Purchased a pair of SS batting gloves. Easy to order online via website. Order turned up on time two days later, exactly what I ordered, no fuss or drama. Have used VKS several times before both onlin... Ver mais
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Veja o que dizem as avaliações
If you have a lot of knowledge about cricket and know exactly what you want, then this store may work for you. However if you need assistance or advice, these are in short supply. There isn't any real... Ver mais
I had already dealt with Vinay and VKS In the summer when purchasing a ton silver edition and ton gloves but I was after the fuller profiled gladiator elite in long blade, VKS had long blades in stock... Ver mais
I have not received my bat yet but I must admit that the communication and personal touch to your experience with Vinay is extraordinary. Who would still reply to your email at 3 in the morning. Every... Ver mais
Detalhes da empresa
Informações de contato
31 Bond Street, Ealing, W5 5AS, London
- 020 8579 3389
- mail@vks.com
- vks.com
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The best cricket store in the UK.
Vinay showed exceptional communication and customer service throughout the whole process. He emailed me pictures of bats upon request to help me pick the correct one and provided information whenever it was asked for. I paid for the bat at 2:00 in the afternoon it was delivered the next day.
If you want a cricket store which provides great customer service then look no further than VKS.
Fantastic service and product
Great service, fast delivery and tracking of parcel, very good product, all round very happy with VKS and will use again in future for sure.
Outstanding service
Vinay was very helpful in suggesting the most appropriate cricket kit for my budget, he let me decide what to go for in my own time (no pressuring). Once I selected what I wanted the order was dealt with very quickly and I received everything within 2 days.
From first impressions the quality of the kit is good for the price, and with the service I received I would definitely use VKS again.
Masuri helmut and ton gladiator
I have to say very happy with the BRILLIANT SERVICE VKS provided for me when visiting the lovely family buisness everyone at the shop were polite and helpful and when shopping online my products arrived the very next day.
Also when dealing direct with Vinay via email there was no question too big or too small and he replied straight away.
I have purchased 3 ton's now and I have to say VKS have some of the best on display.
On a whole a very amazing service and experience shopping with VKS that I would recommend to all.
Kookaburra Pro Players cricket bag 2015
Just received my cricket bag shipped all the way from VKS in the UK to Trinidad.
Good packaging and item arrived on time with no problems.
Thanks
communication
I have not received my bat yet but I must admit that the communication and personal touch to your experience with Vinay is extraordinary. Who would still reply to your email at 3 in the morning. Every question is answered almost instantly and if unable to give an answer would let you know when. Now that's customer relationship. I've had great experiences elsewhere but none this good.
Ton Reserve Edition
Just received my bat from VKS and very happy with the purchase. Mr. Vinay Bedi was very prompt in answering many queries from me and his advice was very helpful in choosing the bat. He hand picked and tested a bat for me exactly to my specifications and I am very satisfied with it. The bat was delivered exactly as per given time estimate. Outstanding service!!
Ton gladiator elite
I had already dealt with Vinay and VKS In the summer when purchasing a ton silver edition and ton gloves but I was after the fuller profiled gladiator elite in long blade, VKS had long blades in stock and I exchanged a few emails with Vinay over the Xmas period. All emails were answered fully and quickly, when I finally was in a position to purchase I ordered online for next day delivery. The bat was at my door by 1130 the following day. The bat feels excellent in pick up and balance. Couldn't ask anything more Outstanding service!!!
High Quality Service
I have been buying products from VKS since the late 1980s as and when I visit London. Since the last few years I have been getting goods shipped to Pakistan and am extremely happy with the service provided and the manner in which my queries are handled by Mr. Vinay Bedi.
Hopefully VKS will continue to provide such excellent service in future and I would remain their client for life... my best wishes always
Brilliant Service!
First time ordering from the VKS website and it was simply brilliant.
The website is really well laid out and the item arrived the next day even though I opted for the cheaper delivery service.
I would certainly used them again!!
Super work
How often do you buy on line and you have to chase your order, not these guys, ordered Monday, arrived Tuesday!
Wow! Well done and thank you .
Excellent Personalized Service
As a repeat customer from St Lucia in the Caribbean, I am extremely pleased with the quality and level of personalised service i receive from VKS. Keep up the great work guys. Thanks Vinay!
Order of 1 Pair K Swiss Tennis Shoes
Website / ordering from website was easy and order confirmation received immediately.
E-mail received informing me of delivery and the delivery was made within the specified time period.
Upon opening the goods I was a little confused why the tennis shoes are a different colour to the shoes which I ordered?

Resposta da VKS
ON TIME, GREAT PRODUCT, BRILLIANT
As described, next day delivery, great products, offered alternative when not in stock, will use again, thanks.
Easy website and quick delivery
Really pleased with the order of cricket bag and sweater. It was as expected.
Excelent buying experiance
I put out a question on a online forum VKS replied in 12hrs . I used the VKS online purchasing forms from there website. When I had placed my order . they called me to say that they didn't have exactly what I had ordered, but offered me alternatives which I thought was great service rather than a "sorry nothing doing" The package arrived on time and as promised . A thoroughly pleasant buying experience. .
Attempt to buy nice Head shoes as advertised on your site
Disappointing that you did not have them in stock
But impressed by your good customer service in trying hard to locate a pair of this now discontinued shoe. So excellent service albeit came to nothing and did not achieve my objectives
Also impressed by useful and frank advice on quality of alternative shoes.
Frustrated by the shoe manufacturers who always seem to change their shoe designs so frequently that as soon as I find one I like they then discontinue it. Wilson did this. now Head.
I have orhotics and it is difficult to find a shoe that works for me. I also play competitively so need a good fit that is comfortable, has good support. Hence very few shoes fit the bill for me and it takes me a lot of hard work to find a good one. So even more frustrating that having found a good one in Head Prestige II mens tennis shoe they go and discontinue it.. Gr............
Highly recommended! Top service!
super fast delivery to Pakistan! Five stars will definitely use again!
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