Nonostante il servizio dedicato ai clienti sia solo in inglese, gli operatori sono gentili e disposti a venirti incontro. Purtroppo si affidano a compagnie di spedizione tipo evri che per quale moti... Ver mais
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Veja o que dizem as avaliações
I had a small problem with my preorder of one of the battle forces boxes delivery ( I'm from Mexico) when Hannah came to my help. She did not only provided excellent service but she also owned my sit... Ver mais
I’ve had an account with Games Workshop, now Warhammer for years now. I’ve never had a lost package. I’ve always received my package on time or ahead of schedule which is wonderful. The website flows... Ver mais
Just awful, items that seem to be in stock are out of stock when you want to pay and if youre not from the uk you have to change the language or you cant buy anything 👎
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
More than fifty years old, Games Workshop is the largest and most successful hobby miniatures company in the world. With nearly six-hundred official Warhammer stores worldwide, and a webstore that ships across the globe, we take pride in our service and we’ll do our level best to make sure you’re getting the most from our products.
Informações de contato
Reino Unido
- uk.custserv@gwplc.com
- warhammer.com
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Just amazing everything is just amazing
Just amazing everything is just amazing
よく利用しています
よく利用しています。ストアへ行けない時もWebサイトからすぐにオーダー出来るので便利です。
Great website for a great product!
Responsive customer service, great product information, enjoyable experience!
I was worried if I'd be able to claim…
I was worried if I'd be able to claim my free miniature due to where I'm situated. However, it was so simple and straightforward with no struggles at all. I'm very pleased. Thanks Warhammer!!!
Zero care for customers
Bad customer service, unless it is in their favour. Had a kit come with missing parts. Unfortunately i bought it from a third party retailer. GW politely told me they did not care. Million pound company does not own their own manufacturing errors. Funnily enough a few months back they did a mistake in my favour through their website. I went out of my way to make sure they received what they were due. That lesson is well learned and surely will not be extending any goodwill towards them ever again.
Nothing to say it's perfect
Nothing to say it's perfect
Excellent service and delivery
Excellent service and delivery, supportive staff and committed to ensuring safe/fast delivery.
Never had any significant issues and any issues I've had were resolved immediately with support from their team. Always happy to use!
Great service
Great service. Helped me order some Horus heresy’s models for my death guard. Very thankful for the help
Product is routinely removed from the…
Product is routinely removed from the shopping cart after it is selected. This causes the payment to authorize and then the order is cancelled. Your payment method doesn't clear the authorization for days and you don't get the product you ordered.
Bought from the bormomoth store great…
Bought from the bormomoth store great support and help getting all the paints and needed.manger extremly nice always enjoy my time spent there
Very nice manager seems like store in…
Very nice manager seems like store in good hands .
Staff are extremely friendly and…
Staff are extremely friendly and understanding. Store was well layed out and clean. Would come again.
Always 5 star with Warhammer
Always 5 star with Warhammer. Been an avid builder, painter and player for 20 years. Fantastic customer service and community.
Happy with delivery times and love minis
On my first order my starter minis arrived a lot earlier than I expected which was very exiting for me now am not expecting it to be fast but cant wait to paint this badass monster sorry for any bad language am just so excited to expand my small tyranids swarm with some strong boys.
Good Customer Service
I had an issue with a recent order, and they responded promptly to fully resolve. Everyone was polite and very helpful.
La verdad prometen lo que es
La verdad prometen lo que es en la pagina tuve un inconveniente con el pago debido a mi banco e hice la solicitud de atención al cliente y respondieron antes de los 3 días hábiles para la respuesta, super amable y clara la respuesta.
10/10 would all of my money again
10/10 would all of my money again, I wish I was kidding
I’ve yet to have a bad experience from ordering online.
I usually order my books from Warhammer.com, and sometimes I’ll buy boxed sets or miniatures. I understand some people have had bad experiences or minor inconveniences, I luckily never have. Books and models come on time, usually quicker than the 10-12 days it says to expect. The packaging is safe, and in the 7 years of me being in the hobby, I’ve only had 1 issue where a boxed set had the head missing of a model. I reached out to customer service and they quickly sent me a replacement free of charge and once again, it arrived quickly. Thank you, I hope everyone reading this also has good experiences. Take care, much love from the US.
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