I bought the pro plus blade less fan during the heatwave. The remote control never worked. I’ve contacted the company 3 times allowing plenty of time for them to reply as I knew they would be particul... Ver mais
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I bought the pro plus blade less fan during the heatwave. The remote control never worked. I’ve contacted the company 3 times allowing plenty of time for them to reply as I knew they would be particul... Ver mais
A empresa respondeu
Bought 2 fans over the summer and the work well , the heating part is good as it heats up quickly. Low consumption of power compared to normal fans and heaters . Good functions , would be better if it... Ver mais
A empresa respondeu
Although It was no fault of your own, but it was the hot weather we were getting back in July I didn't get the fan until the middle of August which in Scotland is nearly winter time. It is now Septemb... Ver mais
A empresa respondeu
Delivery was super fast, less than 24 hours ! I thought it wise to buy some cooling devices for future summers which look to be increasingly warm. The fact that they also serve to heat is an ins... Ver mais
A empresa respondeu
Vortex Air is the UK’s bladeless fan specialist. Heating, cooling and purifying features. It’s available in 11 different colours to suit your unique home interior. 2 year warranty and arrives with UK next day delivery.
Vortex Air, Burnham Business Park, CM0 8TE, Burnham-On-Crouch, Reino Unido
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 99% das avaliações negativas
Normalmente responde dentro de 48 horas
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Resposta da Vortexair

Resposta da Vortexair
Now have 3 fans - all meet expectations and very pleased with them. Coupled with great service, thoroughly recommended

Resposta da Vortexair
excellent service and very happy with my purchase

Resposta da Vortexair
Great discounts on buying two fans
Both look very nice and work a treat

Resposta da Vortexair
Since delivery I’ve not needed to use my purchase, I’ve tested it for a few minutes and it seems to work fine, I just hope I get the benefit from it when needed , hot or cold

Resposta da Vortexair
Very good prompt service.

Resposta da Vortexair
The price is really affordable very quiet in other words this heater/cooler does what it says on the tin Very pleased

Resposta da Vortexair
Quick delivery and perfectly easy for my Mum to use.

Resposta da Vortexair
Pleased with design and product in general. It was delivered in timely manner.
Only one feedback comment would be that the controls could be of better quality they are a bit flimsy compared to product.

Resposta da Vortexair
From ordering to delivery is quick and correspondence on delivery is clear. Well packaged and intact. I’ve set it up but not yet used it. But am sure it’ll do what it’s says on the tin 😊

Resposta da Vortexair
Delivery good, product good,
Price good, whats not to like ?

Resposta da Vortexair
Great product and great service.

Resposta da Vortexair
I have bought 2 Pro Plus fan/heaters this year due to the heatwave we had, now the nights are drawing in I have needed to use the heat setting, all I can say is WOW I am really impressed with how quick it takes the chill out of the room.
I would highly recommend this product.

Resposta da Vortexair
Excellent customer service, excellent product and no problems whatsoever.
Quick delivery, well packaged, great product and price.

Resposta da Vortexair
Very disappointed with this fan. The airflow isn’t strong enough and it’s quite noisy doesn’t cool at all. I’m also surprised by the number of positive reviews based on my experience on Facebook.
One thing customers should be aware of is the returns process. Their website says you have 30 days from receiving the item to request a return, but you must email them first to request the return - items sent back without requesting a return will not be accepted. The item must be unused, in its original condition and packaging, with all tags intact, and you need proof of purchase.
What I find particularly disappointing is that their published returns policy shown on the website does not mention that customers have to pay the return postage. However, when I contacted customer service, I was told that for a discretionary return, the customer is responsible for the return postage.
I think this is important information to know before buying.

Resposta da Vortexair
Thank you for giving us high quality product at amazing price, we studied the Market and as you're aware we purchased 5 Vortex pro,s which cost us less than £600 if we had gone to Dyson it would have cost us £2000 so with no difference in performance. Great value.

Resposta da Vortexair
Great product which actually work not just look good

Resposta da Vortexair
Very nice air cooler, not tried the heat setting yet. I would say just as good as the dyson one, but a little noiser

Resposta da Vortexair
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