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Vrbo Avaliações 

532
•
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

really easy to use and search for the perfect holiday destination. I was able to filter down to specific requirements and then able to contact the owner through secure messaging within Vrbo. Once I b... Ver mais

Avaliado com 3 de um total de 5 estrelas

The booking went smoothly. However, there was one thing i found confusing. At the point of booking, it was stated ‘cancellation protection can be added after payment’. I would have liked to have added... Ver mais

Avaliado com 4 de um total de 5 estrelas

Found the booking process really easy to use. I had also contacted the host with some pre booking queries and the response time was excellent.The only disappointment was when I booked, the transaction... Ver mais

Avaliado com 5 de um total de 5 estrelas

The information provided on the Vrbo website was good, the booking process was smooth and the letting agents, Homerti, have been responsive and helpful. What more should one ask for ?

Detalhes da empresa

  1. Aluguel para férias
  2. também em
  3. Agregador de viagens
  4. Casa de Férias
  5. Imobiliária de casas para temporada
  6. Operador de turismo

Sobre Vrbo

Escrito pela empresa

Vrbo is a holiday rental platform for booking entire homes, and only entire homes. No shared spaces. No shared hosts. Just one place for you and your group to stay together.

Founded in 1995, Vrbo now offers more than 2 million holiday homes across 190+ countries. From beach houses and cabins to flats and city apartments, Vrbo helps travellers find the right space for trips where privacy, comfort and connection matter most.

What is Vrbo?
Vrbo is focused exclusively on entire-home stays, so you book the whole place to yourselves, not a shared room, shared space or host-occupied home. That matters for travellers who want more privacy, more room and one home base for family holidays, reunions and group travel. Vrbo started as Vacation Rentals By Owner and still focuses on helping travellers book entire homes for trips that are better together.

Why travellers choose Vrbo
Not every trip is best served by a hotel room or a stay with shared spaces. Vrbo is for travellers who want an entire home where they can stay together more comfortably.
With a Vrbo holiday home, travellers can:

* stay together under one roof
* enjoy privacy with no shared spaces
* cook, relax and connect comfortably
* choose a home that fits the way their group wants to travel
* spend less time coordinating separate rooms and more time being together

That focus is what makes Vrbo different. Unlike platforms that mix shared and private stays, Vrbo is centred on entire homes only. For families and groups, that can mean more privacy, fewer compromises and more time together.

How does Vrbo work?
Booking on Vrbo is simple:

1. search where and when you want to travel
2. compare holiday homes, prices, amenities and reviews
3. book the entire home that fits your trip

Vrbo makes booking feel straightforward, so travellers can spend less time second-guessing and more time looking forward to the trip.

Book with confidence
Vrbo helps travellers book with confidence through clearer information upfront. Listings can include:

* verified guest reviews
* real traveller photos
* detailed amenities and property highlights
* Q&A from past guests
* review summaries that help set expectations

Vrbo also highlights homes with a strong track record of great stays, giving travellers more confidence in the holiday rental they choose and fewer surprises when they arrive.

Support you can trust
Every booking is automatically backed by VrboCare. If a significant issue affects a covered stay, Vrbo will help travellers find a similar place or receive a refund when eligible. Vrbo also offers customer support 24 hours a day, 365 days a year, with help available via chat and phone. And because trust also means privacy, interior cameras, shared homes and unannounced visits from hosts are not allowed on the platform. Together, these protections help travellers book with more confidence and fewer surprises.

Rewards through One Key
Vrbo is part of One Key, a free travel rewards programme that lets you earn and use rewards across Expedia, Hotels.com and Vrbo. Members can earn up to 2% in OneKeyCash on holiday rentals and use rewards across eligible bookings on all three brands. Members also get instant Member Prices on hotels through Expedia and Hotels.com:

* Blue members save 10% or more
* Silver members save 15% or more
* Gold members save 20% or more
* Platinum members save 20% or more

The more you stay, the more you save. *

*Terms apply. OneKeyCash is earned on eligible bookings and redemption is limited to eligible bookings and participating holiday rentals.

Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

532 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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4,3

Todas as avaliações

(532)

526 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Terrible

Terrible.
I have booked 2 houses through you and paid in full. Through no fault of mine both have cancelled. One was double booked; the other had a planning issue with Greenwich council

2 de novembro de 2026
logotipo da Vrbo

Resposta da Vrbo

Hi Sarah,

Thank you for sharing your feedback. We understand your concern about having two paid bookings cancelled. We know how important it is to have reliable reservations, especially after payment is completed.

A member of our team will reach out to you shortly to review your concern, understand what happened, and provide further assistance with your issue. Please don’t share any personal or booking information here publicly.

Thank you,
Review Resolutions Team
Expedia Group

Avaliado com 1 de um total de 5 estrelas

I wad told i wouldnt be charged for…

I wad told i wouldnt be charged for this cottage now but its in my pending and I dont have the money in my account yo pay for this. Please refund

2 de novembro de 2026
logotipo da Vrbo

Resposta da Vrbo

Hi Gillian,

Thank you for sharing your feedback. We understand your concern about seeing a pending charge after being told you wouldn’t be billed. We know how important it is to have clarity on charges, especially when funds are limited.

We can see that you’ve already been in contact with our support team. If you need any additional help, please contact us at help.vrbo.com/contact.

Thank you,
Review Resolutions Team
Expedia Group

Avaliado com 4 de um total de 5 estrelas

Very helpful & caring owner.

I would have given five stars but I couldn’t fill details on the booking form as requested. Tried more than once, but my booking did go thru & the payment taken. Relieved to hear from the owner that our booking is accepted. Sorry, we have been very shaken by a sudden bereavement.

1 de novembro de 2026
Avaliado com 1 de um total de 5 estrelas

Website onfo incorrect

they wanted payment when your website said there was nothing to pay till December. Also they wanted £200 deposit and £80 for our dog

1 de novembro de 2026
logotipo da Vrbo

Resposta da Vrbo

Hi Keith,

Thank you for sharing your feedback. We understand your concern about being asked to pay earlier than expected and about the additional charges mentioned. We know how important it is for payment timing and pricing to be clear at booking.

A member of our team will reach out to you shortly to review your concern, understand what happened, and provide further assistance with your issue. Please don’t share any personal or booking information here publicly.

Thank you,
Review Resolutions Team
Expedia Group

Avaliado com 1 de um total de 5 estrelas

Hassle and charged extra The booking did not go through even…

The booking did not go through even though it was verified on my banking app and on the Vrbo app, I had to call an 0345 number was on the phone for 10 mins and got an extra £30 charge for my dog which on Vrbo was included in the price I was originally given.

06.11.2026
Received a reply from Vrbo to say they can see I have been in touch with the support team and it’s important to them that the right price shown. I was in touch with their support when the payment didn’t go through, before being overcharged. No instructions were sent about how to access the property either had to call up when I arrived despite having messaged before I left. Awful service will not be using Vrbo again .

30 de outubro de 2026
logotipo da Vrbo

Resposta da Vrbo

Hi Caroline,

Thank you for sharing your feedback. We understand your concern about the booking not completing as expected and the total cost changing. We know how important it is to have clear confirmation and accurate pricing when you book.

We can see that you’ve already been in contact with our support team. If you need any additional help, please contact us at help.vrbo.com/contact.

Thank you,
Review Resolutions Team
Expedia Group

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