Watches.com Avaliações 

204
•
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I am absolutely dissatisfied with the watch purchase. The watch still hasn't arrived—it's been a month already. The status says "shipped," but in reality, USPS is still waiting for the package, meanin... Ver mais

Avaliado com 5 de um total de 5 estrelas

HAVENT RECEIVED THE WATCH YET AS IT WAS SENT THRU USPS WHICH I SUGGEST YOU USE UPS FOR YOUR DELIVERIES AS THERE IS ALWAYS SOME PROBLEM WITH USPS EITHER DELAYS, ERRORS IN MESSAGING AS TO WHEN IT WILL A... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent Experience! Ordering is simple, and delivery is fast and secure (5–7 days). This was my third time buying, and the products are consistently high-quality, genuine, and well-packaged. Also pr... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Order# PW723760 A beautifully designed watch, simple and unique- a piece of kinetic sculpture worn on the wrist- easy to operate and adjust. The crown button could use another half mm of travel, the... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Eventos e Entretenimento

Informação fornecida por fontes externas variadas

Discover watches you've never seen before. Our carefully curated collections offer endless opportunities to spark up a conversation about what's on your wrist. Find a watch as unique as you are!


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

204 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 88% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(204)

80 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

NSquare Magician - Stay Away If You Don't Have Lady Wrists

The NSquare "Magician" watch was a disappointment that I'm still trying to fix. The watch body is fine enough, but the band itself isn't sized for a man's wrist - at least in the USA. Problem is, the band uses a center-notch cutout which means its nearly impossible to switch out. I'm trying to get a piece made to adapt it to a standard band, but even that might not work. Also the package as advertised didn't come with what it showed, either. So I'm not very happy about it.

12 de março de 2022
Avaliação não solicitada
logotipo da Watches.com

Resposta da Watches.com

Hey Timothy! I see that you didn't return that timepiece yet, so I do hope it's working out! Just a heads up that you can always return the watches within 30 days or receipt if they don't work out ok? Thanks so much for shopping with us!

Avaliado com 5 de um total de 5 estrelas

Great products

Great products at good, fair prices. Shipping was fast !
Would definitely shop here again.

7 de março de 2022
Avaliação não solicitada
logotipo da Watches.com

Resposta da Watches.com

Thank you, Janet! We're trying to make it simple and fast so that everyone's happy :) We appreciate your support!

Avaliado com 5 de um total de 5 estrelas

Shipping tracking then quick delivery

Shipping tracking then quick delivery! Nice box and packaging. The watch is amazing! Received fast in Alaska. I was unable to purchase this watch directly from Switzerland, so this was perfect.

4 de março de 2022
Avaliação não solicitada
logotipo da Watches.com

Resposta da Watches.com

Glad it all worked out, Alan! Thanks for dropping a review!

Avaliado com 5 de um total de 5 estrelas

Love the watch

Love the watch! Had some issues with customs and shipping but the staff were very attentive and did their utmost to find a carrier that would ship the product, very happy with the service :)

19 de fevereiro de 2022
Avaliação não solicitada
logotipo da Watches.com

Resposta da Watches.com

Customs can be such a pain! So glad you received the shipment safely and thank you for providing us with some feedback!

Avaliado com 5 de um total de 5 estrelas

The watch arrived really fast to…

The watch arrived really fast to Australia and was packed very well. My husband loved it.
I would definitely buy from this company again.

4 de fevereiro de 2022
Avaliação não solicitada
logotipo da Watches.com

Resposta da Watches.com

Wonderful news, Lauren! So glad he was happy with the purchase! We appreciate you shopping with us!

Avaliado com 5 de um total de 5 estrelas

High quality watches

High quality watches, quick ship times and very responsive support staff. Very happy with my experience!

21 de janeiro de 2022
Avaliação não solicitada
logotipo da Watches.com

Resposta da Watches.com

Yay, David! Thank you! We're always trying to improve. So glad to hear that your experience was good!

Avaliado com 4 de um total de 5 estrelas

J'ai commandé le 12 janvier 2022 pour…

Un problème lié à usps mais une réponse satisfaisante du service après-vente, j'attends de voir mais pour l'instant je fait confiance.

