This has been an easy experience for us to get started into hotel marketing. Harry was super knowledgeable and thoroughly explained what to expect from here to get our account live. We are new to thi... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
I have positively reviewed the company before. I'm writing to say that I had another great experience with Sunam on the phone today. He is extremely polite as is all the staff. He's never in a rush to... Ver mais
A empresa respondeu
Our experience with VistaVue and Pooja has been great. They have kept us in the loop along the full process and assured us our advert will be perfect before it goes live. Its also nice to know we can... Ver mais
A empresa respondeu
We’ve had a great experience working with Vista Vue. Shubhangi Kedare was so kind, friendly and helpful throughout the whole process. She made everything really straightforward and was always happy... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
At Vistavue, we are passionate about transforming the way businesses connect with people. As a global leader in digital signage and visual communications, we combine innovative software with strategically placed screens in premium locations worldwide to deliver dynamic, engaging content that informs, inspires, and empowers.
Informações de contato
Reino Unido
- customercare@vistavue.com
- vistavue.com
4,6
Excelente
716 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 98% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
It's very friendly and prefessional…
It's very friendly and prefessional customer services. everything is perfect, we are very happy.
25 de setembro de 2026
Avaliação não solicitada
Resposta da Vistavue
Hi Eric,
Thank you for your kind review. We're delighted to hear that you've been happy with the service you've received. Providing friendly, professional support and ensuring our customers have a positive experience is always our goal, so it's wonderful to know we've met your expectations.
Thank you for choosing Vistavue. We look forward to continuing to work with you.
Best regards,
Vistavue Customer Care Team
Great customer service
I didn't feel our advert was having a big enough impact. But after speaking with Pooja she gave me some great tips and worked with us to make sure our advert was doing what we intended.
Definitely happy with the customer service provided by Pooja.
25 de setembro de 2026
Avaliação não solicitada
Resposta da Vistavue
Hi Hamza,
Thank you for taking the time to share your experience. We're delighted to hear that Pooja was able to provide helpful advice and work with you to enhance the impact of your advert. We pride ourselves on partnering with our customers to achieve the best possible results, so it's wonderful to know that the support and solutions provided made a positive difference.
We'll be sure to pass your kind feedback on to Pooja. Thank you for choosing Vistavue.
Best regards,
Vistavue Customer Care Team
Easy to understand
Easy to understand, guidance providd.
22 de setembro de 2026
Avaliação não solicitada
Resposta da Vistavue
Hi Laura,
Thank you for taking the time to leave a review. We're pleased to hear that you found the guidance clear and easy to understand. Our team are committed to providing straightforward, helpful support, so it's wonderful to know you had a positive experience.
Best regards,
Vistavue Customer Care Team
Rohit was fantastic and thank you for…
Rohit was fantastic and thank you for assisting me with my advert. Very helpful and offered solutions to improving the advert.
24 de setembro de 2026
Avaliação não solicitada
Resposta da Vistavue
Hi Alison,
Thank you for taking the time to leave such a wonderful review. We're delighted to hear that Rohit was able to assist you with your advert and provide helpful suggestions to enhance it. We'll be sure to pass on your kind words to him. Thank you for choosing Vistavue, and we wish you every success with your advert!
Best regards,
Vistavue Customer Care Team
great conversation with Harry
great conversation with Harry. He explained everything to me clearly and was very helpful with all my questions, even those not related to his position. I really appreciate it.
23 de setembro de 2026
Avaliação não solicitada
Resposta da Vistavue
Hi,
Thank you for your wonderful review!
We're delighted you had such a positive experience with Harry. Providing clear, helpful information and taking the time to answer every question is exactly the level of service we strive to deliver. We're especially pleased that Harry could assist with all your queries, even those outside his immediate role.
Your kind words and appreciation mean a great deal, and we'll be sure to pass your feedback on to Harry. Thank you for choosing Vistavue, and we look forward to supporting you in the future. 😊
Best regards,
Vistavue Customer Care Team
The call was informative and concise
The call was informative and concise. Harry provided the information we needed to get started and was able to answer all our questions.
22 de setembro de 2026
Avaliação não solicitada
Resposta da Vistavue
Hi Danelle,
Thank you for taking the time to leave us a review.
We're delighted to hear that you found your call with Harry both informative and concise. It's great to know that he was able to provide all the information you needed to get started and answer all of your questions along the way.
