Watch Concierge Services Avaliações 

52
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Fantastic service provided from Sam during the sale of my Rolex Turn-o-Graph and purchase of a new Datejust. Communication was first class and we even managed to connect in person with Sam travelling... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Can't recommend Sam highly enough. These aren't small purchases, and Sam definitely gives the service commensurate with both the price, and her "concierge" title. Detailed pics, videos, histor... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I got to the WCS website while searching for a panda chronograph, as a gift for my own 60th birthday. After a reassuring chat over the phone, Sam kindly offered to bring the watch to London on th... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I first used Watch Concierge Services to repair a Swiss steel chronograph that had a perished crown seal in September 2018. It also needed a full service. WCS were able to undertake the work in less t... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Relojoaria

Escrito pela empresa

For all of your watch needs - buying, selling, sourcing, servicing, straps and accessories. Get in touch to see how we can help


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

52 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as avaliações

(52)

10 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Personal and highly professional service

Fantastic service provided from Sam during the sale of my Rolex Turn-o-Graph and purchase of a new Datejust. Communication was first class and we even managed to connect in person with Sam travelling into London. Everything ran like clockwork with the purchase and the watch was exactly as described. Only slight mark was pointed out in advance and barely noticeable in person. Appreciate the honesty. The sale was equally as smooth with regular updates and transparency throughout. Would highly recommend for buying and selling a luxury watch. Much better price and return than larger outfits like Watchfinder who I have used in the past. Personal and highly professional service.

27 de agosto de 2026
Avaliação não solicitada
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Resposta da Watch Concierge Services

Dear Marc,
Thank you for taking the time to leave such a kind review. I'm so pleased that I was able to help with both a watch sale and purchase for you. It was a pleasure working with you, and please don't hesitate to get back in touch if there's anything else watch-related that I can help with in the future.
Kind regards
Sam

Avaliado com 5 de um total de 5 estrelas

Honest and helpful

Honest and helpful, would highly recommend

18 de março de 2026
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Resposta da Watch Concierge Services

Dear Shari,

Thank you for taking the time to leave a review, it's very much appreciated. Please don't hesitate to get in touch if there's anything else that I can help with.

All the best
Sam

Avaliado com 5 de um total de 5 estrelas

I have used Sam’s services many times…

I have used Sam’s services many times now and have always been more than happy.
She is 100% trustworthy and honest and her advise and professionalism is second to none

15 de fevereiro de 2026
Avaliação não solicitada
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Resposta da Watch Concierge Services

Thank you for taking the time to leave a review. It's always a pleasure to work with you and I look forward to continuing to help you with your watches in the future.
All the best
Sam

Avaliado com 5 de um total de 5 estrelas

VC Overseas Dual Time

Great experience from start to finish. Transactions like buying a special timepiece are really built on trust and Sam was amazing from start to finish. She is knowledgeable and excellent to deal with. I wouldn’t hesitate to recommend using Watch Concierge Services to anyone and would definitely use again. The personal one to one touch is appreciated and never any pressure and nothing is too much trouble. 5 star service and experience.

16 de janeiro de 2026
Avaliação não solicitada
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Resposta da Watch Concierge Services

Thank you so much for taking the time to leave a review. I can appreciate that buying a watch online can be a bit daunting, and I'm pleased that I was able to reassure you. You have such a special watch and I hope that you enjoy wearing it for many years to come. Please don't hesitate to get back in touch if there's anythiing else watch-related that I can help with in the future.
All the best
Sam

Avaliado com 5 de um total de 5 estrelas

Happy 60th Birthday Gift!!

I got to the WCS website while searching for a panda chronograph, as a gift for my own 60th birthday.
After a reassuring chat over the phone, Sam kindly offered to bring the watch to London on the very day of the big "event", as I was travelling the morning after.
My Carl F Bucherer Heritage Bicompax Annual came in pristine condition, with all "trimmings" included, and at an excellent price.
Sam's knowledge and love for these beautiful machines is contagious.

I can’t recommend WCS highly enough!

12 de janeiro de 2026
Avaliação não solicitada
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Resposta da Watch Concierge Services

Happy Birthday!

And thank you for such a kind review. It was an absolute pleasure to meet you and I'm so pleased that you're happy with your new watch. It is a beautiful piece and I hope that you enjoy wearing it for many more birthdays.

If there's anything else that I can do to help, please don't hesitate to get in touch.

Kind regards
Sam

Avaliado com 5 de um total de 5 estrelas

Cartier Santos purchase

I recently purchased a Cartier Santos from Sam at Watch Concierge Services. Having not come across the company before, I had a few questions around the watch, process etc and Sam was both quick and detailed in her responses which were very reassuring - her comms were spot on throughout, and vastly different to dealing with one of the big corporate sellers out there. Having checked out her background and the great reviews online I went ahead with the purchase, and am very pleased I did. The watch arrived exactly when she said it would, in excellent condition. A nice bonus was along with the full set (box, papers, bracelet sizing tool), the original purchase receipt was also included. Overall a great buying experience, would be delighted to buy from WCS again. Thanks Sam!

