2nd time using Wall Panels World, products are well presented and suitable for my requirements. Easy on-line ordering and prompt delivery.
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Veja o que dizem as avaliações
Delivery took a while but good communication around delivery times Item was in good order and at a good price
A empresa respondeu
Have worked with Wall Panels World to add panelling to our dining room (Florence kit), hallway, stairs & landing (Florence kit) and also our nursery (shaker kit). Our panelling always gets so m... Ver mais
A empresa respondeu
Very poor unreliable company. Was promised delivery of wall panels within 5 working days. After 2 weeks, only half the order arrived at a time much later than the sms suggested (about 7pm). I was tol... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Free delivery across our entire range of MDF and PVC wall panelling options. Choose us today and receive your order within a week.
Informações de contato
Unit 24 Gravelly Industrial Park, Thompson Drive, B24 8HZ, Birmingham, Reino Unido
- 0121 661 1500
- sales@wallpanelsworld.co.uk
- wallpanelsworld.co.uk
3,6
Bom
44 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good selection of products at a good…
Good selection of products at a good price and fast and efficient delivery
20 de outubro de 2025
Avaliação não solicitada
Resposta da Wall Panels World
Thanks, Collin!
Excellent product, reasonably priced
My daughter found your site. There are so many amazing options, wanted some olive green cladding for a kitchen island. This was just what we needed. Looks great and very reasonably priced.
7 de novembro de 2025
Avaliação não solicitada
Resposta da Wall Panels World
We’re so glad your daughter came across our site and that you found the perfect olive green cladding for your kitchen island! It’s great to hear it looks just right and that the price worked well for you too.
We really appreciate you taking the time to leave a review.
If I could give less stars I would
If I could give less stars I would. I ordered samples (which I paid delivery for) on 30/09. They arrived last week (02/11). I even chased via email. Absolute shambles of a company don’t bother
30 de setembro de 2025
Avaliação não solicitada
Resposta da Wall Panels World
Thank you for taking the time to share your feedback. We completely understand how frustrating it is to be waiting that long for samples, especially after paying for delivery and having to chase for an update.
Our sample packs are sent via Royal Mail and while they normally arrive much sooner, delays can unfortunately occur and clearly this took far longer than it should have.
We appreciate you bringing this to our attention, as it helps us review where the process can be improved to avoid situations like this in the future. If there’s anything we can do to help now or if you’d like us to resend the samples, please feel free to get in touch with our team.
Had such a great experience with Wall…
Had such a great experience with Wall Panels World, ordering was really easy, delivery was quick and everything arrived perfectly. The panels have made such a difference to our home and I'll continue using Wall Panels World for all of my projects!
10 de novembro de 2025
Avaliação não solicitada
Resposta da Wall Panels World
Thank you for such a lovely review. It’s great to hear the ordering and delivery went smoothly and that everything arrived just as expected. We’re delighted the panels have made a real difference in your home. It means a lot that you’d choose us again for future projects - thank you for the support!
We absolutely LOVE our panelling from…
We absolutely LOVE our panelling from here, everything is so easy and the staff are amazing at helping you find the products you need!
8 de novembro de 2025
Avaliação não solicitada
Resposta da Wall Panels World
Thank you so much for the lovely feedback. We’re really glad to hear you love your panelling and that the process felt nice and straightforward. We really appreciate you taking the time to share your experience!
Great Selection of panels, Speedy Delivery
Great selection of panels to choose from at great prices. Speedy delivery.
1 de novembro de 2025
Avaliação não solicitada
Resposta da Wall Panels World
Thank you so much for the kind words, Stephen!
Such an amazing company
Such an amazing company, with the highest quality of products. I have used 3 different types of panelling on 3 projects that I have done in my home and they all look incredible. Highly recommend, the customer service is brilliant, they couldn’t be more helpful. ✨🤍
5 de novembro de 2025
Avaliação não solicitada
Resposta da Wall Panels World
Thank you for such a lovely review. It’s fantastic to hear you’ve used our panelling across multiple projects and that each one has turned out beautifully. We really appreciate your kind words about the quality and the customer service - the team will be delighted to hear it.
Thank you so much for the recommendation and for continuing to choose us for your home projects.
Excellent!
Have worked with Wall Panels World to add panelling to our dining room (Florence kit), hallway, stairs & landing (Florence kit) and also our nursery (shaker kit).
Our panelling always gets so many compliments and completely transformed the rooms.
The panelling was of excellent quality, well packaged and delivered with care. Love that can opt for pre primed panelling!
