Watchesofwhitby Avaliações 

175
•
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Having never bought a Watch via distance / post before was a bit aprehensive , but there was no need . A Fantastic experience on a very rare watch . Packaging was Bullet Proof , Special D next day... Ver mais

Avaliado com 5 de um total de 5 estrelas

2nd purchase from watches of Whitby and another great experience, no pressure whatsoever as I was deciding between two watches they had in I’ve dealt with AD’s and I have to say the staff here are... Ver mais

Avaliado com 5 de um total de 5 estrelas

We popped into the shop browsing a couple of months and received a warm welcome. We returned today and was given 1st class treatment whilst my fiance chose his watch. The manager remembered us from be... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Bought a perfect Rolex, at a very good price, sold by friendly and knowledgeable staff, with no pressure to buy. Thanks for staying open well beyond your normal closing time while a made a decision.... Ver mais

Detalhes da empresa

  1. Joalheria

Escrito pela empresa

High standards are our priority Watches of Whitby are a family run business with over 20 years’ experience in buying and selling luxury watches. We are passionate about what we do and delivering exceptional customer service; you can be assured we only stock the very best to meet yours and our high standards. We buy, sell and part exchange luxury pre-owned watches from our wonderful shop based in Whitby, a gem of the North Yorkshire Coast located at the bottom of the famous 199 steps.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

175 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Respondeu a 100% das avaliações negativas

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4,9

Todas as avaliações

(175)

32 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

My first luxury watch

Fantastic service provided by Watches of Whitby. Enquired on Wednesday about a piece and had it delivered on Friday morning. Flawless condition at a very reasonable price. Could not recommend higher. Will certainly be using them for future purchases.

3 de maio de 2024
Avaliação não solicitada
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Resposta da Watchesofwhitby

Thank you for the 5 star review Francis, it was a pleasure doing business with you Sir. We hope to see you again :)

Avaliado com 5 de um total de 5 estrelas

Fantastic experience

Fantastic experience. From enquiring about a part ex of an Air King to collecting an almost new Santos, Alex dealt with a part ex value promptly and fairly. Dealing with Michael and Alexander in store the next day was faultless. I will definitely use Watches of Whitby again.

James

30 de março de 2024
Avaliação não solicitada
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Resposta da Watchesofwhitby

Thank you for the 5 star review James, it is very much appreciated. We hope to see you again in the future Sir :)

Avaliado com 5 de um total de 5 estrelas

A fantastic watch, and a great company to deal with

I initially visited Watches of Whitby last year. At the time I was strictly window shopping. The staff were welcoming and friendly, and indulged me when I asked to try on a few pieces. I made a mental note to use them when I was ready for my next purchase.

Fast forward to a fortnight ago. I made an enquiry about a watch that I had been looking for. They didn't have the model in stock but took my details and promised to call me when one was available.

On Wednesday, my phone rang, a Whitby area code!
They had the watch in stock! A deposit was taken to secure it, the balance was taken in the afternoon, and as I type this it's on my wrist and looking fab.

The buying experience from start to finish was professional, friendly and generally as much fun as you can have when making a big purchase.
My new Rolex arrived in perfect condition with everything you would expect from new. (It also came with a valuation for insurance purposes, along with a certificate from the Watch Register to show a clean history). Delivery was arranged for a day of my choosing, and the packaging was bomb proof.

Rest assured when I'm on the lookout for my next watch, Watches of Whitby will be the first port of call.
If you're in that neck of the woods I'd also suggest calling in; as the shop is immaculate, and the staff are super polite and helpful.
Thanks again to the staff who were excellent from start to finish, it was pleasure to give you all of my money! :)

20 de março de 2024
Avaliação não solicitada
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Resposta da Watchesofwhitby

Thank you very much for the 5 star review Jim and for taking the time to write such a great review. It really does mean a lot to us :)

Avaliado com 5 de um total de 5 estrelas

Fantastic service.

Fantastic service.. would highly recommend… a pleasure doing first time business with 🫶

21 de março de 2024
Avaliação não solicitada
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Resposta da Watchesofwhitby

Thank you for the 5 star review Leon, it was a pleasure doing business with you Sir :)

Avaliado com 5 de um total de 5 estrelas

Forget the big name jewellers for watches!

