VH Services Avaliações 

162
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The booking process was very efficient and everything ran smoothly from the time of booking right through to the completion of the job. Mark was very pleasant, he prepared the area really well and I’m... Ver mais

Avaliado com 5 de um total de 5 estrelas

VH Svces came for the 1st time.They cleaned my Large living Room carpet which is 25Years Old .the end result was excellent it looked brand new.Also cleaned my long Hall Carpet the colours are standi... Ver mais

Avaliado com 5 de um total de 5 estrelas

Had carpets cleaned today, 2 bedrooms, landing, staircase and small entrance. Great results....my carpets smell so fresh and look brand new. Couldn't be happier. Technician was professional and very... Ver mais

Avaliado com 5 de um total de 5 estrelas

Steve, rang me early in the morning to tell me what time he would arrive. His timing was perfect. He was very kind and professional throughout his time in my home. He cleaned three carpets, stair,hal... Ver mais

Detalhes da empresa


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

162 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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4,6

Todas as avaliações

(162)

93 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Happy first time customer

Had carpets cleaned today, 2 bedrooms, landing, staircase and small entrance. Great results....my carpets smell so fresh and look brand new. Couldn't be happier. Technician was professional and very informative and talked me through the process. He put my mind at rest with having pets regarding the cleaning products. Thankyou for doing such a great job!!
Highly recommend Vulcan Hygiene.

26 de julho de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Very pleased with the results

Very pleased with the results. Carlos was very informative and discussed the best process for each individual clean. I had one carpet and two rugs cleaned. Also kept me informed as to the time he would arrive.
Definitely will be using them again

4 de julho de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Really disappointed to have to write…


Really disappointed to have to write this because after speaking with Toni it sounded like everything would be great.
I was advised I couldn’t be given a time due to not knowing how long each job would take but I would get a 90 mins notice before arrival. I got 10 minutes notice and was told it’s because he lived 3 minutes away for I needed to be done first. I was 20 mins away from my house about to walk my dog so had to turnaround straight away.

The clean of the mattress and dressing table chair was unsuccessful but still received an invoice for £120. Hoping off the back of the staff showing before and after pictures the customer services team will see reason to not charge the full amount.

6 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

An excellent job

James sent me a text on the morning of the oven clean with an expected time for arriving which was really helpful. He was a couple of hours early but rang to rearrange. Made an excellent job of an old cooker, was friendly and left the job all clean and tidy. Thanks so much, I'll be in touch about carpet cleaning !

1 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Five Star Service

I had my oven hob and extractor cleaned by Stan. He did an amazing job and even befriended my usually anti social cockerpoo 😃
I would highly recommend and would definitely use them again. Thanks Guys

29 de junho de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Disappointed for the money

We moved into our new house 2 weeks ago and the oven was filthy, I put a note on trust a trade and Vulcan rang so I booked them. The guy who came was on time and cracked on, but the finish was disappointing for the £145 charged. I have had oven cleans done before and never had grease left in the seals and around the doors, the extractor left dripping with whatever he sprayed on it and the hob still smeared. The kitchen floor was left with drips and dirt from the oven. I wouldn’t use them again.

28 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Rangemaster clean

Prompt response to my enquiry and easy to book. Friendly and helpful over the phone.
Carlos, the vulcan engineer, arrived on time and was very polite and professional. He did an outstanding job on my rangemaster elan. It really did look brand new!

26 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My ovens look brand-new

My ovens look brand-new! Very good customer service here -they are excellent communicators- send out reminders telephone you before hand to confirm times . Very hard-working and pleasant lads did a great job.

25 de junho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Very disappointing service

Very disappointing service , first appointment was due to be an afternoon appointment , still had not arrived by 4.30 pm rescheduled for bank holiday Monday with promise would be first appointment 8.30/9 am still hadn’t arrived by 0950 so I rang office only to be told person would not be arriving for at least another two hours! . Expressed my disappointment that I had arranged my day around this and was offered a £20 discount which I refused as I was disappointed at the whole offer of service , , stay away if you want a reliable service where people turn up when they tell you they will

21 de abril de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Stay well away - They cancel on day/time of appointment and do not refund what they would take from you

Very disappointed with the customer service on booking with this company.

They cancelled the booking on the day/time it was due to be done and offered to reduce this by £20.
Yet they would have charged myself the customer £50.00 or half of the booking value if I had cancelled less than 48hr notice.
This is very disappointing and unfair that they expect a customer to honour a 48hr cancellation or be charged £50 yet they will only refund £20 when their company has cancelled when appointment should actually of been started.

Stay well away and do not give them ur time or money.

Truly shocking and obviously a company that want to take as much as they can from a customer and are not willing to realise when they should be looking at a situation from a customer perspective.
Very very Poor management in place and being practised.

The owner of this business should look into the practices/ protocols in place and make some changes, maybe then you would have retained a regular customer who would have been voicing about how good this company is instead of how bad.

15 de fevereiro de 2025
Avaliação não solicitada

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