Watch Concierge Services Avaliações 

52
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Fantastic service provided from Sam during the sale of my Rolex Turn-o-Graph and purchase of a new Datejust. Communication was first class and we even managed to connect in person with Sam travelling... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Can't recommend Sam highly enough. These aren't small purchases, and Sam definitely gives the service commensurate with both the price, and her "concierge" title. Detailed pics, videos, histor... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I got to the WCS website while searching for a panda chronograph, as a gift for my own 60th birthday. After a reassuring chat over the phone, Sam kindly offered to bring the watch to London on th... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I first used Watch Concierge Services to repair a Swiss steel chronograph that had a perished crown seal in September 2018. It also needed a full service. WCS were able to undertake the work in less t... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Relojoaria

Escrito pela empresa

For all of your watch needs - buying, selling, sourcing, servicing, straps and accessories. Get in touch to see how we can help


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

52 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as avaliações

(52)

10 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Breitling Superocean 44 Special

I have been hunting a Breitling Superocean 44 Special for about 18 months on & off. Initially after PVD one, I saw that Watch Concierge Services on Instagram had a steel one for sale with blue ceramic bezel & blue dial. About 3 1/2 years old, it looked in very good condition. After speaking with Sam, I managed to secure it with a deposit & got it today! A really smooth transaction The photos didn’t really do it justice. It’s in immaculate condition - with box & papers. The service from Sam is exemplary & I can’t recommend her or WCS highly enough. Sam has an excellent knowledge of watches and the watch industry that only enhances trust in her service.

1 de fevereiro de 2023
Avaliação não solicitada
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Resposta da Watch Concierge Services

Thank you so much for taking the time to leave a review, it's very much appreciated.

You chose a wonderful watch and I hope that you enjoy wearing it for many years to come. And it was a real pleasure to meet you - I look forward to more watch chats in the future.

Please don't hesitate to get in touch if there's anything else that I can do to help.

All the best
Sam

Avaliado com 5 de um total de 5 estrelas

perfect

The Delivery was on time and it was well packed with the item that I ordered in a great condition. Most importantly with a lovely letter. Thank you for that great experience.

17 de janeiro de 2023
Avaliação não solicitada
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Resposta da Watch Concierge Services

Dear Haya,
Thank you for taking the time to leave a review. I'm so pleased you're happy with your watch, it's a great piece and I hope you enjoy wearing it for many years to come.
I look forward to working with you again in the future.
All the best
Sam

Avaliado com 5 de um total de 5 estrelas

All the watch help you'll ever need

Having recently worked with Sam at the Watch Concierge Services in the hunt for my new watch, I can testify just how professional and helpful she is. She curated a full day's shopping at all the best watch boutiques in London, whilst offering me advice and her keen insight. Having worked in the watch industry for years Sam's watch knowledge was a great help and led to negotiating a very acceptable price for my new timepiece. Sam even came back to London with me the day I picked up my new watch, truly providing a great service. I would definitely use her services again.

10 de outubro de 2022
Avaliação não solicitada
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Resposta da Watch Concierge Services

Dear Peter,
Thank you so much for taking the time to leave such a thoughtful review. I thoroughly enjoyed joining you on your journey to find a special watch and am so pleased that I was able to help. I look forward to seeing photographs of you wearing your new watch soon!

Avaliado com 5 de um total de 5 estrelas

Excellent service with a personal touch

I first used Watch Concierge Services to repair a Swiss steel chronograph that had a perished crown seal in September 2018. It also needed a full service. WCS were able to undertake the work in less than 4 weeks (much less time than sending to Switzerland) at a competitive price. About 5-6 months later the watch wasn't holding power so went back under warranty for a check which resolved the issue. I've also used WCS to sell a ladies Cartier in May 2022 and service a vintage Omega Seamaster in the same month. Each request and transaction has been smooth and delivered professionally with confidence, trust and pro-activness.

