VH Services Avaliações 

162
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The booking process was very efficient and everything ran smoothly from the time of booking right through to the completion of the job. Mark was very pleasant, he prepared the area really well and I’m... Ver mais

Avaliado com 5 de um total de 5 estrelas

VH Svces came for the 1st time.They cleaned my Large living Room carpet which is 25Years Old .the end result was excellent it looked brand new.Also cleaned my long Hall Carpet the colours are standi... Ver mais

Avaliado com 5 de um total de 5 estrelas

Had carpets cleaned today, 2 bedrooms, landing, staircase and small entrance. Great results....my carpets smell so fresh and look brand new. Couldn't be happier. Technician was professional and very... Ver mais

Avaliado com 5 de um total de 5 estrelas

Steve, rang me early in the morning to tell me what time he would arrive. His timing was perfect. He was very kind and professional throughout his time in my home. He cleaned three carpets, stair,hal... Ver mais

Detalhes da empresa


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

162 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as avaliações

(162)

93 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Disappointing deep clean


I booked Vulcan to deep clean and freshen an already clean and empty flat expecting trained technicians and professional equipment. Two lads arrived at 9.30 - an hour later than expected. They were not supervised and when I returned at 10.45 not much had changed. They said they weren’t qualified to clean the oven and when I checked, I was told they were doing a pre clean and to expect a technician in the afternoon. The technician arrived at 6pm and cleaned the oven. Carpets were cleaned with chemicals and a domestic hoover rather than washed or steamed as I had expected.
We were very disappointed with a basic end of tendency clean rather than the deep clean we expected. We paid the £499 because it was stipulated there would be a further charge of £25 after 5 days.

21 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastically clean oven and carpet!

Had my oven and a bedroom carpet cleaned this morning by Dave. What a fantastic job he did. He was polite and quietly went about his work with minimum fuss. The results were phenomenal. The oven is literally just like brand new. The price was also extremely good value. Thanks Vulcan.

24 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Professional Job Well Done

We had our oven cleaned by a young gentleman called Alistair. Very polite young man, very professional and did a great job. Would highly recommend this company and Alistair is a credit to them.

7 de junho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I do not recommend booking carpet…

I do not recommend booking carpet cleaning with this company. I am extremely dissatisfied with the service provided.

When I made the booking over the phone, I was assured that every area would be thoroughly dried during the service and that the entire carpet would be completely dry by the time the cleaner finished. However, to my surprise, the cleaner attempted to leave without drying anything at all. When I asked him about this, he called the office and accused me of lying, stating that I had never been informed that the carpet would be dried. I am aware that all calls are recorded, and I am confident that if they were to check the recordings, they would confirm that I was indeed told that the carpets would be fully dry before the cleaner's departure.

On their website, they state, ‘Our 360° airflow technology (dri-pods) releases warm air directly into the carpet to help speed up the drying process. Some cleaning services skip this step, leaving the customers carpets wet, which can cause mould spores. Spores grow in wet, cold and poor ventilated areas’ and ‘When the carpets are dry to touch, we will then inspect all areas cleaned. After, we discuss if the customer is happy with the finishing results and ask them if they would like to sign our form sheet’. They clearly don’t follow their own procedures, and I was certainly not happy when the cleaner left or asked to sign a form sheet to confirm this.

The cleaner very reluctantly put down the dri-pods for around 30 minutes; this was clearly an insufficient amount of time and a token gesture as the carpets were left very wet on his departure.

I am so disappointed with the service they provided and will need to book a service with a different provider as the smell has returned to how it was before the cleaning took place.

2 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Carpet review 5⭐️⭐️⭐️⭐️⭐️

This is my second year using this company to clean my carpets before chrIstmas to freshen them up and they do an absolutely brilliant job , they come up like new and so clean and fresh and that’s good for us as we have 3 Rottweiler that mess the carpets up with every day wear and tear of them . lovely friendly staff I highly recommend them 5 star ⭐️

17 de novembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great experience from start to finish

The booking process was easy. Toni gave loads of clear information via email and was quick to respond.

Carpet & oven cleaned was scheduled today. Alister called me 30mins before he arrived and once here was friendly, efficient and the job completed is fantastic! The oven is spotless and the carpet was dried before he left as he left fans on throughout to speed up the drying process.

Cannot recommend enough and will be using them again - thank you for great service ☺️

12 de outubro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I'm pleased with Vulcan Hygiene.

Needed a couple of carpets ( inc stair carpet ) cleaning and contacted Vulcan Hygiene to get this sorted.
First time ever using a professional carpet cleaning/hygiene company and i am well pleased that i did.
Everyone was pleasant from the lady at the other end of the phone when i first rang to the two lads that came and did a great job on my carpets.
Very professional and friendly, they arrived on time and quicky set about cleaning.
If i need anything else cleaning, i will ring this company first.
PS, a great price too !

3 de outubro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Service

Had Alistair around today - Perfectly spotless over, Rug and Sofa done brilliantly - Great service all round from start to finish - Cheers

11 de julho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very friendly and helpful

Very friendly and helpful, nothing is too much trouble. Oven, gob and extractor cleaned beautifully before we move home. Looks like new. Thank you Vulcan for such a professional job. Will definately book again in the future.

25 de janeiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Cleaned my sofa and hallway carpet

Cleaned the sofa and hallway carpet in my Airbnb after a bad renter spilt coffee and food over them. Great communication considering I was abroad and had to arrange everything remotely and it still went smoothly. Very good job. Decent price. Dependable. Will use again

21 de dezembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Just had 2 ovens and a microwave…

Just had 2 ovens and a microwave cleaned in my new house today and I was so impressed with the fantastic customer service and the company’s professionalism. Everything is now spotlessly clean 😊 I would highly recommended Vulcan Hygiene to anyone!

22 de julho de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service all round, will definitely use again!

Rang yesterday spoke to Ellie, very professional got me booked in next day for an oven cleaned and carpets cleaned, very reasonable prices came when they said they would, Kay was very thorough cleaning the oven very friendly and professional done an excellent job, Alistair cleaned the carpets and done an excellent job, both very friendly and professional, would highly recommend and will definitely use again, thanks for the excellent service.

31 de maio de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Spotless oven, happy customer

Kay did a fantastic job of cleaning my oven, it looks brand new. She took the door apart and cleaned inside the glass. What a lovely lady, a pleasure having her in my home and very professional. Would definitely recommend this company and will be having them back every year.

21 de fevereiro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Oven cleaned today

Oven cleaned today, absolutely cracking job and it's back to brand new. Nice to see the same company also offer other services I am interested in so will definitely book again ;)

9 de dezembro de 2021
Avaliação não solicitada

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