I ordered an advent calendar but had inadvertently left my old address on the form for delivery. Ive replied to their confirmation email and emailed customer services multiple times but had no respo... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
I ordered an advent calendar but had inadvertently left my old address on the form for delivery. Ive replied to their confirmation email and emailed customer services multiple times but had no respo... Ver mais
A empresa respondeu
I’ve been caught out again with fake skin care product Silk Peptide, do not purchase, I have since discovered the authentic product only comes in 40ml bottles
There was a mistake on my order and I emailed Vyjoy who replied almost immediately AND refunded me without any questions.. Their customer service is excellent and I will definitely shop again. Tha... Ver mais
A empresa respondeu
Please explain why the the reviews on their website for the christmas money tree ornaments are dated this month and year but already given to delighted recipients. OBVIOUSLY FAKE REVIEWS sorry I h... Ver mais
A empresa respondeu
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Bought these for a Christmas present, lovely sentimental thought, thank you.
Very nice pieces that I brought these for my loved ones for Christmas hoping they really like them
This company is extremely poor to deal with if you are not satisfied with their service. I ordered an item that should have been inscribed daughter they sent me one saying sister, I don t have a sister. The verse that was printed on it had been put on in reverse read from right to left. I sent a number of emails asking for a replacement and finally I requested a refund to which they didn t reply or to any of my previous emails. In my view extremely poor service when in my mind they have not full filled their part of the purchase. It as just been a waste of money to me I could have sent it to a charity
The delivery took absolute ages to come then it was the wrong product, I’ve emailed twice for an explanation and I’ve not had a reply.
Okay for the job, not sure how many uses before it falls apart but we’ll see!
No complaints, everything came has requested,very happy customer
The mop is excellent whoever designed it is very clever
But the delivery experience was a huge disappointment
I received many emails whilst waiting for delivery which took over 1 month, but was very wary to open them as
they had no content..
The price of someone accessing my bank far outweighed the receipt of the goods.
Having said that ... I would be very very reluctant to order from you again unless you used a more reliable delivery provider ... suggesting DPD for one..
I couldn't see the reason I would have to reply to an email that already had my delivery information on the label..
A wonderful way to make you think and try to outwit your opponent. Helps to keep your brain alert as you are growing older.
Everything was aa expected no problems the whole experience was good.
Quick and easy haven't played with it yet
It was delivered on time. It looks good but because they were gifts for my grandchildren I was a bit disappointed with the packaging and have had to go out and buy gift boxes as a cost of £2 each
!
Doesn't work after one use
Can't send back courier not recognising the company!!!
I was very pleased with my delivery of my goods. Thank you
The contact whilst delivery was taking place, first class.
Terrible customer service, order supposed to be delivered, but wasn’t. Put in a complaint. Never order again
To long a wait for delivery ithought it was in stock when ordering not coming from china
Loved the mop but handle could do with being a bit stronger
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