Vitality Institute  Avaliações 257

O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I completed my 1st of 3 peels and have been pleased with the outcome. My skin struggles include malasma, sun damage and rosacea - this peel has already improved all three. The application was virtuall... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have been an esthetician for 15 years and have never been able to find a mineral sunscreen I like or want to wear, until trying VI Mineral SPF. It looks beautiful on bare skin or under makeup. It fe... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This was easy and comfortable. My gal explained every step she took, providing additional comfort during the process. I was so surprised by the difference in my skin righjt after the procedure and... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had an issue with delivery. Made me stop subscription. But Kristin was so patient and attentive in listening to my vent. She calmly told me what to do next so delivery would be painless. She expedit... Ver mais

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Detalhes da empresa

Sobre Vitality Institute

Escrito pela empresa

Confident Skin Begins with the Vitality Institute

Vitality Institute

The Vitality Institute offers six unique VI Peel treatments designed to lift pigment + sun damage, alleviate acne + scarring, and fight fine lines & wrinkles. All our painless corrective chemical peels are safe for all skin types and tones with results in as little as 7 days!

VI Derm

The Vitality Institute also offers VI Derm, a hyper-effective line of clinical grade skincare products that are specifically designed to tackle dark spots and increase cell turnover. Every VI Derm formula is carefully crafted with powerful ingredients that are rigorously tested, proven to work, and safe for all skin types and tones.

Our Mission

Our mission is, and has always been, to help people of all skin types and tones discover confidence through better skin health. At a time when self-care and self-love are so necessary for us all, Vitality Institute is proud to be a leader within the clinical grade skin care space by empowering an effective and innovative approach to healthy, glowing skin.

Mission Models

Learn more about the Vitality Institute

Shop VI Derm Book a VI Peel About VI Peel About the Vitality Institute

Email us: support@vipeel.com
Call us: 1-855-847-3357
Text us: 1-310-587-1910

Who We Are

Confident skin begins with the Vitality Institute, the leading professional treatment and clinical skincare brand, and creator of the revolutionary VI Peel. Backed by decades of research, and dedicated to diversity, all products and treatments are proven to perform on pigmentation, dark spots, and sun damage.

Confidence

Rooted In Science, Backed by Proof

Every VI Peel and VI Derm formula is carefully crafted with potent, powerful ingredients that are rigorously tested, proven to work, and safe for all skin types and tones. Today, over 7,000 clinicians, practitioners, dermatologists, and plastic surgeon partners use Vitality Institute products to deliver professional-grade results even on the most intense, stubborn skin conditions.

Our History

The Vitality Institute was founded by Dr. Abdala Khalil who created a custom chemical peel for his daughter, Marya, as a solution for her cystic acne at a time when chemical peels were unsafe for skin of color. The results were impressive but moreover, her confidence from having clear skin inspired Dr. Khalil to share his peel with the world. After Dr. Khalil’s untimely passing, Marya stepped into a leadership role at Vitality Institute and today, is the CEO. Under her leadership, the company has grown to offer VI Derm clinical skincare and 6 medical grade VI Peel formulations formulated to reduce pigment and increase cell turnover.

Marya Marya Signature

Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

257 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 66% das avaliações negativas

Normalmente responde dentro de 24 horas

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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

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Avaliado com 5 de um total de 5 estrelas

Exceptional Service

One of my products arrived damaged. I emailed expecting no response because customer service seems to be dead in this world in recent years. To my surprise, I received an immediate response and they shipped out a replacement. You've just won a customer for life! Thank you!

27 de novembro de 2023
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Resposta de Vitality Institute

Thank you for your review! We appreciate your support and look forward to serving you again. Thank you for choosing VI Derm!

Avaliado com 2 de um total de 5 estrelas

Product container did not work

Product container did not work. Pump broken.

1 de dezembro de 2023
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Resposta de Vitality Institute

Hi there! We're sorry to read about your product! We would be happy to fix this for you. Please email us at support@vipeel.com. Thank you! 💚

Avaliado com 5 de um total de 5 estrelas

Best quality

Best quality, nice package, will ordered soon

28 de novembro de 2023
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Resposta de Vitality Institute

Thank you for the great review! 💚

Avaliado com 4 de um total de 5 estrelas

I had some skin peeling near my lines…

I had some skin peeling near my lines around my mouth, but no peeling on my neck or chest area. The anti-itch cream I really liked and ordered a larger tube, did not particulary like the SPF 50 sun screen, it was too chalky white on my skin.

22 de novembro de 2023
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Resposta de Vitality Institute

Hi Adele!! Thank you so much for sharing your experience with the VI Peel! Results could vary depending on each individual, anything from light flaking to sheet peeling is considered normal. However, your skin will still reap the benefits the peel has to offer! You can always reach out to your practitioner to evaluate your skin progress. Also, we are happy to hear you decided to give our Post Treatment Repair Cream a try. Don't hesitate reaching out to us if you have any questions 😊️

Avaliado com 5 de um total de 5 estrelas

I love their products

I love their products. Fourth order!!