We pride ourselves on delivering clear, helpful guidance to our customers, and we're pleased that Harry made the process straightforward for you. We'll be sure to pass on your kind feedback to him.
Best regards,
Vistavue Customer Care Team 😊
Rohit was very helpful.
23 de setembro de 2026
Avaliação não solicitada
Resposta da Vistavue
Hi Emily,
Thank you for taking the time to leave us a review.
We're delighted to hear that Rohit was able to provide you with helpful support and make your experience a positive one. Our team is committed to delivering excellent customer service, and it's great to know that Rohit's assistance made a difference.
We truly appreciate your feedback and will be sure to share your kind comments with him. Thank you for choosing Vistavue.
Best regards,
Vistavue Customer Care Team 😊
Resposta da Vistavue
Hi Lizzie,
Thank you for your great feedback! We’re delighted to hear that you found our team friendly and informative. Making sure our customers feel comfortable and well-informed is really important to us. We appreciate your support!
Best regards,
Vistavue Customer Care Team
Very Good service
Good service everything explained
Rohot Chakraborty was very helpful
23 de setembro de 2026
Avaliação não solicitada
Resposta da Vistavue
Hi Gail,
Thank you for your great feedback! We’re delighted to hear that Rohit was so helpful and took the time to explain everything clearly. We really appreciate you choosing Vistavue and look forward to supporting you moving forward!
Best regards,
Vistavue Customer Care Team
We’ve had a great experience working…
We’ve had a great experience working with Vista Vue. Shubhangi Kedare was so kind, friendly and helpful throughout the whole process. She made everything really straightforward and was always happy to answer any questions we had. We’re very pleased with the service and would happily recommend Vista Vue.
23 de setembro de 2026
Avaliação não solicitada
Resposta da Vistavue
Hi,
Thank you so much for your wonderful review and recommendation! We’re delighted to hear that Shubhangi made the whole process straightforward and was always there to answer your questions. We’ll be sure to share your kind words with her. It’s fantastic to know you’re so pleased with the service, and we look forward to continuing to support you!
Best regards,
Vistavue Customer Care Team
Harry was very helpful he went to great…
Harry was very helpful he went to great lengths to answer all my questions making sure that I understood everything completely. He walked me through everything. Can’t wait to start using the service.
22 de setembro de 2026
Avaliação não solicitada
Resposta da Vistavue
Hi,
Thank you for your brilliant feedback! We’re so pleased that Harry was able to guide you through everything, answer all your questions, and make the whole process clear and straightforward. We’ll make sure he sees your lovely comments. Welcome to Vistavue; we’re looking forward to working with you!
Best regards,
Vistavue Customer Care Team
Great onboarding very friendly
Great onboarding very friendly
21 de setembro de 2026
Avaliação não solicitada
Resposta da Vistavue
Hi Caroline,
Thank you for the great feedback! We’re so pleased you received such a friendly welcome and had a positive onboarding experience. We look forward to supporting you throughout your journey with us!
Best regards,
Vistavue Customer Care Team
**Very disappointing experience
**Very disappointing experience – poor communication**
I am extremely disappointed with my experience with Vista\-Vue\.
I originally paid for their advertising service after being given the impression that the screen would provide a prominent advertising opportunity\. Unfortunately, the reality has not matched what I was led to expect, and I have seen no benefit or enquiries from the advertising\.
I have already raised my concerns directly with Vista\-Vue and have contacted them again, but I am still waiting for a response to my most recent email\.
I find the lack of communication particularly disappointing\. I would have expected a company to respond promptly when a customer is dissatisfied with the service received\.
I am still hoping Vista\-Vue will resolve this properly, but based on my experience so far, I cannot recommend the company.
21 de setembro de 2026
Avaliação não solicitada
Resposta da Vistavue
Hi Michael,
Thank you for taking the time to leave your feedback. We’re sorry that you feel disappointed with your experience.
We would like to clarify that we responded to your correspondence on 7 September 2026, and we did not receive a further response from you until today. We therefore feel it is important to clarify that your concerns had not gone unanswered.
We understand that you had hoped to see more enquiries as a result of your advertising. However, while advertising provides businesses with additional exposure and the opportunity to reach potential customers, it cannot guarantee enquiries or leads, as customer response is influenced by a number of factors outside of any advertising provider’s control.
