Website very good and parcel arrived when expected. Pleased with clippers and nail file. Would recommend these products.
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Veja o que dizem as avaliações
Cuticle scissors arrived quickly, very well packaged. They look smart, feel weighty and solid, and are seriously sharp. Overall the quality seems excellent. Previous scissors from other suppliers have... Ver mais
The product is a little more expensive than the norm but is of the highest surgical quality and easily copes with the toughest toenails which I found difficult to cut until I bought these. They are v... Ver mais
Very disappointed with the cuticle scrissors I bought. They just pinch up the cuticles but don't cut at all. They have sent me a replacement that is the exact same rubbish. I won't be ordering from t... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Viva Instruments is a trusted manufacturer and supplier of premium chiropody/podiatry tools, manicure/pedicure instruments, and professional hair shears. Designed for clinicians, salons, and stylists, our products combine precision craftsmanship, durability, and ergonomic comfort—all at competitive prices. Experience the Viva difference: quality you can trust, delivered reliably.
Informações de contato
Unit 18 - 26 Greenhill House, Greenhill Crescent , WD18 8JA, Watford, Reino Unido
- 020 3488 0546
- info@vivainstruments.co.uk
- vivainstruments.co.uk
4,8
Excelente
290 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good prompt service
28 de março de 2023
Resposta da vivainstruments.co.uk
Dear Sue,
Thank you so much for leaving us a review.
Viva Instruments
Well made and arrived on time
30 de abril de 2023
Quick prompt service
29 de abril de 2023
Resposta da vivainstruments.co.uk
Dear Carlos,
Thank you so much for leaving us a review.
Viva Instruments
Placed an order and a few days later it…
Placed an order and a few days later it was delivered. Was kept up to date regarding when it was dispatched and when to expect it. Received the order and was delighted by the quality of the instruments. Highly recommended, prompt delivery, great products. Excellent.
25 de abril de 2023
Resposta da vivainstruments.co.uk
Dear Graeme,
Thank you so much for an excellent review.
Viva Instruments
Thus is the second time I've used this…
Thus is the second time I've used this company , they are efficient and the quality is really good
24 de março de 2023
Resposta da vivainstruments.co.uk
Dear Helen,
Thank you, for an amazing review. We look forward to serving you again.
Viva Instruments
Very disappointed with the cuticle…
Very disappointed with the cuticle scrissors I bought. They just pinch up the cuticles but don't cut at all. They have sent me a replacement that is the exact same rubbish. I won't be ordering from them anymore 😒
Edit! This company goes above and beyond to make things right, and customers happy. I've received another scrissors that is better than before. Customerservice is brilliant. I've changed my rating because of it.
16 de março de 2023
Avaliação não solicitada
Resposta da vivainstruments.co.uk
Dear Anna, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Our products undergo several quality control checks before being delivered to customers, however, this one regrettably slipped past those checks and failed to live up to our standards.
Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance we'll be in touch via email and solve the issue.
Thank you,
Viva Instruments
Quick delivery
29 de março de 2023
Described correctly,speed of delivery…
Described correctly,speed of delivery was superb
29 de março de 2023
The nail clippers are fantastic
The nail clippers are fantastic. They do the job like no other thank you.
24 de março de 2023
Good Service and reasonable price
Good Service and reasonable price. The only problem is that the clippers required a a good deal of force to cut the toenails. I have reasonably strong hands, but they would not work for everyone.
28 de fevereiro de 2023
Brilliance in your hand…
Product well made and of excellent quality, my only gripe, looking on your website it appears to be made in Pakistan. if its made there i regret my purchase. I always, if possible, try to buy British.
yours jim
3 de março de 2023
My experience is 12 years in manicure
My experience is 12 years in manicure. Cuticle nippers are very comfortable, light and sharp. Working is a pleasure!
28 de fevereiro de 2023
My Hubby loves them!
27 de fevereiro de 2023
Excellent service
27 de fevereiro de 2023
Fabulous scissors
Fabulous scissors, made the mistake of buying cheaper scissors from elsewhere, these are a quality product, highly recommend.
1 de março de 2023
Royal Mail sent an email but did not deliver.
Royal Mail sent an email with delivery date and time but nothing was delivered and no card or information was provided by Royal Mail.
My complaint reference number with Royal Mail is:
1-9054452435.
This to be my first experience with Viva and if I was pleased then other orders would have followed.
1 de março de 2023
Resposta da vivainstruments.co.uk
Dear Customer,
Thank you for your review.
Your item was despatched with Royal Mail 48 tracked service on Monday 27th Feb, the tracking shows your item has been received by your local delivery office. We’ll contact royal mail also send you an email with tracking details shortly.
We apologise for the inconvenience caused by royal mail.
Thank you,
Viva Instruments
Very happy with the i growing toe nail…
Very happy with the i growing toe nail scissors and file.
Makes it a lot easier to cut my ingrowing toe nails.
Happy with the cost also and no delivery charge.
Thank you
1 de janeiro de 2023
Easy to order and fast delivery
Easy to order and fast delivery of high quality scissors
1 de fevereiro de 2023
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