16 de janeiro de 2022
Avaliação não solicitada
logotipo da Watches.com

Resposta da Watches.com

Hey Beniot! No scams here! USPS recycles their tracking numbers so sometimes it takes a little while for the new shipment to update on their website. You can follow the tracking here:

https://t.17track.net/en#nums=LK521569595US

I'd wait a few days to see more updates. You'll notice that the final destination country is already updated on the tracking link above. Once it hits French customs, it will transfer to La Poste and track through their site.

We've also sent this information via email. Please respond there is you have additional questions and sorry for any confusion. It's still happening a lot right now, even post holiday but no need for concern ok?

Avaliado com 3 de um total de 5 estrelas

Expensive watches for what they are.

The watches were quoted as free delivery, however that was not the case, I had to pay $72usd. The Mr Jones watch came without a warranty while the Timex watch has an ok Japanese movement (if not a little clunky when using the crown) which does not provide a long power reserve. The glass bubble over the date is not square over the date aperture.

30 de dezembro de 2021
Avaliação não solicitada
logotipo da Watches.com

Resposta da Watches.com

Hey Cliff! Unfortunately free shipping is not available to all countries as listed on the shipping page. A lot of couriers had recently suspended shipping to Australia due to their current COVID restrictions and import issues. So between August and March, UPS expedited shipping was the only service available through our warehouse.

Please note that all watches from our shop do come with a manufacturers warranty. In more recent years, vendors have stopped printing paper warranties. The original receipt for your purchase will replace that. So if you ever need a warranty service, please provide the sales receipt to the brand, ok? Hope that helps and thanks so much for shopping with us!

Avaliado com 5 de um total de 5 estrelas

Spare links…

I've had my rolex submariner for about a month now good looking keeps great time the black &silver I think is the best I was a doubter at first was I so wrong 1 criticism spare links would make it 100%

29 de dezembro de 2021
Avaliação não solicitada
logotipo da Watches.com

Resposta da Watches.com

Hey Stephen! Thanks for leaving a review, but actually, our shop doesn't sell Rolex. Maybe it was another online business? But glad to hear you like your timepiece!

Avaliado com 1 de um total de 5 estrelas

Watches.Com are crooks.

Watches.Com is the worst company I have ever done business with. IMO these people are straight-up thieves. They engage in virtual "bait and switch" tactics. They have no integrity or ethics; they will change prices on you while the item you want to buy is on sale, and make it impossible to buy it at the advertised price; and for good measure their "customer service" will follow up by hopelessly confusing the issue and deliberately throw you under the bus. They will resort to any dishonest behaviour if they think they can chisel another nickel out of you.

Before doing business with them make sure you understand that they don't care one bit about their customers, and that if there are any problems with an order you're on your own. They have the absolute worst "customer support" of any company I have ever done business with.

I had noted a few seriously negative reviews on their site, but I foolishly purchased a few items from them anyway - big mistake! Learn from my experience, pay attention to the reviews, and get your watch somewhere else. You may not have a problem, but if you do business with these crooks, you will run the risk of being ripped off like me, and find yourself with nothing to do but take it or go to work making complaints to the original manufacturers, and the proper trade authorities which is all very time and energy intensive. I am willing to do that for the few hundred dollars they cheated me out of, but most folks wouldn't be bothered.

I just want to make sure what happened to me doesn't happen to others, and it irks me to be so blatantly and shamelessly ripped off. So, be very careful before you purchase anything from these swine.

15 de dezembro de 2021
Avaliação não solicitada
logotipo da Watches.com

Resposta da Watches.com

Hi Rick,

We were surprised by this review. After so many emails, correspondence and changes to your order. We’re sorry to hear that you thought we didn’t do enough, or spend enough time trying to get you exactly what you wanted. But during the holidays, stock goes fast and we cannot sell items that are out of stock.

We’re happy to see that you’ve still continued to shop with us and have made a purchase even after this review. Please reconsider the language you use when corresponding with our staff. We don’t appreciate demeaning and hurtful comments, especially when we are trying to do everything we can to take care of a customer's needs - short of giving away free watches.
We hope you are enjoying your newest timepiece and wish you would consider updating your review. Take care and please let us know if we can be of further assistance.

Regards,
The Watches.com Team aka The Swine

Avaliado com 5 de um total de 5 estrelas

Marc Jacobs purchase

Purchased a Marc Jacobs watch from this website, and have to say the delivery couldn't have been quicker and also the packaging was in perfect condition. As a customer I was very happy with the product received and also the express delivery. Thank you again Watches online, highly recommended! 😊

4 de dezembro de 2021
Avaliação não solicitada
logotipo da Watches.com

Resposta da Watches.com

Hey Rebecca! Thanks for the review! But we don't sell that brand. Was probably another shop but happy to hear that it all worked out :)

Avaliado com 5 de um total de 5 estrelas

Meine neue Uhr.

