Cuticle scissors arrived quickly, very well packaged. They look smart, feel weighty and solid, and are seriously sharp. Overall the quality seems excellent. Previous scissors from other suppliers have... Ver mais
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Veja o que dizem as avaliações
The product is a little more expensive than the norm but is of the highest surgical quality and easily copes with the toughest toenails which I found difficult to cut until I bought these. They are v... Ver mais
Very disappointed with the cuticle scrissors I bought. They just pinch up the cuticles but don't cut at all. They have sent me a replacement that is the exact same rubbish. I won't be ordering from t... Ver mais
A empresa respondeu
I was looking for some Ingrown Toenail Clippers similar to what my Podiatrist uses just so I can keep on top of my problem. I searched the web as you do and found Viva Instruments. They aren't the che... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Viva Instruments is a trusted manufacturer and supplier of premium chiropody/podiatry tools, manicure/pedicure instruments, and professional hair shears. Designed for clinicians, salons, and stylists, our products combine precision craftsmanship, durability, and ergonomic comfort—all at competitive prices. Experience the Viva difference: quality you can trust, delivered reliably.
Informações de contato
Unit 18 - 26 Greenhill House, Greenhill Crescent , WD18 8JA, Watford, Reino Unido
- 020 3488 0546
- info@vivainstruments.co.uk
- vivainstruments.co.uk
4,7
Excelente
289 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Delighted with my purchase.
I don't normally write reviews but on purchasing my Toenail Nipper Clipper VP107 felt I had to. I found it to be of a very high quality manufacture, easily handled, extremely sharp and accurate and certainly adheres to all the claims and information relating to it. I would have no hesitation in recommending it to anyone. Thanks.
24 de setembro de 2025
Avaliação não solicitada
Resposta da vivainstruments.co.uk
Dear Duncan,
Thank you so much for taking the time to share your experience with the Toenail Nipper Clipper. We’re delighted to hear that you found it to be high quality, easy to use, and exactly as described. Your kind words and recommendation mean a lot to us. We’re so pleased it’s meeting your needs, and we truly appreciate your support!
Viva Instruments
Very good customer service
I purchased a piece of equipment that was faulty. The company replaced the item promptly and courteously, with the identical model that worked perfectly.
11 de setembro de 2025
Avaliação não solicitada
Scratched, tarnished and not in a new condition
Viva Instruments had very good reviews and I was looking forward to receiving my thinning scissors. I was so disappointed when they arrived. They were scratched, tarnished and the cutting blade was distorted so that the bite was not complete along the full length of the blades. Hardly a precision instrument and I do not believe the scissors were in a new condition. Upon raising this with Viva they immediately refunded the full price paid, which I appreciated, however this does not detract from the disappointment I experienced in both the scissors themselves and the Company who were clearly happy to send them out in that condition. I will never use Viva Instruments again
11 de setembro de 2025
Avaliação não solicitada
Resposta da vivainstruments.co.uk
Dear Customer,
Thank you for taking the time to share your feedback. We are truly sorry that the scissors you received did not meet your expectations. As soon as you contacted us, we immediately issued a full refund within minutes and did not ask you to return the item, as we wanted to resolve the matter as quickly and fairly as possible.
As we mentioned in our email, we only had one pair of that particular item left in stock, so unfortunately, we were unable to offer you a replacement. We understand your disappointment, but we hope it’s clear that we acted promptly and in good faith to make things right.
We are very proud of our reputation and the many positive reviews we’ve received, and we regret that your experience did not reflect the standard we strive for. Your feedback is important to us, and we will continue to improve to ensure this does not happen again.
Kind regards,
The Viva Instruments Team
A good selection of well presented…
A good selection of well presented instruments
29 de julho de 2025
All good but not used them yet
All good but not used them yet, let you know more after a month or two.
23 de agosto de 2025
Great quality item
Great quality item at very reasonable price and quick delivery.
26 de julho de 2025
Scissors look good and sharp
5 de agosto de 2025
Avaliação não solicitada
I am a old man and could use the web…
I am a old man and could use the web sight with ease
24 de julho de 2025
Resposta da vivainstruments.co.uk
Dear David,
Thank you for your kind review! We’re so glad you’re happy with the quality, price, and delivery of your order. Providing great products and service is our top priority, and we truly appreciate your feedback. Hope to serve you again soon!
Thank you,
Viva Instruments
Resposta da vivainstruments.co.uk
Dear James,
Thank you for your positive feedback! We’re thrilled to hear you were satisfied with our efficiency, service, and product quality. Your satisfaction is our motivation, and we look forward to serving you again soon!
Thank you,
Viva Instruments
Shop states it was delivered but not…
Shop states it was delivered but not the case.
I have 3 security cameras covering the front of the house and can verify no delivery. Also checked mailbox and nothing there either.
Update: Viva Instruments acknowledge shipment still in transit and advise that delivery should occur this week. Time will tell.
20 de julho de 2025
Resposta da vivainstruments.co.uk
Dear John,
Thank you for bringing this to our attention. We can confirm that your order was dispatched on time, and once it’s out for delivery, it’s handled by the courier. However, we’re very sorry to hear that you haven’t received your items despite the shop’s confirmation of delivery.
We take this matter seriously and have already begun investigating the issue with the courier. Our team will reach out to you directly via email to gather further details and work toward resolving this as quickly as possible.
In the meantime, we appreciate your vigilance in checking your security cameras and mailbox. Your cooperation will help us get to the bottom of this. Please rest assured, we’re committed to ensuring you receive your order or a suitable resolution.
Thank you for your patience, and we’ll be in touch soon.
Viva Instruments
Seamless transaction.
28 de junho de 2025
Resposta da vivainstruments.co.uk
Dear Patrick,
Thank you for your review! We’re delighted to hear your experience was seamless—that’s exactly what we strive for. We appreciate your trust and look forward to serving you again!
Thank you,
Viva Instruments
Pleasantly surprised with value and quality
After disappointment with another supplier, I wanted to try somewhere new. I found Viva online, was impressed by the range, and ordered 2 sets of clippers as a trial. They arrived in very quick time, were excellent quality, and much better than more expensive clippers I had been using. I would definitely recommend based on this purchase alone.
20 de junho de 2025
Resposta da vivainstruments.co.uk
Dear Pamela,
Thank you for taking the time to share your experience! We’re so glad you gave us a try and were impressed with the quality and speed of your order—especially after previous disappointments. It means a lot to hear that our clippers outperformed even more expensive options, and we truly appreciate your recommendation. Looking forward to serving you again soon!
Thank you,
Viva Instruments
Resposta da vivainstruments.co.uk
Dear Tony,
Thank you for your kind words! We’re delighted to hear you’re happy with your purchase and that everything arrived promptly, as described, and is working perfectly. Your satisfaction is our top priority, and we hope to serve you again soon!
Thank you,
Viva Instruments
Quality and prompt delivery
The nail clipper looks and feels like a quality item. It was delivered promptly.
18 de junho de 2025
Great service and quick delivery.
19 de maio de 2025
Great quality once more from Viva
Great quality once more from Viva, with good delivery times.
19 de maio de 2025
Great company fantastic product
1 de maio de 2025
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