Customer service has always been very friendly and helpful. Special thanks to Leticia!
1 de setembro de 2025
Avaliação não solicitada
Resposta da Wall Panels World
Thank you so much for sharing your experience! It’s amazing to hear how much the panelling has transformed each room.
We’re really glad the quality, packaging and delivery all lived up to expectations and it’s great to know the pre-primed option has been helpful too.
Your kind words about the team are truly appreciated. Thank you again for taking the time to leave such a lovely review.
Everything was great!!
Lovely customer service, lovely products, and great delivery! I’ve never had an issue with the products or the quality & I have done multiple projects in different rooms.
Great company.
5 de fevereiro de 2025
Avaliação não solicitada
Resposta da Wall Panels World
Thank you for such a kind review. It’s wonderful to hear you’ve had consistently good experiences with both the products and the service, especially across several different projects.
We really appreciate your continued trust and support - it means a lot to the whole team.
Best place for panelling goods
Wall Panels World is the best company for any type of paneling job. Products are high quality, which makes working with them easy and they look amazing on. Team of this company is amazing, such a helpful and kind bunch of people. From helping choose right product for the job, to helping get you right amount and advising if you are not sure if project is right for the space. Delivery team is amazing too, help me put delivered goods in convenient space, which was massively appreciated. This is the company that you recommend to everyone who wants to add something great to their home!
6 de novembro de 2025
Avaliação não solicitada
Resposta da Wall Panels World
Thank you so much for taking the time to share such a detailed and thoughtful review. It’s fantastic to hear how well the panels have worked for your projects and that the quality has made the installation process easier. The team will be thrilled to know their support made a real difference.
We’re also really pleased to hear the delivery team were able to help place everything where you needed it. Your recommendation means a great deal to all of us. Thank you for trusting Wall Panels World with your projects!
Brilliant company!
Brilliant company!
Excelent products, super speedy delivery and the drivers are always so nice. Couldn't fault them at all.
3 de novembro de 2025
Avaliação não solicitada
Resposta da Wall Panels World
Thank you for such a lovely review - it’s great to hear you’ve been so happy with the products and the delivery service. We really appreciate your kind words about the drivers too. It’s wonderful to know everything has been spot on for you.
Beautiful panelling, exceptional customer service & products
Beautiful panelling! I’ve worked with this company 3 times on various projects and can confirm they’re super helpful, reliable, understanding, knowledgeable, great customer service and provide exceptional products for a luxury end product. Would definitely recommend and a shout out to Leticia who is always so lovely and helpful! Would recommend
30 de outubro de 2025
Avaliação não solicitada
Resposta da Wall Panels World
Thank you so much for such a wonderful review. It means a lot to hear you’ve chosen to work with us across multiple projects and we’re delighted the panelling has helped you achieve the finish you were aiming for.
Your kind words about the team - especially the shout out for Leticia - are hugely appreciated and will certainly be passed on. Thank you for the recommendation and for continuing to put your trust in us.
No samples delivered postage taken no…
No samples delivered postage taken no refund. Reached out to customer service several times. No response. Avoid.
28 de setembro de 2025
Avaliação não solicitada
Resposta da Wall Panels World
Really sorry to hear this - that’s not the experience we want anyone to have.
If your samples haven’t arrived, we’ll happily refund your payment and resend the samples right away.
Please reach out to us via Trustpilot DM or via email with your order number and postcode (or give us a call on 0121 661 1500) so we can resolve this quickly. We’ll also review what went wrong with the earlier messages to make sure it doesn’t happen again.
Customer service zero
I ordered a sample from this company three weeks ago I have yet to receive it. The cost of the sample was £4.99 not a great sum of money but on a pension it is. I have emailed this company several times without any a response suffice to say I will not be using this company
13 de outubro de 2025
Avaliação não solicitada
Resposta da Wall Panels World
Thanks for flagging this - really sorry you’ve been left waiting. That’s not the experience we want for anyone.
If a sample doesn’t arrive, we’re always happy to refund cost and send a replacement (tracked). Please send us your order number and postcode via Trustpilot DM or our email (or give us a call on 0121 661 1500) so we can sort this for you straight away. We’ll also check what went wrong with the emails to prevent a repeat.
Very poor unreliable company
Very poor unreliable company. Was promised delivery of wall panels within 5 working days. After 2 weeks, only half the order arrived at a time much later than the sms suggested (about 7pm). I was told I’d recieve the rest the following week. I received an sms stating it was due to be delivered today, and the tracking then indicated it had been delivered when we’d received nothing. I contacted the company who stated that the product still wasn’t in stock and wouldn’t be available for at least a further 2 weeks. No offer of compensation of any sort.