We remain committed to supporting our customers and are more than happy to continue the conversation with you directly to address any outstanding concerns.
Best regards,
Vistavue Customer Care Team
Please do NOT join this company
I’m very disappointed with my experience with Vistavue. During the sales meeting I made it clear that I could not afford the standard pricing. I was shown discounted pricing and understood that this was the basis on which I was agreeing to proceed.
The amount I was later expected to pay did not match what I understood had been agreed, and I would not have signed had the pricing been made clear to me in that way from the outset.
I have raised this directly with the company and formally disputed the agreement and outstanding balance. I have also requested the return of my £100 deposit. So far, their position has been to continue relying on the signed agreement and mention possible referral to credit control.
I believe the agreement was mis-sold to me and I am now pursuing the matter through the appropriate complaints process. Based on my experience, I would strongly advise anyone considering using this company to read everything carefully and make sure any discounts or verbal promises are confirmed in writing before signing.
Please do not join this company
25 de junho de 2026
Avaliação não solicitada
Resposta da Vistavue
Hi,
Thank you for taking the time to share your feedback. We’re sorry to hear that you’re disappointed with your experience with Vistavue and that there appears to have been a misunderstanding regarding the pricing and agreement.
We take concerns of this nature seriously and understand that you have raised the matter directly with us. Because your concerns relate to the specific details of your agreement and account, we don’t feel it's appropriate to discuss them publicly.
Our team will continue to work with you directly through the appropriate process to review the concerns you have raised and clarify the position. We appreciate the opportunity to address the matter with you and hope that we can reach a satisfactory resolution.
Best regards,
Vistavue Customer Care Team
Very good company definitely recommend…
Very good company definitely recommend Pooja was excellent help start to finish.
18 de setembro de 2026
Avaliação não solicitada
Resposta da Vistavue
Hi Tony,
Thank you so much for your fantastic review and recommendation! We’re delighted to hear that Pooja provided excellent support from start to finish. We’ll be sure to pass your lovely feedback on to her!
Best regards,
Vistavue Customer Care Team
I would like to say that our Experience of Vistavue service…
I would like to say that the service and support was fantastic, Vistavue took our information and idea of the advert and sent us a proof and it was just what we wanted, great result.
18 de setembro de 2026
Avaliação não solicitada
Resposta da Vistavue
Hi Denis,
Thank you so much for your fantastic feedback! We’re delighted to hear that you were happy with the service and support you received. It’s great to know that our team was able to take your ideas and bring them to life exactly as you envisioned. We really appreciate your kind words!
Best regards,
Vistavue Customer Care Team
Easy to deal with and simple
Easy to deal with, simple and no issues in communication. Just what a marketing agency needs
17 de setembro de 2026
Avaliação não solicitada
Resposta da Vistavue
Hi Nathan,
Thank you for your great feedback! We’re delighted to hear that you’ve found the process simple and straightforward, with clear communication throughout. Providing a hassle-free experience is exactly what we aim for!
Best regards,
Vistavue Customer Care Team
Welcoming meeting
Pooja was caring, warm and welcoming. She made me feel heard and seen by talking slowly and clearly to allow me to understand everything.
18 de setembro de 2026
Avaliação não solicitada
Resposta da Vistavue
Hi Anne,
Thank you for your wonderful review! We’re so pleased to hear that Pooja was warm and welcoming and took the time to make sure you felt heard and fully understood everything. Your kind comments will mean a lot to her, and we’ll be delighted to share them with her.
Best regards,
Vistavue Customer Care Team
Informative
Harry was informative and did it in a timely manner
17 de setembro de 2026
Avaliação não solicitada
Resposta da Vistavue
Hi Danielle,
Thank you so much for your feedback; we really appreciate it.
It’s great to hear that Harry was informative, clear, and respectful of your time. We’ll be sure to pass your kind words on to him.
Thanks again for taking the time to leave us a review!
Best regards,
Vistavue Customer Care Team
Mark did a great job explaining…
Mark did a great job explaining everything to us!
17 de setembro de 2026
Avaliação não solicitada
Resposta da Vistavue
Hi Larry,
Thanks so much for your kind words! It’s great to hear that Mark made everything clear and easy to understand. We’re sure he’ll be thrilled to receive your feedback!
Best regards,
Vistavue Customer Care Team
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