Habe heute meine Uhr bekommen, Sorpasso Gold Red. Schaut super aus, schnelle Lieferung. Bin sehr zufrieden. Sehr hochwertige Verarbeitung. Wird nicht meine letzte sein. LG Günther

1 de dezembro de 2021
Avaliação não solicitada
logotipo da Watches.com

Resposta da Watches.com

Wonderful! So glad to hear you're enjoying your timepiece!

Avaliado com 1 de um total de 5 estrelas

Don’t buy anything from this website

Don’t buy anything from this website! I Never received my package! It’s been almost 2months since I placed order!

19 de novembro de 2021
Avaliação não solicitada
logotipo da Watches.com

Resposta da Watches.com

Hello Chi,

Thank you for your review! Have you already reached out to our customer service team? They'd be happy to help you! Please email them with your order number at contact@watches.com It s a busy time of year, so if you're being shipped an international shipment, the average transit time depends on the shipping method you've chosen. We're happy to help if you could just shoot over a quick email :)

Avaliado com 5 de um total de 5 estrelas

What defines a good customer…

What defines a good customer experience? Everything went well? No. It's when something goes wrong and how they handle it. They handled it well. I would recommend them and will use them in future to buy more watches.

8 de novembro de 2021
Avaliação não solicitada
logotipo da Watches.com

Resposta da Watches.com

Hey Brent! Dang I thought we had already replied but seems like we missed this. So happy our team could work through the issues and make you happy!!!! Thanks for the support!

Avaliado com 4 de um total de 5 estrelas

Too much time for delivery

Order history gives poor information for tracking my order. It indicates "Fulfillment status: Fulfilled". This doesn't tell me about where is the package and when will it arrive. I suggest you copy the Amazon tracking system.

4 de novembro de 2021
Avaliação não solicitada
logotipo da Watches.com

Resposta da Watches.com

Hey Pablo.. Yeah that's the post office. During the holidays they are so slow with updates, it's sad. I'm so sorry about that! We're looking to add new shipping options this year :)

Avaliado com 5 de um total de 5 estrelas

Quick delivery

I ordered the watch and paid for 2-4 day shipping and received in 4 business days. Pre-wedding gift for our son, he loved it and wore it on his wedding day. Thanks, I would order again from them

28 de setembro de 2021
Avaliação não solicitada
logotipo da Watches.com

Resposta da Watches.com

Hey Bryan! So glad that you got it in time! Thanks so much for shopping with us and congrats to your son!

Avaliado com 5 de um total de 5 estrelas

Great skeleton design.

This watch is a really unique watch, it is something to pass down to generations to come. I got it for my BF and he is in love with it.

20 de setembro de 2021
Avaliação não solicitada
logotipo da Watches.com

Resposta da Watches.com

Hey Barbara! I think I know what the issue is here. Your watch is an automatic watch. There are no batteries in this model. If you're not winding it at least 40 times a day, it will not keep proper time. I'll have our customer service team send you some more information, ok?

Avaliado com 3 de um total de 5 estrelas

Great watch however the band is damaged…

Great watch however the band is damaged upon delivery.

14 de setembro de 2021
Avaliação não solicitada
logotipo da Watches.com

Resposta da Watches.com

Hey Matt!

Sorry to hear about that damaged strap! If you haven't done so already, please reach out to our customer service team at contact@watches.com. They'd be happy to assist you!

Avaliado com 5 de um total de 5 estrelas

They pull me back in!

Just when I think I'll ease up on timepiece purchases for awhile, Watches temps me with a unique watch that I just have to add to my collection. And it doesn't help that the temptation happens every Wednesday like clockwork. Seriously, I appreciate Watches for the extensive line and pricing they offer their customers.

8 de setembro de 2021
Avaliação não solicitada
logotipo da Watches.com

Resposta da Watches.com

Awww thanks, Dale! I'm super amazed that our team is still finding new products! We're just trying to keep up with the big boys like Amazon haha. We do appreciate your feedback and support. Let us know if you ever see something outside of the site that we should add :)

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