I’m a simple guy and all I want when making a purchase is for things to be easy with great customer service. Something Watches of Whitby do in spades. Firstly a price to part exchange my old watch, no long forms to fill out or booking visual consultations, no 3 day turnaround for a value which annoys me as when I decide to do something I want it done as quick as possible. Asked for a value in the afternoon sent some pics and a brief description and the valuation was in my inbox that evening. This prompted me to respond to the email thinking (as it was when I got home from work) I would get a reply in the morning. Alex replied back! We then discussed the purchase of a watch he had in stock agreed the deal and paid a deposit via a link and off I went this morning to meet Leanne and Michael. Could not have asked to be dealt with by two lovelier people! Knowledgeable helpful and friendly. I have told Leanne that this will probably be the last watch I’ll buy as I have reached what I aspired to reach but there is already something telling me that I’ll be back to Watches of Whitby in the future. I will also definitely recommend them to friends, family and colleagues. Well done team and thanks for a stunning watch!

21 de março de 2024
Avaliação não solicitada
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Resposta da Watchesofwhitby

Thank you very much for the 5 star review and for taking the time to write such a lovely detailed review David. We really appreciate it and hope to see you again :)

Avaliado com 5 de um total de 5 estrelas

Could be the first purchase of many,never say never

Brilliant purchase experience from beginning to completion. Email correspondence was swift and informative. Phone call to finalise the deal was professional. Made the journey and after finally arriving in store staff were extremely friendly and inviting. Watch was as described, website photographs were a true representation. More than happy to recommend this company and will use them again in the right deal presents itself in the future.

18 de março de 2024
Avaliação não solicitada
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Resposta da Watchesofwhitby

Thank you for the 5 star review Mr Collins and for your kind words, it is very much appreciated. We hope to do business with you again in the future :)

Avaliado com 5 de um total de 5 estrelas

Omega Seamaster 300 Green Dial 2023

Over the moon with this immaculate watch. Royal Mail special delivery on my preferred date. Seamless transaction. Very professional service.
Highly recommend Watches of Whitby.

16 de março de 2024
Avaliação não solicitada
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Resposta da Watchesofwhitby

Thank you for the 5 star review Peter, we are delighted you are happy with your purchase and hope to do business with you again in the future :)

Avaliado com 5 de um total de 5 estrelas

I bought my first Rolex

I bought my first Rolex at the weekend and thanks to watches of Whitby and in particular Paula our salesperson I couldn’t be any happier. We were made to feel very welcome and never under any pressure to purchase. The shop surroundings were inviting and relaxing . 5 star service well done 👍

8 de março de 2024
Avaliação não solicitada
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Resposta da Watchesofwhitby

Thank you for the 5 star review Dave. We have passed on your kind words to Paula. We look forward to seeing you next time you are in Whitby even if it is just for a chat :)

Avaliado com 5 de um total de 5 estrelas

Highly recommend watches of Whitby my…

Highly recommend watches of Whitby my first purchase but will not be my last , watch as described and at a real good price five stars ⭐️⭐️⭐️⭐️⭐️

6 de março de 2024
Avaliação não solicitada
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Resposta da Watchesofwhitby

Thank you for the 5 star review Ian, it is much appreciated. We look forward to dealing with you for your next purchase :)

Avaliado com 5 de um total de 5 estrelas

Friendly and efficient service

Friendly and efficient service a pleasure to deal with Watches of Whitby
I've received a quality watch in excellent condition especially being a vintage model

23 de fevereiro de 2024
Avaliação não solicitada
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Resposta da Watchesofwhitby

Thank you for the 5 star review Michael and for your kind words. It was a pleasure doing business with you Sir.

Avaliado com 5 de um total de 5 estrelas

IWC Le Petit Prince

Absolutely first class service from the team at Watches of Whitby. The watch was just as described on the website. I would definitely use them again. Thanks

22 de fevereiro de 2024
Avaliação não solicitada
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Resposta da Watchesofwhitby

Thank you for the 5 star review Peter, it was a pleasure doing business with you sir. We hope you are still enjoying your IWC, great watch!

Avaliado com 5 de um total de 5 estrelas

Excellent Customer Service

A couple of years ago I bought a special watch from Watches of Whitby as a surprise gift for my husband on his 70th birthday, and also to celebrate our 40th wedding anniversary. I was delighted when I saw the watch on WOW’s online shop as it was a particular watch my husband had admired, but it had been particularly difficult to find. Throughout the process Alex was great; he answered all of my questions and once I’d ordered the watch Alex kept me informed when it was dispatched. My husband was over the moon with his present! We don’t live locally but last week we holidayed in Yorkshire and on a cold, wet and windy day we made a special trip to WOW to thank the team for excellent customer service. We were made very welcome, given coffee, and the team were super friendly. Special mention for Mike who was knowledgeable, very helpful and happy to spend time with us discussing “the” watch. Thanks to Alex and his super team for a great customer experience!