18 de maio de 2022
Avaliação não solicitada
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Resposta da Watch Concierge Services

Dear Ben,

Thank you so much for taking the time to leave a review, and for entrusting Watch Concierge Services with your precious watches. I'm glad that we've been able to assist you with a variety of watch-related queries and look forward to working with you again in the future.

Sam

Avaliado com 5 de um total de 5 estrelas

Personal and passionate

I went to Sam for an engagement watch for my (then) fiance. She was super accommodating, knowledgeable and clearly passionate, and with her advice I found a beautiful watch which he loves!! My (now) husband is already following her social media! Highly recommend.

10 de abril de 2022
Avaliação não solicitada
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Resposta da Watch Concierge Services

Thank you for your review, Rosie! I'm so pleased that your husband loves his watch. I look forward to working with you both again in the future.

Avaliado com 5 de um total de 5 estrelas

Absolutely recommended

I can absolutely recommend Samantha and Watch Concierge Services: friendly, professional, efficient and trustworthy. The Omega Speedmaster I bought from her was exactly as described and at a fair price and she went the extra mile (actually many miles!) to ensure I received it in the most convenient way possible. Brilliant communication and a pleasure to do business with: count me as a totally satisfied customer!

28 de março de 2022
Avaliação não solicitada
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Resposta da Watch Concierge Services

Dear Chris,

Thank you so much for taking the time to leave a review, it's very much appreciated. I'm so glad that I was able to get your Omega Speedmaster to you, and had a chance to spend time speaking to you about watches too. I look forward to working with you again in the future.
Samantha

Avaliado com 5 de um total de 5 estrelas

Samantha was fantastic

Samantha was fantastic, knowledgeable and reassuring. An expert in this field who truly understands watches.

4 de março de 2022
Avaliação não solicitada
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Resposta da Watch Concierge Services

Thank you so much taking the time to leave a review and for your kind words.

Avaliado com 5 de um total de 5 estrelas

Would recommend services.

Sam managed the repair of my vintage Seiko bracelet watch strap. The strap was sadly unable to be repaired but she managed to source a replica that was even better than the original. Would absolutely use her to source a watch for me in the future.

5 de fevereiro de 2022
Avaliação não solicitada
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Resposta da Watch Concierge Services

Thank you for your review, Rebecca. I'm so pleased that we were able to find a secure bracelet and get your watch back on your wrist.

Avaliado com 5 de um total de 5 estrelas

Sam is fantastic

Sam is fantastic! Friendly, professional, and excellent knowledge. Clearly knows the industry well and able to help with less ordinary queries. Wouldn’t hesitate to recommend.

17 de janeiro de 2022
Avaliação não solicitada
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Resposta da Watch Concierge Services

Thank you for your review, Ollie and I'm glad that we were able to help. I look forward to working with you again in the future.

Avaliado com 5 de um total de 5 estrelas

Watch Concierge Services are fantastic…

Watch Concierge Services are fantastic at what they do. Selling a high value watch can be an anxious experience but their quick, detailed approach made it safe and easy with a very fast, pleasing outcome. Communication through the entire process was excellent.

16 de janeiro de 2022
Avaliação não solicitada
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Resposta da Watch Concierge Services

Thank you for your kind comments, Anthony. We certainly aim to make the process as easy as possible and it's lovely to hear that you had a good experience. We look forward to working with you again in the future.

Avaliado com 5 de um total de 5 estrelas

Sound advice and thorough service

I had multiple queries about family heirlooms - both watches and jewellery - and Samantha was able to advise me accordingly. She then dedicated significant time to finding various solutions, and potential buyers, for my items. I wouldn't hesitate to use Watch Concierge Services again, given that it has been such a positive experience.

11 de janeiro de 2022
Avaliação não solicitada
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Resposta da Watch Concierge Services

Thank you for your review, Katherine. They were such beautiful pieces and I'm so glad that we were able to help. Please don't hesitate to get back in touch if there's anything else we can assist with.

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