15 de janeiro de 2026
Avaliação não solicitada
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Resposta da Watch Concierge Services

Dear Simon,

Thank you so much for taking the time to leave a review, it's very much appreciated. And thank you for your kind words. The Santos really is a handsome watch and I hope that you enjoy wearing it. Please don't hesitate to get back in touch if there's anything else watch-related that I can help with in the future.
All the best
Sam

Avaliado com 5 de um total de 5 estrelas

Great experiences

If you are looking for a trustworthy business to handle and sell your watch, look no further. Great service, transparency and outstanding communication. It's all wrapped up in a professional and personal package.
I have been super impressed and have used WCS a number of times for both selling and buying.

18 de dezembro de 2025
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Resposta da Watch Concierge Services

Dear Ray,

Thank you so much for taking the time to leave a review, it's very much appreciated. It's been a pleasure working with you and I look forward to assisting you with more buying and selling next year.
All the best
Sam

Avaliado com 5 de um total de 5 estrelas

I purchased an Omega Speed Master MRK3…

I purchased an Omega Speed master MRK3 from Sam early 2025.
I looked into having the watch serviced originally by Omega., but after contacting them and being told there was 6 months waiting list. I reached out to Sam; she quickly arranged for the watch to be fully serviced. In next to no time, I had the watch back, saving a considerable amount of time and expense.
From first contact and throughout all my dealings with Sam at the “Watch Concierge Services” I have received nothing but great customer support.
I highly recommend Sam and her team.

2 de julho de 2025
Avaliação não solicitada
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Resposta da Watch Concierge Services

Dear Steve,

Thank you so much for taking the time to leave a review, it's very much appreciated. The Omega MRK3 is such a special watch and I'm so pleased that it's gone to a good home.
Please don't hesitate to get in touch if there's anything else that I can help with.

All the best
Sam

Avaliado com 5 de um total de 5 estrelas

Great experience

Bought myself a Breitling Navitimer B01 from WCS, ultimately via Instagram, after first spotting the watch listed on Chrono 24. Sam was a breeze to deal with, I got the watch for a price I was very happy with and that worked for the seller. I was nervous at first making such a big purchase via Instagram but the previous reviews helped assure me, and Sam was not pushy at all.

Communication is a really important aspect for me and I can’t fault Sam’s. She kept me updated on the progress of my order at all time (I opted for the professional polishing service) and my watch arrived a few days earlier than expected.

The watch itself is in better condition than I expected. It’s only 2 years old but after the polish, it looks brand new, not a single sign of wear that I can see.

I would not hesitate to buy another watch from WCS in the future.

10 de dezembro de 2025
Avaliação não solicitada
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Resposta da Watch Concierge Services

Dear Dale,

Thank you so much for leaving such a kind and detailed review. The Navitimer really is a special watch, and I hope that you enjoy wearing it for many years to come. Please don't hesitate to get in touch if there is anything that I can help with in the future.
All the best
Sam

Avaliado com 5 de um total de 5 estrelas

Honesty and knowledgeable

Honesty and knowledgeable

18 de dezembro de 2025
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Resposta da Watch Concierge Services

Dear Julian,
Thank you so much for taking the time to leave a review. I look forward to working with you again in the future.
All the best
Sam

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, beautiful watch. Thanks Sam

15 de outubro de 2025
Avaliação não solicitada
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Resposta da Watch Concierge Services

Thank you for taking the time to leave a review, it's very much appreciated. I hope that you enjoy your new watch, and please don't hesitate to get in touch if there's anything else that I can help with.
All the best
Sam

Avaliado com 5 de um total de 5 estrelas

So very very happy with my WCS experience!

My entire experience with WCS has been excellent. Sam has been incredibly respectful, friendly, patient, knowledgeable, enthusiastic, and made me feel valued throughout the process.

I would highly recommend WCS and will definitely continue to use their services.

Keep up the great work Sam.

26 de setembro de 2025
Avaliação não solicitada
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Resposta da Watch Concierge Services

Dear David,
Thank you so much for taking the time to leave a review, and such kind words as well. It's been a pleasure working with you and I hope that we can continue work on your watch collection for many years!
All the best
Sam

Avaliado com 5 de um total de 5 estrelas

Sold a watch recently using WCS

Sold a watch recently using WCS. Clear communication throughout, sensible pricing ideas and a hassle free transaction. Will be using Sam again and would happily recommend her to anyone considering buying or selling a watch.

7 de junho de 2025
Avaliação não solicitada
logotipo da Watch Concierge Services

Resposta da Watch Concierge Services

Thank you so much for taking the time to leave a review, it's very much appreciated.

