Vaibhav was very helpful & knowledgeable in helping us to plan and book our forthcoming "fly and cruise" holiday. He even went one step higher to provide us with an upgrade for our cruise cabin with t... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I had a pleasure of coming back and book another holiday at viva. RAHUL was amazing on helping me to sort out my big Bday big 50 celebrations very knowledgeable and passionate towards his job.highly... Ver mais
A empresa respondeu
From the first phone call/ enquiry , our experience was highly satisfying. We dealt with very professional experienced operator. He went into every detail of our multi centre trip. He even adde... Ver mais
A empresa respondeu
Vaibhav listened to my holiday needs and put together a fantastic package covering the 3 places i wanted to go to. He also took me through every stage of the booking process on line and answered any... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de viagens de cruzeiros
- também em
- Agência de Cruzeiros Marítimos
- Agência de Viagens
- Operador de turismo
Escrito pela empresa
Cruise holidays are a wonderful way to see more of the world. And when you book with Viva Cruise, you’ll be spoilt for choice. Our great escapes on the ocean waves have been meticulously researched to bring you the best cruise liners and most beautiful destinations without breaking the bank. We work on the ethos of providing affordable luxury combined with first-class customer service at our heart. You can choose from different types of cruise holiday to suit your tastes and budget, including cruise and stay, all inclusive, cruise & rail, fly cruise or no fly cruise.
Informações de contato
Central House, N3 1LQ, London, Reino Unido
- 0203 967 7576
- support@viva-cruise.co.uk
- viva-cruise.co.uk
4,9
Excelente
379 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Katrika was very helpful with…
Katrika was very helpful with everything I asked her, she made sure I got exactly what I was looking for. Always replied promptly.
26 de maio de 2024
Resposta da Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
Great start to our holiday. Highly Reccomend
Very efficient operator. Took time to explain everything and fulfil our requests. Great use of whats app to confirm correct details. Very pleasant young man. Vaibhav was his name
A great start to what is going to be the trip of a lifetime. Can't wait.
24 de maio de 2024
Resposta da Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
My dad he recommended Viva Cruise and
My dad he recommended Viva Cruise and
I never regretted to booking with them , They were able to provide me with excellent service.
They were very polite when they spoke to me and they gave me a good deal as well.
I can Highly RECOMMEND Them.
Thank you..
10 de abril de 2024
Avaliação não solicitada
Resposta da Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
Kritaka was amazing
Kritaka was amazing, she listened to what I wanted, then produced a quote and gave us a great price. I'll certainly use her again.
20 de maio de 2024
Resposta da Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
We spoke to Vaibhav who organised our…
We spoke to Vaibhav who organised our whole holiday for us based on where and when we wanted to travel. He was so friendly and helpful and got us a great deal.
13 de maio de 2024
Resposta da Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
I have just come back from an amazing trip…
I have just come back from an amazing trip booked through Madhav.
I stayed in Miami for two days then went on a seven day cruise around the Caribbean with MSC Seascape, followed by four days in Vegas staying at the Luxor.
Thank you so much for arranging such a fantastic trip.
Everything went to plan, flights, accomodation, cruise it was all just perfect.
I will definitely recommend this company and I look forward to arranging another trip with
you again in the future.
11 de abril de 2024
Avaliação não solicitada
Resposta da Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
Reliable company whose staff gave first class customer serrvice.…
Reliable company whose staff were always helpful and knew each others cases if the original contact was not available. Kritika gave first class customer service and was helpful from the initial contact to completion of the purchase. She was knowledgeable and was able and willing to answer my many questions. Our first time using Viva but will use again many times in the future.
24 de abril de 2024
Resposta da Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
Great prompt communication & easy to…
Great prompt communication & easy to process agreement documents.
Comment only for booking process not holiday.
29 de março de 2024
Resposta da Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
Resposta da Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
Kritaka the sales advisor had great…
Kritaka the sales advisor had great experience she was brilliant
She didn’t rush us
She explained everything step by step
She was lovely
27 de março de 2024
Resposta da Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
Helpful staff at Viva Holidays and Cruises
We weren't disappointed with our recent trip to Marrakech and Agadir which we booked with help from Vaibhav at Viva Holidays.
For our second holiday Ramesh has been very thorough and answered all my queries. We now have a cruise booked for September!
I'm delighted I found Viva and can't wait to book again in the future.
27 de março de 2024
Avaliação não solicitada
Resposta da Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
Very good customer experience with Vaibhav our agent
Vaibhav who handled our enquiry was very polite and patient. He was informative and looked for any potential deals that were available
18 de março de 2024
Resposta da Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
Fantastic service special thanks for V…
Fantastic service special thanks for V for his patience, help and knowledge and made booking much easier.
A Massive thanks
8 de março de 2024
Resposta da Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
Resposta da Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
My experience booking a holiday
Ruti was the person that helped us get the holiday we required, and nothing seemed to be a problem we changed the hotels they recommended to the ones we wanted and it was done quite promptly. The only thing I was disappointed at is that once she had sorted our holiday I was rushed to pay a deposit. I requested she send through all details so we could look and check everything was in place then we would ring back to pay a deposit. I was told we needed to pay deposit first and then she could send details with conformation of holiday if we did not do this the price could go up. Just felt she was being a bit pushy then, (I don't like that) she still had time to send details before she finished work that day. We did pay deposit and we did get conformation and all details of our holiday.
5 de março de 2024
Resposta da Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
Very helpful
Kritika was very helpful, explained everything she was very polite, we even got a free upgrade, we will definitely be booking with Viva again
27 de fevereiro de 2024
Resposta da Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
kritika was wonderfull took us through…
kritika was wonderfull took us through the booking with great ease made it so simple whole everything was done in minutes
27 de fevereiro de 2024
Resposta da Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
Brilliant Experience
Kritika made the whole experience of booking a cruise and stay holiday simple. She was extremely helpful and answered all of our queries very quickly. We are so pleased we chose to book with Viva Cruise and would highly recommend both them and Kritika
12 de fevereiro de 2024
Resposta da Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
the sales team were attentive and…
the sales team were attentive and helpful and were able to answer all my queries
11 de fevereiro de 2024
Resposta da Viva Cruise
Thank you for your valuable feedback. We are delighted to hear about your positive booking experience with Viva Cruise! We truly appreciate your kind words regarding our service. Our aim is always to ensure our clients' experience a great service both at the time of booking and whilst on their holiday together with being competitively priced. We hope to serve you again very soon! Best wishes, Viva Cruise Team
Timely response and paperwork
3 de fevereiro de 2024
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.