Amazing experience
Amazing experience, and very happy with my purchase, super recommended
1 de outubro de 2026
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Detalhes da empresa
Escrito pela empresa
Welcome to vsf watches, a specialized online destination dedicated to watch enthusiasts and horology collectors. At vsf watches, we focus on delivering automatic timepieces, watch parts, and custom horological accessories to clients worldwide. Our core commitment centers on strict Pre-Shipment Quality Control (QC), providing clear inspection photos/videos before dispatch, and maintaining safe, trackable international delivery. Our knowledgeable team at vsfwatches is always here to assist with technical queries and after-sales care. We appreciate all verified buyers sharing their true experience with vsfwatches!
Informações de contato
Estados Unidos
- vsfwatches.com
3,6
Bom
6 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
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As pessoas também visitaram
Wonderful.expereince
Wonderful.expereince from order entry to delivery. Fast and great communication. Items were perfect. Greatly appreciated. Will use them more.
Thank you very satisfied
8 de outubro de 2026
Watch was great but bracelet is using…
Watch was great but bracelet is using pins instead of screws
21 de setembro de 2026
Resposta da VSF Watches
Dear Customer,
Thank you for sharing your feedback, and we are glad to hear that you are overall very pleased with the watch!
We would like to clarify a few details regarding the bracelet design for transparency. For this specific factory model, the original manufacturing specs utilize friction pins rather than threaded screws for the bracelet links. While pin systems can require a bit more patience to resize initially, they actually offer a very secure fit once set.
If you are having any trouble adjusting the links or if you need a specialized pin removal tool, please feel free to send us a quick message via WhatsApp or email. Our team will be more than happy to guide you through the resizing process or assist you with any further needs.
Thank you again for choosing us, and we hope you enjoy wearing your new timepiece!
Warm regards,
Vsf Watches Customer Care Team
Watch looks good, could be better
Watch looks great, however the bracelet contains significant areas where they somehow “forgot” to polish like the rest. Contacted them about a month ago and am still waiting for a replacement as promised.
24 de agosto de 2026
Resposta da VSF Watches
Dear Customer,
We sincerely apologize for the disappointment with the finishing on your bracelet and, more importantly, for the long wait you’ve experienced regarding your promised replacement.
We would like to clarify a few details regarding your order for transparency. Our watches undergo quality inspections prior to dispatch, but it appears these unpolished areas were overlooked during our final checks. Furthermore, taking a month to follow up on a replacement is certainly not the level of service we aim to provide, and we take full responsibility for this delay in communication.
We have already flagged your case with our logistics team to ensure your replacement bracelet is prioritized and dispatched immediately.
Please check your inbox or reply to our recent message on WhatsApp with your order number so we can provide you with the new tracking details right away. We completely understand your frustration, but we hope to make things right and ensure your watch is 100% complete.
Warm regards,
Vsf Watches Customer Care Team
The watch broke two days after arrival.
8 de setembro de 2026
Resposta da VSF Watches
Dear Customer,
We sincerely apologize for the experience you had with your watch, and we completely understand how frustrating it must be for a new watch to stop working just two days after arrival.
We would like to clarify a few details regarding your order for transparency. Your watch went through our standard testing and timing procedures prior to dispatch to ensure everything was running properly before shipment.
Since mechanical or quartz watch movements can sometimes suffer unexpected impacts during international transit, we absolutely take your concern seriously. If the watch has stopped running or damaged, please reply to our message on WhatsApp or email us with a short video or photo showing the exact issue. Our technical team will be happy to inspect it and guide you through a solution.
We completely understand your disappointment, but we kindly ask for the opportunity to make things right for you. We look forward to hearing back from you so we can resolve this promptly.
Warm regards,
Vsf Watches Customer Care Team
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