I was unable to return an item as the return’s portal didn’t recognise my order number. I emailed the customer support team and received a very prompt and informative reply giving clear instructions... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I ordered a couple of dresses from Wallis recently but Royal Mail messed up and sent them back to Wallis rather than to me! I contacted Wallis customer services who resolved the issue and resent the... Ver mais
Great customer service. After not receiving any emails for returns after 2 wks I got in touch and it was quickly sorted and my refund issued. I have knocked off a star as it shouldn't be up to the cu... Ver mais
Just had excellent service from customer care in returning an item . There seemed to be an IT glitch which prevented me from accessing my account . However , they were persistent in working this out a... Ver mais
Unable to download a QR code to return…
Unable to download a QR code to return my Wallis parcel and emailed Wallis customer services. I received a prompt reply from Ella along with a QR code. Excellent service
30 de julho de 2022
Avaliação não solicitada
Quick and efficient customer service
An error on my part was quickly resolved by Christfel. Excellent service.
15 de julho de 2022
Avaliação não solicitada
I thought I had a problem with the…
I thought I had a problem with the payment part of the ordering process. I contacted Wallis very late on Sunday evening and Patricia responded very quickly indeed. I had been impatient and not waited long enough for processing. But Patricia was so polite, helpful and efficient.
4 de julho de 2022
Avaliação não solicitada
Excellent customer service from Julie…
Excellent customer service from Julie in helping me to return some trousers.
3 de julho de 2022
Avaliação não solicitada
Great customer service from everyone &…
Great customer service from everyone & Julie kindly arranged my return when I was having difficulty
3 de julho de 2022
Avaliação não solicitada
Prompt response with a helpful approach.
1 de julho de 2022
Avaliação não solicitada
Ella has been so efficient
Ella has been so efficient, helpful and extremely curtious to deal with.
24 de junho de 2022
Avaliação não solicitada
Excellent customer service help
I contacted customer services for help and advice and was delighted at how quick and helpful they were. I had ordered a lovely dress but it was a little bit tight so ordered another in the next size which is perfect. Before I had the chance to return the first one, I took ill. Once better I then had difficulty dealing with the return as 28 days had elapsed. The customer service team were so friendly and quickly helped me when I emailed them to explain the situation. Within a couple of hours my problem was resolved. Thank you so much.
18 de junho de 2022
Avaliação não solicitada
I am so very grateful to a young lady…
I am so very grateful to a young lady called Julie after 5 days of emails ect she managed to sort me out when NO one else could I was so worried, but Julie Sorted it out immediately I am very impressed I was just going around in circles a huge Thankyou Julie, I have know received labels so can at lasts return my dress well done and a huge Thankyou very impressed .
25 de maio de 2022
Avaliação não solicitada
Was Waiting for a refund
Was Waiting for a refund and checking my account so email Jeremial and he sorted for me. It shows at the time of the actual transaction if you used your Mastercard. Very friendly and efficient.
20 de maio de 2022
Avaliação não solicitada
Very Helpful Customer Service
I had a problem today with returning an item, so I contacted Wallis customer service team via Messenger and got a very quick response to my problem. Both Lay and Joyce P. were very helpful and I no longer have to worry about being able to return my item.
17 de maio de 2022
Avaliação não solicitada
wallis…twitter help
Recently had to use the twitter wallis help to arrange a return & was pleased how easy it was, my assistant ~Louie was very helpful and efficient.
11 de maio de 2022
Avaliação não solicitada
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