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Vrbo Avaliações 

521
•
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

Disappointing Experience. Made a booking online for a holiday home and paid. Only to be then told by the owner that the house had already been booked by someone else and in any case it only accommoda... Ver mais

Avaliado com 5 de um total de 5 estrelas

really easy to use and search for the perfect holiday destination. I was able to filter down to specific requirements and then able to contact the owner through secure messaging within Vrbo. Once I b... Ver mais

Avaliado com 4 de um total de 5 estrelas

Found the booking process really easy to use. I had also contacted the host with some pre booking queries and the response time was excellent.The only disappointment was when I booked, the transaction... Ver mais

Avaliado com 5 de um total de 5 estrelas

The information provided on the Vrbo website was good, the booking process was smooth and the letting agents, Homerti, have been responsive and helpful. What more should one ask for ?

Detalhes da empresa

  1. Aluguel para férias
  2. também em
  3. Agregador de viagens
  4. Casa de Férias
  5. Imobiliária de casas para temporada
  6. Operador de turismo

Sobre Vrbo

Escrito pela empresa

Vrbo is a holiday rental platform for booking entire homes, and only entire homes. No shared spaces. No shared hosts. Just one place for you and your group to stay together.

Founded in 1995, Vrbo now offers more than 2 million holiday homes across 190+ countries. From beach houses and cabins to flats and city apartments, Vrbo helps travellers find the right space for trips where privacy, comfort and connection matter most.

What is Vrbo?
Vrbo is focused exclusively on entire-home stays, so you book the whole place to yourselves, not a shared room, shared space or host-occupied home. That matters for travellers who want more privacy, more room and one home base for family holidays, reunions and group travel. Vrbo started as Vacation Rentals By Owner and still focuses on helping travellers book entire homes for trips that are better together.

Why travellers choose Vrbo
Not every trip is best served by a hotel room or a stay with shared spaces. Vrbo is for travellers who want an entire home where they can stay together more comfortably.
With a Vrbo holiday home, travellers can:

* stay together under one roof
* enjoy privacy with no shared spaces
* cook, relax and connect comfortably
* choose a home that fits the way their group wants to travel
* spend less time coordinating separate rooms and more time being together

That focus is what makes Vrbo different. Unlike platforms that mix shared and private stays, Vrbo is centred on entire homes only. For families and groups, that can mean more privacy, fewer compromises and more time together.

How does Vrbo work?
Booking on Vrbo is simple:

1. search where and when you want to travel
2. compare holiday homes, prices, amenities and reviews
3. book the entire home that fits your trip

Vrbo makes booking feel straightforward, so travellers can spend less time second-guessing and more time looking forward to the trip.

Book with confidence
Vrbo helps travellers book with confidence through clearer information upfront. Listings can include:

* verified guest reviews
* real traveller photos
* detailed amenities and property highlights
* Q&A from past guests
* review summaries that help set expectations

Vrbo also highlights homes with a strong track record of great stays, giving travellers more confidence in the holiday rental they choose and fewer surprises when they arrive.

Support you can trust
Every booking is automatically backed by VrboCare. If a significant issue affects a covered stay, Vrbo will help travellers find a similar place or receive a refund when eligible. Vrbo also offers customer support 24 hours a day, 365 days a year, with help available via chat and phone. And because trust also means privacy, interior cameras, shared homes and unannounced visits from hosts are not allowed on the platform. Together, these protections help travellers book with more confidence and fewer surprises.

Rewards through One Key
Vrbo is part of One Key, a free travel rewards programme that lets you earn and use rewards across Expedia, Hotels.com and Vrbo. Members can earn up to 2% in OneKeyCash on holiday rentals and use rewards across eligible bookings on all three brands. Members also get instant Member Prices on hotels through Expedia and Hotels.com:

* Blue members save 10% or more
* Silver members save 15% or more
* Gold members save 20% or more
* Platinum members save 20% or more

The more you stay, the more you save. *

*Terms apply. OneKeyCash is earned on eligible bookings and redemption is limited to eligible bookings and participating holiday rentals.

Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

521 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,3

Todas as avaliações

(521)

510 avaliações nos últimos 12 meses

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Avaliado com 2 de um total de 5 estrelas

very poor

very poor, the booking doesnt show in my account and there is no way to get hold of anyone to sort

5 de novembro de 2026
logotipo da Vrbo

Resposta da Vrbo

Hi Carl,

Thanks for letting us know. We understand how important it is to see your booking in your account and to be able to reach support quickly when something doesn’t look right.

A member of our team will reach out to you shortly to review your concern, understand what happened, and provide further assistance with your issue. Please don’t share any personal or booking information here publicly.

Thank you,
Review Resolutions Team
Expedia Group

Avaliado com 3 de um total de 5 estrelas

Ambiguous booking experience

It wasnt clear at the point of booking that i was only paying a deposit and not the full amount. I also received booking confirmation from both Vrbo and Sykes so I’m not clear on who I should make the next payment to

5 de novembro de 2026
Avaliado com 1 de um total de 5 estrelas

Very poor service

Very poor system, keeps telling me I'm using an incorrect email address when I'm not ; does not answer my questions. Clearly a bot. Not good enough . Poor service

5 de novembro de 2026
logotipo da Vrbo

Resposta da Vrbo

Hi Sarah,

Thanks for sharing your feedback. We understand how important it is to be able to sign in with the correct email and get clear answers.

We can see that you’ve already been in contact with the host. If you need any additional help, please contact us at help.vrbo.com/contact.

Thank you,
Review Resolutions Team
Expedia Group

Avaliado com 1 de um total de 5 estrelas

Horrible

Horrible! After booking through what I thought was VRBO, received confirmation email after I had charged my credit card with FULL amount. Have since been hit with barrage of auto emails urging me to pay again! Worse, when I reply with request for explanation I receive an automated response that I’ve reached an unmonitored email. This kind of mindless stress inducing tech bros nonsense is why MILLIONS are so outraged! Maybe you noticed there was an election!!

5 de novembro de 2026
logotipo da Vrbo

Resposta da Vrbo

Hi Andrew,

Thanks for letting us know. We understand how concerning it is to receive payment reminders after you’ve already been charged, and how important it is to be able to reach a real support channel for clear confirmation.

A member of our team will reach out to you shortly to review your concern, understand what happened, and provide further assistance with your issue. Please don’t share any personal or booking information here publicly.

Thank you,
Review Resolutions Team
Expedia Group

Avaliado com 5 de um total de 5 estrelas

really easy to use and search for the perfect Villa

really easy to use and search for the perfect holiday destination. I was able to filter down to specific requirements and then able to contact the owner through secure messaging within Vrbo.
Once I booked, the payment was through the Vrbo website, which meant it was secure and protected by their policies. All in all a very simple and easy to use website & app

22 de outubro de 2026
Avaliado com 5 de um total de 5 estrelas

One Key Cash and easy to use

I find the site easy to use. They have a good choice of properties and not overpriced. I love the One Key Cash scheme. I got £60 off a long weekend which I earned booking a two week holiday before. Perfect.

4 de novembro de 2026
Avaliado com 1 de um total de 5 estrelas

You cancelled our booking

You cancelled our booking, then i see the same property on sykes for £300 more for the same dates.
Why was it cancelled?

1 de novembro de 2026
logotipo da Vrbo

Resposta da Vrbo

Hi,

Thank you for bringing this to our attention. We understand how concerning it is to have a booking canceled and then see the same property still advertised for the same dates at a higher price.

We can see that you’ve already been in contact with our support team. If you need any additional help, please contact us at help.vrbo.com/contact.

Thank you,
Review Resolutions Team
Expedia Group

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