vitamingo.co.uk Avaliações 

286
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Order arrived extremely expeditiously on every occasion. They keep a particular brand of herbal tablet which helps a lot with leg cramps at night. Difficult to find in UK.

Avaliado com 5 de um total de 5 estrelas

Excellent company, the customer comes first. The customer service is brilliant and the range of items they stock is fabulous. Pricing and speedy shipping too. So much better than Amazon. Don’t hesitat... Ver mais

Avaliado com 5 de um total de 5 estrelas

First time ordering from Vitamingo, ordered Angel Dust pre- workout, great price 👍 placed my order on Sunday 27th Sept and it arrived safe and sound on Tuesday 29th Sept. Excellent service will be or... Ver mais

Avaliado com 5 de um total de 5 estrelas

Very impressed with the speed of despatch. The products are very well priced. Definitely coming back for more & to see what other great value supplements are available.

Detalhes da empresa

  1. Loja de vitaminas e suplementos

Escrito pela empresa

VitaminGo is a UK based business dedicated to optimizing the health and well-being of our customers.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

286 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 60% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(286)

73 avaliações nos últimos 12 meses

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Avaliado com 2 de um total de 5 estrelas

One pack arrived instead of 2

One pack arrived instead of 2. Phoned to complain but only an ansaphone, rather than a human being. Emailed a complaint and eventually got an answer. While apparently the 2nd box has been sent, this should not have happened.

18 de novembro de 2025
Avaliação não solicitada
logotipo da vitamingo.co.uk

Resposta da vitamingo.co.uk

We’re sorry again for the mistake with your order. We are just humans and, although we work hard to avoid errors, they can still happen – especially when we have new team members in training. When they do, we pay for those mistakes and do our best to correct them as quickly as possible.

As soon as we received your email about the missing pack, we sent the second box out the very same day so you wouldn’t be left without what you ordered.

Avaliado com 5 de um total de 5 estrelas

Very impressed…!

I ordered the product on Sunday evening and was amazed when it had arrived by Tuesday! First time using this site. Would recommend and will absolutely use again!

26 de outubro de 2025
Avaliado com 5 de um total de 5 estrelas

Smooth transaction, good stock and quick delivery

Vitamingo had the US products I required at a reasonable price. My purchase was efficient and straightforward. Plus the delivery of my order was very quick, arriving earlier than expected.
All in all a great find and I'll have no hesitation in buying from Vitamingo again in future.

14 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Terrible service. The product I paid for did not turn up and no one responds to emails or calls. Disgraceful.

I placed an order and paid for a product 9 days ago. I received an order acknowledgement saying it was being sent using a 24-hour tracked service by Royal Mail. The product has not turned up and there has been no further communication from the seller. I have emailed twice, filled out a form on their website and phoned 3 times (twice leaving voicemail messages as no one answers the phone) but have received no response. Presumably I will have to take this up with either Paypal or the credit card company I paid with and try to get my money refunded. It is apparently impossible to get anyone from this company to engage with me to sort this out. Things do go wrong sometimes but this complete lack of care for the customer trying to resolve the matter is disgraceful.

8 de outubro de 2025
Avaliação não solicitada
logotipo da vitamingo.co.uk

Resposta da vitamingo.co.uk

Dear Helen,

We would like to clarify the situation for accuracy.

You contacted us on the 16th of October about your order, and we replied the next day with the Royal Mail tracking link and proof of delivery, confirming that the parcel was delivered on the 10th of October and handed to a resident at your address.

After we sent you this information, we received no further reply from you. Since we had provided the proof of delivery and did not hear back, we reasonably assumed the matter was resolved on your side. If you had told us the parcel was still missing or that the proof of delivery was incorrect, we would have taken the next steps immediately — but without any response, we could not proceed further.

It is disappointing to see a 1-star review despite us responding and providing evidence, especially with no follow-up communication from your side.

We take customer service seriously and always resolve genuine issues, but we can only do so when the customer communicates with us.

Avaliado com 2 de um total de 5 estrelas

Damaged packaging

I ordered a panoxyl face wash and when I received it, the box was damaged from every side. I have read multiple reviews quite like this one where their items also arrived damaged. If the business themselves understand that a mere envelope is not enough for a safe delivery, then why not do something about it and change the packaging??
The product usability and quality hasn't been affected in this situation but it is likely to happen to other users due to the lack of care in packaging.
Furthermore, regardless of the products usability, no one appreciates paying a decent amount for a product and receiving it in a disheveled state. It's just disappointing.

13 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Can’t recommend enough

Can’t recommend enough. Only stockist I could find of the 10% product I was after. Quick checkout and super quick dispatch. Don’t forget the 10% discount code and after your first order you’ll receive more and codes for free delivery.

8 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing

Arrived in less than 24 hours, even with standard postage paid. The product was carefully packaged and as advertised. Highly recommend!!

31 de julho de 2025
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Fast delivery, Short expiry

Fast delivery, but the expiry date on the product is October 2025. Was expecting a longer timeframe before expiry since it’s not a product that is used daily, I will probably only use 1/4 of the pack before then. Upon seeing reviews seems to be a regular issue. I won’t order again, but it will do for now.
Thanks.

22 de julho de 2025
Avaliação não solicitada
logotipo da vitamingo.co.uk

Resposta da vitamingo.co.uk

Thank you for taking the time to leave your review.

We understand your concern about the expiry date, and we’d like to clarify that due to a system error, the product was mistakenly listed as 30 servings. While it contains 30 tablets, it’s not intended for daily use, so we completely agree that the shelf life should reflect occasional usage.

Unfortunately, a small portion of our recent batch was dated October 2025. We recognise this isn’t ideal for a product used intermittently, which is why we’ve now updated our stock and have already arranged for a replacement with a much longer expiry (August 2026) to be sent your way.

Please don’t hesitate to reach out if we can assist further.

Avaliado com 4 de um total de 5 estrelas

They are doing a good job.

It is true that the contact number on the website falls into a leave-a-message and the chat box does not work either, hence the 4 star. However, once you get your confirmation email, there is a number to call if you need to and that person is helpful, understanding and trying his best.
I believe they are trying to do a good job.
I got my product and it is fine.

1 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Good reliable company

Reliable company. I order Camillia regularly for my teething baby and it works a treat. Delivery is always quick, operationally these guys are very efficient. Couldn’t ask for more.

26 de maio de 2025

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