaliações negativas

Normalmente responde dentro de 24 horas

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Avaliado com 5 de um total de 5 estrelas

Replacement

My item was stolen and the company replaced it right away without charge.

29 de fevereiro de 2024
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Resposta de Vitality Institute

Thank you for your review, our pleasure!

Avaliado com 5 de um total de 5 estrelas

Happy Face

It was a process, but my skin began looking better in about 3 weeks and by 4 and 5 weeks my face had lost so many wrinkles, brightened and became smoother.

27 de fevereiro de 2024
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Resposta de Vitality Institute

Hi Sharon! Wow, we are excited to read about your results! Thanks for sharing!

Avaliado com 5 de um total de 5 estrelas

ViPeel made me brand new

I received a ViPeel treatment for my uneven skin tone. My aesthetician, Tyla, did and excellent job and sold me on the after products as well. I'm so pleased with the outcome. My skin looks as if I'm wearing makeup. But trust me it's all ViPeel. 🥰

26 de fevereiro de 2024
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Resposta de Vitality Institute

That is amazing to hear that you love our products just as much as we do! 😍️ You keep glowing!!!

Avaliado com 5 de um total de 5 estrelas

Vi peel and their face wash changed my…

Vi peel and their face wash changed my face for the better. My confidence is through the roof.

20 de fevereiro de 2024
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Resposta de Vitality Institute

That's amazing! Thank you for the great review and we're so happy to hear that our products have helped improve your confidence! 💚

Avaliado com 5 de um total de 5 estrelas

Good customer service

Good customer service. Order delivered promptly and in good order. Just love the SOF 50 cream.

15 de fevereiro de 2024
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Resposta de Vitality Institute

Hi Suzanna, we love assisting you with your order! Glad to hear you love our SPF!! 😍️

Avaliado com 5 de um total de 5 estrelas

Best facial products evef’

I see a plastic surgeon for my face she started me on your regimen and I couldn’t be happier with how I look I have had several
Peels and lazer treatments and my skin looks better than it ever has and I am 67 years old! Your products are amazing

9 de fevereiro de 2024
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Resposta de Vitality Institute

Thank you so much! We're so happy you love your results! 💚

Avaliado com 5 de um total de 5 estrelas

I had a amazing results

I had a amazing results. My skin look soft and uniform

6 de fevereiro de 2024
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Resposta de Vitality Institute

Hi Roselbet! We love hearing how great your skin is looking, glad to hear you love it! 😍️

Avaliado com 5 de um total de 5 estrelas

Delivery Issue

I had an issue with delivery. Made me stop subscription. But Kristin was so patient and attentive in listening to my vent. She calmly told me what to do next so delivery would be painless. She expedited my product delivery. She is an example of what excellent customer service should be like. An absolute asset to your team

24 de janeiro de 2024
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Resposta de Vitality Institute

Hi Leslie, thank you so much for your feedback! I'm glad our team was able to assist you on making the delivery of your package easier for you. We appreciate your support and look forward to serving you again. Thank you for choosing VI Derm!💚️

Avaliado com 5 de um total de 5 estrelas

Products work well for my 40 year old…

Products work well for my 40 year old acne prone skin. I had the Vi Peel and loved it. Their customer service is excellent. I had a question and they resolved it immediately.

22 de janeiro de 2024
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Resposta de Vitality Institute

Thank you for your review were happy to hear about your great experience with our products and service. Keep Glowing!

Avaliado com 5 de um total de 5 estrelas

Great experience!

Products shipped fast and are working great for my cystic acne!

15 de janeiro de 2024
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Resposta de Vitality Institute

Hi Jamie!

We're happy to hear you are satisfied with our products! We truly appreciate your feedback. Keep glowing! 🙂

Avaliado com 5 de um total de 5 estrelas

I am so impressed and happy with my VI Peel

The entire process was only slightly uncomfortable and very easy to go through. I love the texture of my skin following the peel and I clearly see brighter skin.

11 de janeiro de 2024
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Resposta de Vitality Institute

Hi, we love to hear how great your skin feels after a VI Peel! 😍️

Avaliado com 5 de um total de 5 estrelas

I LOVE THE PRODUCTS SO FAR

I LOVE THE PRODUCTS SO FAR, THEY ARE NOT DRYING OR IRRITATING MY SKIN. WILL CONTINUE TO USE, ALSO WILL CONSULT MY FACIALIST ON VI PEELS

9 de janeiro de 2024
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Resposta de Vitality Institute

Thank you for your review that's great to hear!

Avaliado com 5 de um total de 5 estrelas

Lux products

I just started using the products. So, I can't give a review right now. The shipping is fast and using the website is easy. I'm hoping the products do as they claim. I'm really hoping the vitamin C serum works on my hyperpigmentation. I also use VI peels. I had 2 and I see some results. But, I still have a long ways to go and probably at least 2 more peels. I have used the peels about 7 years ago and they worked wonders on my hyperpigmentation. I am hoping it helps again and help with my breakouts of my cystic acne.

3 de janeiro de 2024
Avaliação não solicitada
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Resposta de Vitality Institute

Thanks for sharing, we are rooting for your skincare journey!

Avaliado com 4 de um total de 5 estrelas

I love the cleanser

I love the cleanser. But, would like to see discount codes on the product more often.

27 de novembro de 2023
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Resposta de Vitality Institute

We are so happy to hear you love the cleansers! If you sign up for our email notifications, you will be one of the first to know when new promotions are running 😊️

Avaliado com 1 de um total de 5 estrelas

The precision Plus peel did absolutely…

The precision Plus peel did absolutely nothing for me. I used it to treat Malasma and it actually burned the area. It took 14 days for the burnt area to peel and the malasma is still present. I also have additional spots of malasma where none was present.

6 de dezembro de 2023
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Resposta de Vitality Institute

Hi Lisa! Thank you for the review. This is very concerning! This sounds like an atypical experience and you should have not been burned provided the peel was applied correctly. Please email us at support@vipeel.com if you would like to discuss this further.

Avaliado com 5 de um total de 5 estrelas

Love this sunscreen

Love this sunscreen, fast shipping!

5 de dezembro de 2023
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Resposta de Vitality Institute

Thank you for your review, we're happy to hear you are enjoying the SPF!

Avaliado com 5 de um total de 5 estrelas

Great cleanser

I had a vipeel with my aesthetician and was given the sample gentle cleanser. My skin responded so well to it that I purchazed the full size.

29 de novembro de 2023
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Resposta de Vitality Institute

We are so happy to hear you love our Gentle Purifying Cleanser so much! Keep Glowing! 💚️

Avaliado com 2 de um total de 5 estrelas

The pumps don't work on the products I…

The pumps don't work on the products I received. I have to open the top each time to use the products.

28 de novembro de 2023
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Resposta de Vitality Institute

We are sorry to hear that you were not able to dispense your product. We use bottles with an airless pump mechanism to ensure we preserve the potency and efficacy of our VI Derm products. With that, it may take more pumps than expected to start dispensing for the very first use. However, we would be more than happy to send you a replacement for the inconvenience. Please email us at support@vipeel.com!😊️

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