I ordered an advent calendar but had inadvertently left my old address on the form for delivery. Ive replied to their confirmation email and emailed customer services multiple times but had no respo... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
I ordered an advent calendar but had inadvertently left my old address on the form for delivery. Ive replied to their confirmation email and emailed customer services multiple times but had no respo... Ver mais
A empresa respondeu
Please explain why the the reviews on their website for the christmas money tree ornaments are dated this month and year but already given to delighted recipients. OBVIOUSLY FAKE REVIEWS sorry I h... Ver mais
A empresa respondeu
Silk Peptide EGF Intensive Smoothing Toner × 1 2 PCS(200ml)VYJoy Ordered peptide serum toner serum. Supposed to work wonders. Took forever to arrive, then realised it is from China. Looks nothin... Ver mais
A empresa respondeu
There was a mistake on my order and I emailed Vyjoy who replied almost immediately AND refunded me without any questions.. Their customer service is excellent and I will definitely shop again. Tha... Ver mais
A empresa respondeu
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I ordred an item on the 3rd August,and on the 9th i recieved a message item on its way but until 15th nothing delivered,as i purchased through kalana i made a complain and the funds were refuned today.pls do not order from them.pls see other review all negative
I got a car tracking device on the 25th July only to find out it is only for apple phones the advert did not state this so when I tried to contact them they did not reply I have sent them over a dozen emails and the same in messages to customer service and only had one reply on the 27th July saying that they have refunded me and it will take days still waiting for my refund and I have been trying to contact them with emails and messages but they are avoiding me i have even sent them the proof but they failed to reply so keep away from this company as they tell lie after lie and ignore you all the time
I am still waiting for my refund and still no more texts or messages from them they are still avoiding me
Total scam. There is simply no point in telling you my story as it’s the same as everyone else’s.
You order the goods, you pay for the goods, they don’t turn up.
You contract them, they lie to you, they then ignore you, you then come on here and realise you are not alone..!
I ordered one of these gps order no. 48864m74092. As proof i have never received it .tried contacting them to no avail tried several times .don't trust them. VYJOY. No joy ar all. Thank you I've tried all day yesterday and. This morning
I ordered 2 Order Numbers 1403 & 1457 in June
I still haven't received them despite having been told they have been delivered
I have emailed several times and not received an explanation
I contacted the UK courier who denied any knowledge of the orders
You took my money and now I want the goods
Please advise what you are going to do
I want a replacement for both orders sent the fastest way possible please
I an assure you that I haven't received the goods
Please advise
KR
Stephen
Ordered a smart scales in june 2025, have yet to receive the order. Emailed company and no reply to date, think I've been scammed. Do yourself a favour and don't order from this company.
i placed a order and then went to cancel it with no reply the advert did not state that the item was for only apple products it also does not work
i have sent them over a dozen emails and they have not replied to any keep well away
As per usual, product advertised on the internet, absolute rubbish, these companies have people that can jazz up any advert/video to make things look good
Total scam don’t trust comms are aweful basically nothing after four weeks
Please don’t buy from them
Quality of merchandise is diabolical. I bought a Karcher gun without UK hose adapters. Avoid at all costs.
I made my order just short of 2 weeks ago, and I've received absolutely nothing. THIS SITE IS NOT TO BE TRUSTED !!!!!
Item tracking shows arrival at London airport 23 May and then nothing. I am told to wait and now being ignored. This company is not to be trusted. I’m now pursuing formal action and this company is known for this behaviour
I ordered the pet gloves on 27th April. They overcharged me and I’m still waiting for them to arrive. Complete scammers do not buy from these people. Extremely disappointed. I just want my money back.
I bought some pet hair removal gloves of there paid £15 in total with delivery and they were a waste of money fell apart in my hand and did not pick up any pet hair absolutely rubbish
I ordered on the 26th April n still haven't received n won't let me track either n I got it on my clearpay account so I have 2 pay it all n they won't do anything fuming 😤 😤
Discussed with this company i order a nebuliser on 9th of April and have still not received it I've been tracking my order and it tells me it has arrived at Hawkes bay couriers in Ireland this company has been dissolved, i have contacted vyjoy customer care, to inform them of this and they just don't answer my emails very very bad customer care service, I would recommend NOT to use VYJOY
It took them 5 days to reply but they eventually did and promptly resolved the refund. Waiting for product to arrive to review that.
The plants and shrubs that we grow in our garden, are so so much better than they have ever been, as the house plants. This is our 3rd year of using this product and it's fantastic and so easy to use
Very good service, well packaged and timely delivery from China
Easy to navigate through the website, simple ordering process, fast delivery and items are as expected and they are well packaged.
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