Purchased a pair of SS batting gloves. Easy to order online via website. Order turned up on time two days later, exactly what I ordered, no fuss or drama. Have used VKS several times before both onlin... Ver mais
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Veja o que dizem as avaliações
If you have a lot of knowledge about cricket and know exactly what you want, then this store may work for you. However if you need assistance or advice, these are in short supply. There isn't any real... Ver mais
I had already dealt with Vinay and VKS In the summer when purchasing a ton silver edition and ton gloves but I was after the fuller profiled gladiator elite in long blade, VKS had long blades in stock... Ver mais
I have not received my bat yet but I must admit that the communication and personal touch to your experience with Vinay is extraordinary. Who would still reply to your email at 3 in the morning. Every... Ver mais
Detalhes da empresa
Informações de contato
31 Bond Street, Ealing, W5 5AS, London
- 020 8579 3389
- mail@vks.com
- vks.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great Service!!
First time ordering with VKS and I must say, it was easy. They replied to all emails very promptly and helped me to choose a bat as well as some pads and gloves. It all arrived the next day and was perfect.
Will certainly buy from them again and reccomend them to my club mates.
Excellent Service and Trust worthy Online Seller
I am an Indian living in Kenya. I bought two English willow cricket bats from vks.com. Initially I bought Gray nicolls super nova limited edition. Mr. Vinay understand my requirement and he is a excellent customer mind reader. The bat was amazing and he delivered what he committed. Then again I bought SF black edition and the bat was more than my expectation and impressed very much. In future also, if anything required I will buy from you. They done excellent international shipment like very good packing. Initially I ordered half mind but when I got the first bat I was impressed and I ordered my second bat that also awesome. Strongly recommended for online buyers.
I gave rating 10 out 10. All the best....
Regards,
Rajkumar
Not happy... Beware when ordering.
I purchased a Nike top, via their website, which stated that the item was in stock and then paid for the item accordingly. I needed the top for a tournament I was participating in and thought by ordering several days in advance that everything would be fine without any problems at all. How I was wrong.
I today received this feedback email by uk trust pilot asking for feedback on my order and thought something was strange especially as the order had not even been delivered. Anyway, I've just logged onto my account with the shop to find out where my top is and it looks like my order has been cancelled just a day after ordering it with the notes on the section saying " Nike no longer do this product anymore - Your order has been cancelled " and basically that is it!
No direct email or telephone from the company to let me know this is the case. Very poor service indeed.
My advice to anyone ordering from them is be very careful as even if the item is in stock when you purchase the item this may not be the case and you might very well be dissapointed.

Resposta da VKS
Fast and Reliable service
Excellent service, received my order next day as promised. will definitely order again.
Excellent
Great Service. Ordered without a problem, received it on time as expected.
It's not the first time I buy from them and it definitely won't be the last one.
%100 recommended
good logistics - no aftersales service?
bat ordered and easy to process. received it v quickly and ontime. query with bat as it cracked, and 3 days later still no response... no after sales here?

Resposta da VKS
service
Service great and quality cricket gear also friendly staff
Excellent service and friendly staff!
Thank you very much for your quick response to my queries and delivering the products with such promptness! Will definately shop with you for next season!
Thank you once again!
Edwin
Superb
Absolutely superb customer service with 1st class delivery notification. Also, their website is up to date with stock availability.
Good prompt service. Product was close to expectation
I ordered a Salix finite pod bat. I got the bat within 2 days and in good packing. The bat was as per my expectation except for a minor dent on the back which I don't think will affect its performance. I am satisfied with the performance so far.
Efficient service but lacking attention to detail
Shopping experience with VKS was straightforward and I was kept informed of progress with my order by both email and text very effificiently. However, I was informed my delivery would arrive on Wednesday, when I knew I would be out so I elected to have it delivered to a neighbour. I then received a further email and text the following day (Thursday) saying the delivery would be made that day. It duly was, however it was delivered to No.10 which I thought was odd as I live at No.25, until I collected the package and saw it was addressed to No.12, despite my details being correct in my order form.
Failed Badly
No stock, although they took my order online. No interest in giving me a deal to upgrade. Would use again or recommend.
Kit for kids
Great stock in smaller sizes . Delivered as promised. Will use again.
Top quality cricket kit sold in a thoroughly professional manner, at reasonable prices with an excellent delivery service.
Multiple purchases over 2 years both in-store and online have all been excellent experiences, with outstanding customer service. Returns, bat refurbishment and delivery service are all 1st class. Very well done to the whole VKS team!
Helmet
Great condition and delivery of helmet. However, did not come with any bolts
Fast, helpful and overall perfect service!
Very good service, I ordered some batting pads however I was called to tell me they are out of stock but offered me an alternative of the same quality, I found this good customer service not many places wold personaly call you. They were also delivered next day as promised. Will definitely be buying from again.
Excellent customer service
I spoke with Mr. Bedi on my requirement for a SS TOn Reserve 2lb 9-2lb10 with 11 straight grains and a full profile with a mid to low sweet spot. Most people I know don't end up providing the bats with an exact specification.
Mr. Bedi sent me a bat that has 14 straight grains exactly with my weight specification within 4 days to my doorstep and I live in the United States. Great experience!
Very good service
Easy to order and arrived on time, no complaints whatsoever.
excellent
Have made several purchases from this store and have had them delivered to ireland.. arrived within a couple if days. Excellent quality and great prices
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