27 de novembro de 2023
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Resposta de Vitality Institute

We are happy to hear! Thank you for shopping VI Derm!

Avaliado com 5 de um total de 5 estrelas

My experience with my Vi Peel was…amazing

My experience with my Vi Peel was great! Laura was amazing at making me feel comfortable and explaining everything. I can’t wait to go back to her for my facial.

13 de novembro de 2023
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Resposta de Vitality Institute

Hi Sheri!

We're so happy to hear you had a great experience with your VI Peel treatment! We love that you were handled with care and were well informed about the process. Keep Glowing! 🙂 

Best,
Antonio

Avaliado com 1 de um total de 5 estrelas

last time to order

First and foremost, I have yet to receive my product.
Your company wants a signature for a $25 item! That is ridiculous. Especially since UPS delivers during the day-working hours-when I am at my job. So, UPS wants another $8 to deliver at another location or date. I live on a 3 acre lot with no criminals hanging around. What the heck VI Peel?

13 de novembro de 2023
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Resposta de Vitality Institute

Hello Rose! Thank you for sharing your feedback. We're really sorry to hear about your experience, and we're here to make things right. Just a friendly reminder, when placing an order, there's an option for non-contact delivery. If it wasn't selected, UPS will need a signature. We'd love to assist you with this and have sent you an email, our support email is support@vipeel.com.

Avaliado com 5 de um total de 5 estrelas

I was sent a faulty bottle- great customer service!! Love Vi peels

I was sent a faulty bottle, called the customer service and they sent a replacement to me within a few days! I had my first VI peel six months ago, and loved it so much I got another one about a month ago and that's when I had to try their brightening system, which I love so far!

23 de outubro de 2023
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Resposta de Vitality Institute

We are so happy to hear you are pleased with our product and that our customer experience specialists were able to assist you with a replacement! Thank you for being a part of the VI Family. Keep Glowing 💫️

Avaliado com 5 de um total de 5 estrelas

My skin feels so refreshed and clean…

My skin feels so refreshed and clean after my peel. I loved the cleanser and product so much, that I switched up my skincare routine as well. I’m a huge fan of VI derm.

26 de outubro de 2023
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Resposta de Vitality Institute

Hi Jamie, we appreciate your feedback! We love to hear you are now using VI derm in your skincare routine!!! Keep glowing! 😍️

Avaliado com 4 de um total de 5 estrelas

It was effective but not as much…

It was effective but not as much peeling as I anticipated and not as much clearing of the skin. I had a bad reaction to retin-A and had a massive purge which left me looking like i had chicken pox. the peel definitely helped but I was hoping it would be 80% better it's only around 40% better

26 de outubro de 2023
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Resposta de Vitality Institute

We are happy to hear that the peel was effective for you! Most corrective skincare procedures are seldom and done, but rather yield better benefits when done in series. While it might be frustrating to purge, please know that purging is a normal reaction as it helps remove any acne-causing bacteria that might be under your skin. As far as the peeling process, many factors could affect your peeling experience. However, you will still reap the benefits of the peel! ☺️

Avaliado com 5 de um total de 5 estrelas

Great experience!

Everything was as described—fast shipping and well packaged. Sunscreen is fantastic! I love it.

11 de outubro de 2023
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Resposta de Vitality Institute

Thank you for the amazing review! 💚

Avaliado com 5 de um total de 5 estrelas

Love my spf50

16 de outubro de 2023
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Resposta de Vitality Institute

Hi Ana,

We're so happy to hear you are enjoying the SPF 50 Daily Sunscreen! Your feedback is greatly appreciated! 🤩️ Best, Antonio

Avaliado com 5 de um total de 5 estrelas

Love this product it makes my face so…

Love this product it makes my face so clean and glowing. I have tried other products and it’s not the same i keep going back to this.

13 de outubro de 2023
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Resposta de Vitality Institute

Thank you for the awesome review! 💚

Avaliado com 5 de um total de 5 estrelas

I loved the VIPeel received

I loved the VIPeel received. The peeling was healthy but not excessive. The after care process was great and because I liked the experience so much I ordered the cleanser. My skin does look more youthful as a result.

5 de outubro de 2023
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Resposta de Vitality Institute

Hi Kristen! Thank you so much for sharing your experience with the VI Peel! We're happy to know you are satisfied with the results and decided to give our cleanser a try. We wish to continue providing you with healthy skin. Keep Glowing! 🤩️ -Antonio

Avaliado com 5 de um total de 5 estrelas

Everything from VI is top-notch in…

Everything from VI is top-notch in quality, performance, and formulation. I have had several of their peels and love the skincare line, there's nothing else like it on the market!

15 de setembro de 2023
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Resposta de Vitality Institute

Thank you for your review Candace your kind words mean the world to us!

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