2nd of 3 tests where my oestrogen level test has been higher than the range. Followed the instructions again too. Will be going back to having my blood taken by a professional. This is not for me.... Ver mais
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Veja o que dizem as avaliações
After having delivered and posted my blood sample in the morning, the speed at which the results were emailed to me was astonishing. I was also able to download these results and successfully upload... Ver mais
It was very frustrating to find that my sample was 'contaminated' and gave a false reading. I followed the instructions provided exactly. After the results came through, I then saw in the small prin... Ver mais
Fast delivery. Very responsive staff. Unbelievably quick results, within 5 hours of them receiving my test! Gave me more of an understanding into my hormones than I did before. It put my mind at ease... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
Measure and track your health using at home health tests to help you identify health issues and achieve your fitness and well-being goals. By making it easy and convenient, and giving clear guidance and advice, we enable you to proactively check and manage your health.
Informações de contato
71 - 75 Shelton Street, WC2H 9JQ, London, Reino Unido
- 02071646044
- hello@vitall.co.uk
- vitall.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 77% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very quick turn around
Very quick turn around. The results were as I expected.
I was hoping for results more to do with trace elements that are rarely checked by GPs for the price.
Fantastic
Everything was really easy with brilliant instructions and my test results camebbkbthe next day which was amazing
Just really good tbh ✨
Honestly I can't really think of much to say. The service was flawless, super easy, and actually very quick! Even the results of my blood tests were far easier to understand than with any other service I've used before. Great job, keep it up :3
Inaccurate and not enough info
I got my results fairly quickly however the markers stated I was in normal range and I was not, and my other markers were inaccurate. I go to see more of my test and I have to ‘upload the PDF’ on to another website to see it thoroughly but when I’m on this website there’s no where for me to upload the file.

Resposta da Vitall
Vitall Review
instructions were easy to follow, the whole process was super simple and fast and I got my results back a day later. 100% recommend!
Bought a vitamin and mineral test kit…
Bought a vitamin and mineral test kit on line, received and sent the blood sample back, one of the markers for B9 came back with sample haemolysis, in this instance a new test is sent free of charge to repeat the process. Week later still haven’t received the retest nor response from two messages sent. I have bought another test with another company now I would others to avoid this company.
Good service, quick results
Overall really good experience of the service. I booked a home visit for the blood test. The nurse was friendly, pleasant and professional. Results were back very quickly.
great customer service
Iv personally struggled to get decent results, but that isn't Vitall's fault it's my own and I appreciate how good they were at getting new tests out to me, and they got back to me swiftly when I needed help
Quick analysis and detailed results
Quick analysis and detailed results. I really like the UI on the website, it's very clear and easy to understand.
Ok, but retesting should be easier
I've used a few of these services and Vitall is at the higher end of pricing. The tests options are generally good - they have a great breath of plans e.g. test by sex, sexuality, concern, however I was disappointed by the lack of follow up if they aren't able to complete a test. I had to reach out to customer services when, by my own fault, a test wasn't possible but I didn't get a response first time. The second time I was told retesting options were limited and advised to another group of tests with several I didn't need. This was a disappointing as I was able to find an alternative provider quickly who did offer what I needed. Considering this costs more, I expected more flexibility.

Resposta da Vitall
Super quick turnaround
I've done many DIY blood tests before, usually with a different company. This time I needed a more speciuality blood test which I couldn't do myself, and my usual provider only had appointments in London. Vitall gave me the flexibility to request a home visit, and the test results were available the following day!
Super quick turnaround, excellent service - genuinely couldn't have asked for me.

Resposta da Vitall
Kept informed throughout
Kept informed throughout. Good communication. Report easy to understand.

Resposta da Vitall
Brilliant service!
Very easy, fast and straightforward service! Thank you!

Resposta da Vitall
Test was fine but some of my sample…
Test was fine but some of my sample haemolyzed and I couldn’t get the full results. The FAQs on their website say that they offer a free retest for this but I have been trying to get a hold of their customer service for a month now and no answer. No phone number to call. I spent a good amount of money for a comprehensive test and in the end didn’t receive results for everything.

Resposta da Vitall
Vitall does its work quickly
Vitall does its work quickly and efficiently! I genuinely can't fault them.

Resposta da Vitall
First sample bad
The test was easy to do and send off. I gave the service only three stars, however, because I had to send it twice.
The first sample had apparently coagulated and was untestable. This was fair enough. I imagine it happens often. Trouble was, I heard nothing from them for weeks. I had to contact Vitall to find out what had happened to my sample and then I had to do another one.

Resposta da Vitall
Fast and professional service, would recommend.
Fast and professional service. The instructions were very clear and made the whole process feel a lot less scary. The couple of personal questions I had were answered very quickly and clearly by the team, who were very friendly and understanding.
Even though it was the holiday season I got my results back in few days, giving me plenty of time to get them to my healthcare provider before the chaos of this time of year fully set in.
Fantastic service, would recommend.
Easy to do and quick results
fast delivery
fast delivery, easy to use, results came back 2 days after posting back to the lab ,would 100% use again
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