It was a real pleasure working with you and I enjoyed selling your watch, it was a very special piece.

Please don't hesitate to get in touch if there's anything else watch-related that I can help with in the future.

All the best
Sam

Avaliado com 5 de um total de 5 estrelas

Extremely helpful throughout my buying…

Extremely helpful throughout my buying process. Very satisfied.

6 de fevereiro de 2025
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Resposta da Watch Concierge Services

Thank you for taking the time to leave a review, it's very much appreciated. I hope that you enjoy your new watch and please don't hesitate to get in touch if there's anything else watch-related that I can help with in the future.
All the best
Sam

Avaliado com 5 de um total de 5 estrelas

Easy and Professional Selling Process

I sold a watch with WCS and it was a really easy and pleasant experience! Sam was super knowledgable on the market, and what I could expect for my timepiece. Very communicative, professional, and transparent throughout the whole process.

9 de novembro de 2024
Avaliação não solicitada
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Resposta da Watch Concierge Services

Dear Stefan,
Thank you for taking the time to leave a review, it's very much appreciated. It was a pleasure working with you and please don't hesitate to get in touch if there's anything else that I can help with in the future.
All the best
Sam

Avaliado com 5 de um total de 5 estrelas

Great Experience!

I’ve previously used the Watch Concierge Services for servicing my Rolex Sub No-Date a few years ago and the interaction was great! Have always kept an eye on what stock she has and always questioned, with great info always provided. Finally pulled the trigger on the Baltic/Time&Tide collaboration project and it doesn’t disappoint. It was quickly dispatched and well packaged, ensuring it was protected. Thank you again and I’ll go back to eying up the next watch.

14 de janeiro de 2025
Avaliação não solicitada
logotipo da Watch Concierge Services

Resposta da Watch Concierge Services

Dear Charles,

Thank you so much for taking the time to leave a review, it's very much appreciated. From our conversations, I think the Baltic will make a fantastic addition to your collection and I hope that you enjoy wearing it on your adventures for many years. Please don't hesitate to get in touch if there's anything else watch-related I can help with.

All the best
Sam

Avaliado com 5 de um total de 5 estrelas

Excellent service from start to finish

Excellent service from start to finish, very helpful and professional. Not my first purchase and will not be my last.

12 de dezembro de 2024
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Resposta da Watch Concierge Services

Dear Tony,

Thank you so much for taking the time to leave a review, it's very much appreciated. It's been a pleasure working with you and I look forward to more watch-related business in the future.

All the best
Sam

Avaliado com 5 de um total de 5 estrelas

JLC Polaris

Very prompt response to my initial email regarding a purchase of a listed watch requesting a one to one chat about the watch.
It is great to have a personal discussion on a purchase rather than just clicking a button.
The information and knowledge was excellent resulting in a purchase.
From start to finish the process was very efficient with plenty of information regarding tracking the item while out for delivery.
The description of the watch was absolutely spot on even highlighting two tiny marks that cannot been seen other than using a magnifying glass. Very honest.
A very nice touch was a hand written note wishing me all the best with my JLC watch when the watch was delivered.
I will certainly look to purchase another watch from this company.

23 de novembro de 2024
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Resposta da Watch Concierge Services

Dear Nigel,

Thank you so much for taking the time to leave a review, it's very much appreciated.

The JLC Polaris is a wonderful watch and I hope that you enjoy wearing it for many years to come.

It's been a pleasure working with you and please don't hesitate to get in touch if there's anything else watch-related that I can help with in the future.

All the best
Sam

Avaliado com 5 de um total de 5 estrelas

Love this company!

Love this company!
Samantha was amazing to deal with and incredibly efficient.
I have been buying and selling watches for years and found buying from this company was a truly pleasurable experience.

30 de outubro de 2024
Avaliação não solicitada
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Resposta da Watch Concierge Services

Dear Glen,

Thank you for taking the time to leave a review, it's very much appreciated. It was a pleasure working with you and I'm so pleased that you're happy with your new watch, it's a fantastic piece. Please don't hesitate to get in touch if there's anything else that I can help with in the future.

All the best
Samantha

Avaliado com 5 de um total de 5 estrelas

W.C.S left me very happy on completion…

W.C.S left me very happy on completion of their services,
Samantha who I was in contact with was true to her word and kept me informed all the way and did a great job in selling my Watch.
Absolute pleasure dealing with W.C.S and Samantha, I highly recommend them.

23 de outubro de 2024
Avaliação não solicitada
logotipo da Watch Concierge Services

Resposta da Watch Concierge Services

Dear Mr Disberry,

Thank you so much for taking the time to leave a review, it's very much appreciated. It was an absolute pleasure working with you and please don't hesitate to ask if there's anything else that I can help with in the future.

Kind regards
Samantha

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