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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Purchased a pair of SS batting gloves. Easy to order online via website. Order turned up on time two days later, exactly what I ordered, no fuss or drama. Have used VKS several times before both onlin... Ver mais

Avaliado com 2 de um total de 5 estrelas

If you have a lot of knowledge about cricket and know exactly what you want, then this store may work for you. However if you need assistance or advice, these are in short supply. There isn't any real... Ver mais

Avaliado com 5 de um total de 5 estrelas

I had already dealt with Vinay and VKS In the summer when purchasing a ton silver edition and ton gloves but I was after the fuller profiled gladiator elite in long blade, VKS had long blades in stock... Ver mais

Avaliado com 5 de um total de 5 estrelas

I have not received my bat yet but I must admit that the communication and personal touch to your experience with Vinay is extraordinary. Who would still reply to your email at 3 in the morning. Every... Ver mais

Detalhes da empresa


Informações de contato

3,5

Bom

O TrustScore é 3.5 de um total de 5

117 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

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3,5

Todas as avaliações

(117)

2 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

The best cricket store in the UK.

Vinay showed exceptional communication and customer service throughout the whole process. He emailed me pictures of bats upon request to help me pick the correct one and provided information whenever it was asked for. I paid for the bat at 2:00 in the afternoon it was delivered the next day.

If you want a cricket store which provides great customer service then look no further than VKS.

23 de março de 2015
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Outstanding service

Vinay was very helpful in suggesting the most appropriate cricket kit for my budget, he let me decide what to go for in my own time (no pressuring). Once I selected what I wanted the order was dealt with very quickly and I received everything within 2 days.

From first impressions the quality of the kit is good for the price, and with the service I received I would definitely use VKS again.

25 de fevereiro de 2015
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Masuri helmut and ton gladiator

I have to say very happy with the BRILLIANT SERVICE VKS provided for me when visiting the lovely family buisness everyone at the shop were polite and helpful and when shopping online my products arrived the very next day.
Also when dealing direct with Vinay via email there was no question too big or too small and he replied straight away.
I have purchased 3 ton's now and I have to say VKS have some of the best on display.
On a whole a very amazing service and experience shopping with VKS that I would recommend to all.

21 de fevereiro de 2015
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

communication

I have not received my bat yet but I must admit that the communication and personal touch to your experience with Vinay is extraordinary. Who would still reply to your email at 3 in the morning. Every question is answered almost instantly and if unable to give an answer would let you know when. Now that's customer relationship. I've had great experiences elsewhere but none this good.

5 de fevereiro de 2015
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Ton Reserve Edition

Just received my bat from VKS and very happy with the purchase. Mr. Vinay Bedi was very prompt in answering many queries from me and his advice was very helpful in choosing the bat. He hand picked and tested a bat for me exactly to my specifications and I am very satisfied with it. The bat was delivered exactly as per given time estimate. Outstanding service!!

4 de fevereiro de 2015
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Ton gladiator elite

I had already dealt with Vinay and VKS In the summer when purchasing a ton silver edition and ton gloves but I was after the fuller profiled gladiator elite in long blade, VKS had long blades in stock and I exchanged a few emails with Vinay over the Xmas period. All emails were answered fully and quickly, when I finally was in a position to purchase I ordered online for next day delivery. The bat was at my door by 1130 the following day. The bat feels excellent in pick up and balance. Couldn't ask anything more Outstanding service!!!

18 de janeiro de 2015
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

High Quality Service

I have been buying products from VKS since the late 1980s as and when I visit London. Since the last few years I have been getting goods shipped to Pakistan and am extremely happy with the service provided and the manner in which my queries are handled by Mr. Vinay Bedi.
Hopefully VKS will continue to provide such excellent service in future and I would remain their client for life... my best wishes always

14 de janeiro de 2015
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brilliant Service!

First time ordering from the VKS website and it was simply brilliant.

The website is really well laid out and the item arrived the next day even though I opted for the cheaper delivery service.

I would certainly used them again!!

12 de janeiro de 2015
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Super work

How often do you buy on line and you have to chase your order, not these guys, ordered Monday, arrived Tuesday!
Wow! Well done and thank you .

10 de janeiro de 2015
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent Personalized Service

As a repeat customer from St Lucia in the Caribbean, I am extremely pleased with the quality and level of personalised service i receive from VKS. Keep up the great work guys. Thanks Vinay!

7 de janeiro de 2015
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Order of 1 Pair K Swiss Tennis Shoes

Website / ordering from website was easy and order confirmation received immediately.

E-mail received informing me of delivery and the delivery was made within the specified time period.

Upon opening the goods I was a little confused why the tennis shoes are a different colour to the shoes which I ordered?

6 de janeiro de 2015
Avaliação não solicitada
logotipo da VKS

Resposta da VKS

Dear Jason,

Thank you for taking the time to post your review.

Having just spoken to you on the phone, I am pleased to hear you would like to order another pair of the tennis shoes and look forward to speaking to you again tomorrow morning.

Kind Regards

Vinay Bedi
VKS

Avaliado com 5 de um total de 5 estrelas

Excelent buying experiance

I put out a question on a online forum VKS replied in 12hrs . I used the VKS online purchasing forms from there website. When I had placed my order . they called me to say that they didn't have exactly what I had ordered, but offered me alternatives which I thought was great service rather than a "sorry nothing doing" The package arrived on time and as promised . A thoroughly pleasant buying experience. .

3 de dezembro de 2014
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Attempt to buy nice Head shoes as advertised on your site

Disappointing that you did not have them in stock
But impressed by your good customer service in trying hard to locate a pair of this now discontinued shoe. So excellent service albeit came to nothing and did not achieve my objectives
Also impressed by useful and frank advice on quality of alternative shoes.
Frustrated by the shoe manufacturers who always seem to change their shoe designs so frequently that as soon as I find one I like they then discontinue it. Wilson did this. now Head.
I have orhotics and it is difficult to find a shoe that works for me. I also play competitively so need a good fit that is comfortable, has good support. Hence very few shoes fit the bill for me and it takes me a lot of hard work to find a good one. So even more frustrating that having found a good one in Head Prestige II mens tennis shoe they go and discontinue it.. Gr............

2 de dezembro de 2014
Avaliação não solicitada

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