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Vrbo Avaliações 

532
•
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

really easy to use and search for the perfect holiday destination. I was able to filter down to specific requirements and then able to contact the owner through secure messaging within Vrbo. Once I b... Ver mais

Avaliado com 3 de um total de 5 estrelas

The booking went smoothly. However, there was one thing i found confusing. At the point of booking, it was stated ‘cancellation protection can be added after payment’. I would have liked to have added... Ver mais

Avaliado com 4 de um total de 5 estrelas

Found the booking process really easy to use. I had also contacted the host with some pre booking queries and the response time was excellent.The only disappointment was when I booked, the transaction... Ver mais

Avaliado com 5 de um total de 5 estrelas

The information provided on the Vrbo website was good, the booking process was smooth and the letting agents, Homerti, have been responsive and helpful. What more should one ask for ?

Detalhes da empresa

  1. Aluguel para férias
  2. também em
  3. Agregador de viagens
  4. Casa de Férias
  5. Imobiliária de casas para temporada
  6. Operador de turismo

Sobre Vrbo

Escrito pela empresa

Vrbo is a holiday rental platform for booking entire homes, and only entire homes. No shared spaces. No shared hosts. Just one place for you and your group to stay together.

Founded in 1995, Vrbo now offers more than 2 million holiday homes across 190+ countries. From beach houses and cabins to flats and city apartments, Vrbo helps travellers find the right space for trips where privacy, comfort and connection matter most.

What is Vrbo?
Vrbo is focused exclusively on entire-home stays, so you book the whole place to yourselves, not a shared room, shared space or host-occupied home. That matters for travellers who want more privacy, more room and one home base for family holidays, reunions and group travel. Vrbo started as Vacation Rentals By Owner and still focuses on helping travellers book entire homes for trips that are better together.

Why travellers choose Vrbo
Not every trip is best served by a hotel room or a stay with shared spaces. Vrbo is for travellers who want an entire home where they can stay together more comfortably.
With a Vrbo holiday home, travellers can:

* stay together under one roof
* enjoy privacy with no shared spaces
* cook, relax and connect comfortably
* choose a home that fits the way their group wants to travel
* spend less time coordinating separate rooms and more time being together

That focus is what makes Vrbo different. Unlike platforms that mix shared and private stays, Vrbo is centred on entire homes only. For families and groups, that can mean more privacy, fewer compromises and more time together.

How does Vrbo work?
Booking on Vrbo is simple:

1. search where and when you want to travel
2. compare holiday homes, prices, amenities and reviews
3. book the entire home that fits your trip

Vrbo makes booking feel straightforward, so travellers can spend less time second-guessing and more time looking forward to the trip.

Book with confidence
Vrbo helps travellers book with confidence through clearer information upfront. Listings can include:

* verified guest reviews
* real traveller photos
* detailed amenities and property highlights
* Q&A from past guests
* review summaries that help set expectations

Vrbo also highlights homes with a strong track record of great stays, giving travellers more confidence in the holiday rental they choose and fewer surprises when they arrive.

Support you can trust
Every booking is automatically backed by VrboCare. If a significant issue affects a covered stay, Vrbo will help travellers find a similar place or receive a refund when eligible. Vrbo also offers customer support 24 hours a day, 365 days a year, with help available via chat and phone. And because trust also means privacy, interior cameras, shared homes and unannounced visits from hosts are not allowed on the platform. Together, these protections help travellers book with more confidence and fewer surprises.

Rewards through One Key
Vrbo is part of One Key, a free travel rewards programme that lets you earn and use rewards across Expedia, Hotels.com and Vrbo. Members can earn up to 2% in OneKeyCash on holiday rentals and use rewards across eligible bookings on all three brands. Members also get instant Member Prices on hotels through Expedia and Hotels.com:

* Blue members save 10% or more
* Silver members save 15% or more
* Gold members save 20% or more
* Platinum members save 20% or more

The more you stay, the more you save. *

*Terms apply. OneKeyCash is earned on eligible bookings and redemption is limited to eligible bookings and participating holiday rentals.

Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

532 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,3

Todas as avaliações

(532)

526 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Vrbo is accessible to actually talk to…

Vrbo is accessible to actually talk to a real person for questions. And they allow me to send a message to the owner. Rented one time from Airbnb and couldn’t contact anyone let alone the owner with my questions. I never rented from them again. Have rented from Vrbo every year for past 10 years. 👍

3 de novembro de 2026
Avaliado com 1 de um total de 5 estrelas

My requested dates were accepted and…

My requested dates were accepted and payment took.then I got a message saying I couldn’t book the dates . When I went back on the site it would still let me book the dates. If the date are not available then the payment should not be taken

3 de novembro de 2026
logotipo da Vrbo

Resposta da Vrbo

Hi Joy,

Thank you for taking the time to share your feedback. We understand how worrying it is to see a payment go through and then be told the dates can’t be booked, especially when the same dates still appear available online.

Your experience is incredibly valuable to us, and we have shared this feedback with our team to help improve our products and services moving forward.

Thank you,
Review Resolutions Team
Expedia Group

Avaliado com 1 de um total de 5 estrelas

I'd been looking for weeks and finally…

I'd been looking for weeks and finally found the perfect place to only book it and then cancel straight away as the host was staying the same week and not updated the calender

3 de novembro de 2026
logotipo da Vrbo

Resposta da Vrbo

Hi,

Thank you for sharing your experience. We understand how discouraging it is to finally find the right place and then have it canceled right away due to availability not being updated.

Your experience is incredibly valuable to us, and we have shared this feedback with our team to help improve our products and services moving forward.

Thank you,
Review Resolutions Team
Expedia Group

Avaliado com 1 de um total de 5 estrelas

Request confirmation email clearly…

Request confirmation email clearly states no money taken until acceptance. Deposit taken despite flat no longer available

3 de novembro de 2026
logotipo da Vrbo

Resposta da Vrbo

Hi Jane,

Thank you for sharing your feedback. We understand your concern about a deposit being taken even though the confirmation stated no payment would be collected until acceptance. We know how important it is for payment timing and availability to be clear and accurate.

A member of our team will reach out to you shortly to review your concern, understand what happened, and provide further assistance with your issue. Please don’t share any personal or booking information here publicly.

Thank you,
Review Resolutions Team
Expedia Group

Avaliado com 2 de um total de 5 estrelas

I made a mistake on my booking

I made a mistake on my booking

Messaged host

Keeps bouncing back saying not correct email, even though I m getting email notifications

Hmmmm

2 de novembro de 2026
logotipo da Vrbo

Resposta da Vrbo

Hi Alison,

Thank you for bringing this to our attention. We understand how important it is to correct a booking quickly, and how confusing it is when host messages keep bouncing back even though you’re receiving email notifications.

We can see that you’ve already been in contact with the host. If you need any additional help, please contact us at help.vrbo.com/contact.

Thank you,
Review Resolutions Team
Expedia Group

Avaliado com 2 de um total de 5 estrelas

Very difficult to log on

Very difficult to log on. Took 2 days and many attempts to confirm and make payment. Very frustrating.

2 de novembro de 2026
logotipo da Vrbo

Resposta da Vrbo

Hi,

Thank you for sharing your experience. We understand how challenging it is when you can’t easily log in and it delays confirming your booking and payment.

Your experience is incredibly valuable to us, and we have shared this feedback with our team to help improve our products and services moving forward.

Thank you,
Review Resolutions Team
Expedia Group

Avaliado com 5 de um total de 5 estrelas

Great service.

Everything.
The owner contacted me right away..I always feel confident when booking a holiday from vrbo.
I unfortunately had to cancel .y holiday recently and I got my deposit the very next day.
Grest service.

2 de novembro de 2026

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