8 de fevereiro de 2024
Avaliação não solicitada
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Resposta da Watchesofwhitby

Thank you for the 5 star review Jan and for taking the time to write such a lovely review, it means a lot. We hope to see you again in the future :)

Avaliado com 5 de um total de 5 estrelas

Friendly experts

My 3rd purchase from the store. As always such a straight forward and pleasant experience dealing with people who strike the right balance between friendly and professional. Don’t tell the wife but look forward to seeing you again soon.

26 de janeiro de 2024
Avaliação não solicitada
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Resposta da Watchesofwhitby

Thank you for the 5 star review Shane. It is very much appreciated. We look forward to seeing you again ( We won't tell the wife ;)

Avaliado com 5 de um total de 5 estrelas

Rolex purchase

Brilliant handover upon collection. Easy to contact the team through the WhatsApp page. Watch was everything and more as described on the website.
Would definitely recommend and shop there again.

27 de janeiro de 2024
Avaliação não solicitada
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Resposta da Watchesofwhitby

Thank you for the 5 star review Aleck, it was a pleasure doing business with you. We are delighted you are happy with your purchase and hope to see you again :)

Avaliado com 5 de um total de 5 estrelas

Great service, great watch….thank you!!

Enquired about a watch last Saturday evening via WhatsApp and Watches of Whitby couldn’t be more helpful. Paid a deposit and visited their shop today to collect my new watch which was just as described and in superb condition. Staff were really welcoming, friendly and knowledgeable and made the process really easy. Will certainly be back again when in Whitby…..thanks again guys …..5 star all the way!!!

26 de janeiro de 2024
Avaliação não solicitada
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Resposta da Watchesofwhitby

Thank you for the 5 star review Wayne, it is much appreciated Sir. We hope to see you again when you visit Whitby even just to pop in and say hello :)

Avaliado com 5 de um total de 5 estrelas

Excellent

Bought a used Oyster Perpetual for my wife, which despite being used and over 20yrs old is in absolutely perfect condition. The buying experience was all remote/online and phone, and they couldn't have been more thorough or helpful. Watch turned up within 24hrs & expertly packaged. Was nervous about spending such an amount of money without having seen the watch, but I needn't have worried.

22 de janeiro de 2024
Avaliação não solicitada
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Resposta da Watchesofwhitby

Thank you for the 5 star review John. I hope your wife was happy :)

Avaliado com 5 de um total de 5 estrelas

Purchased a Rolex Explorer from WoW…

Purchased a Rolex Explorer from WoW recently, what a breath of fresh air compared to an AD and stupid waiting lists.
They have an really good selection of pre-owned stock and the watches are well photographed and as described, in fact mine was better than described, it was as new!
Received the watch with box and papers, including both swing tags with serial number, also received an insurance valuation certificate and a watch register check certificate (stolen/fraud check).
WoW also include a branded felt watch pouch and a smaller one to keep your spare links in.
Shipped insured with great communication. I asked them to let me know if they get a 36mm Explorer in as I have a friend who wants to purchase, Michael called me a week later with an immaculate 2 year old example (hope he buys it Michael)
Think I've found my favourite dealer, would highly recommend this family run business!
My thanks to Alex, Leanne and the team.

1 de janeiro de 2024
Avaliação não solicitada
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Resposta da Watchesofwhitby

Thank you for the 5 star review Ben and for your kind words. It is very much appreciated. I hope we see you again :)

Avaliado com 5 de um total de 5 estrelas

Watch buying at its best !!

Watches of Whitby are absolutely fantastic.

Smooth transaction, super fast delivery and also resized my Rolex Date

Highly recommended

11 de janeiro de 2024
Avaliação não solicitada
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Resposta da Watchesofwhitby

Thank you for the 5 star review Darren, it is much appreciated Sir. Enjoy the Rolex Date. Great watch! :)

Avaliado com 5 de um total de 5 estrelas

The First Class Experience…whole process of dealing with the…

The whole process of dealing with the team at Watches of Whitby was extremely professional and courteous.
A totally straight forward and pleasurable experience.

10 de janeiro de 2024
Avaliação não solicitada
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Resposta da Watchesofwhitby

Thank you for the 5 star review Henry, it was our pleasure. We hope to do business with you again :)

Avaliado com 5 de um total de 5 estrelas

Just bought a watch from here last…

Just bought a watch from here last week. Would have loved to visit the shop first but didn't have the time so had it delivered with no issues whatsoever. The watch was exactly as described and in fantastic order, I'm really pleased with my purchase!

6 de janeiro de 2024
Avaliação não solicitada
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Resposta da Watchesofwhitby

Thank you for the 5 star review Graham, it is much appreciated Sir. Enjoy your new watch and we hope to see you again :)

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