Avoid at all costs
3 de outubro de 2025
Avaliação não solicitada
Resposta da Wall Panels World
We’re very sorry to hear about your experience and can completely understand your frustration with the delays and communication around your order. This certainly isn’t the level of service we want any of our customers to receive.
Our team is currently reviewing our stock and delivery processes to ensure situations like this are handled more smoothly in the future. We appreciate you taking the time to share this feedback - it helps us identify where improvements can be made.
If you’d like us to take another look at your order specifically, please reach out to our customer care team and we’ll do our best to assist further.
Great service
Great service. Goods of good quality and helpful staff.
2 de setembro de 2025
Avaliação não solicitada
Resposta da Wall Panels World
Thank you so much for the positive review, Paul!
Great Company to Deal With
Excellent experience with the person who answered my call and took my order. He couldn't have been more helpful.
Delivery was when it was expected and driver was helpful and polite.
Price was a little more compared to some other suppliers but worth it for the quality.
Would definitely recommend after my experience dealing with them 🙂
1 de agosto de 2025
Avaliação não solicitada
Resposta da Wall Panels World
Thank you so much for the wonderful feedback, Julie! We’re delighted to hear that our team could be so helpful when placing your order and that delivery went smoothly with a polite driver. We truly believe quality and service are worth that little extra, so it’s fantastic to know you felt the same. We really appreciate your recommendation and look forward to helping again in the future 🙂
Great product delivered on time with care.
This is the second time I’ve used this company, basically they deliver exactly what you order, I highly recommend you pay the little bit extra to have your panels painted with primer. This saved so much time.
Our panel strips arrived on time and well wrapped up with a specific delivery person who handles the product with care. I will definitely use this company again if required.
24 de julho de 2025
Avaliação não solicitada
Resposta da Wall Panels World
Thank you for coming back to us, Kevin - it’s always a pleasure to serve returning customers! We’re so glad the primed finish saved you time and that everything arrived safely with care. We look forward to helping again whenever needed.
I ordered 28 lengths of Mdf moulding…
I ordered 28 lengths of Mdf moulding @£5.49 a length order received ok, however I had miscalculated and required another 3 lengths, when placing the order online 11 days Iater I was quoted £10.82 for exactly the same.
I emailed and explained the situation and to check if it was an error on the website but no the price had gone up by over 90%.
Yes it was my error and prices go up but an increase of over 90%, make sure you order enough or you could get robbed too.
5 de junho de 2025
Avaliação não solicitada
Resposta da Wall Panels World
Thank you for your feedback. We understand your concern regarding the price difference.
While we do our best to keep pricing consistent, costs can fluctuate due to supplier changes, raw material availability and production overheads. That said, we recognise how frustrating it can be to see a significant price difference over a short period, especially when ordering additional items for the same project.
We’re currently reviewing our pricing processes to ensure they remain fair and transparent. We’re always happy to discuss individual cases, so if you'd like to speak further with our team, please don’t hesitate to get in touch.
Failed delivery waiting 16 days to arrive
When I finally recieve my order ill let you know the quality placed order 2nd June, they scheduled delivery 9th June early afternoon so booked half a day off, eta then updated during the day to between 6-8pm on the evening to then get an update at 7pm that it failed and they will be in contact, which I heard nothing so called them late morning the next day, turns out my order didn't make it onto the van and some of it wasn't machined, they then said it would arrive later that week. Just had an update to tell me it won't arrive until the 18th June. So 16 days since ordering that's if it actually shows up this time. Let's hope the quality is worth the wait. Can't say ill use them again ill stick to b&q/wickes next time.
12 de junho de 2025
Avaliação não solicitada
Resposta da Wall Panels World
We’re truly sorry to hear about your experience and completely understand your frustration. We know how valuable your time is and we sincerely apologise for the inconvenience and disruption this delay has caused - especially after taking time off work for the scheduled delivery.
While we always aim for a smooth and timely service, there are rare occasions where unexpected issues arise in production and logistics. Although we can’t change what happened, please know that your order is important to us and we are doing everything we can to ensure it reaches you as soon as possible.
We genuinely hope the quality of the product will reflect the high standards we’re known for and we appreciate your patience in the meantime. Thank you for taking the time to share your feedback - it helps us improve.
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