November 2022 een roof geweest bij Watchmaster, ook mijn horloge is hierbij gestolen. Tot op heden (bijna twee jaar verder) nog niks mogen ontvangen. Wat een eenvoudige zwart witte zaak lijkt te zijn,... Ver mais
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Veja o que dizem as avaliações
Purchased an exceptionally priced Breitling Superocean at 12.30pm on Thursday 1st December 2022 via bank transfer. Despite my initial concerns, watch with box, papers was received, very well packaged... Ver mais
Uhr wie versprochen in einwandfreiem Zustand, nicht die geringsten Gebrauchsspuren gefunden. Ganz tolle Uhr, das azurblaue Zifferblatt mit den römischen Ziffern sieht für meinen Geschmack einfach geil... Ver mais
Alles sehr korrekt und serious abgewickelt. Ware wurde abgeholt und ein Angebot erstellt. Nach ca. 6 Wochen war die Uhr verkauft und mir wurde eine ausführliche Abrechnung und ein Link um mein Geld... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
Watchmaster was founded in Berlin, Germany in May 2015 by Stephan Heller and Ronny Ahlswede and has been operating actively on the market since. The company quickly established itself within the luxury watch market and prides itself on using an innovative internet technology in digital trade. In addition, Watchmaster provides competent and tailored consultation.
Informações de contato
Charlottenstraße 60, 10117, Berlin, Alemanha
- +49 30 30 80 6565
- info@watchmaster.com
- watchmaster.com
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Great Service - Highly Recommend
I was looking to purchase a watch and was recommended this company by a friend. From the first call to my watch being securely delivered almost to the minute i was expecting it, everything was perfect. The watch itself was polished and looked as good as new and surpassed my expectations. Could not be happier and would highly recommend anyone looking to purchase a watch online to use Watchmaster.
Käufererfahrung
Die Abwicklung und das Zusenden der Uhr verlief ohne Probleme und ich war angenehm überrascht.
Ich habe bereits 5 Uhren bei Watchmaster gekauft.
Bei jeder war ich mehr als zufrieden.
Alles Bestens
Alles Bestens, Super Ware, herzlichen Dank 👍🙂
Beyond expectations
AVIOD THESE PEOPLE
Same as some other reviews - they claimed to be able to sell my Panerai watch in a matter of weeks, now several months on nothing, no communication whatsoever. Now they want to change an extortionate fee for me to get my own property back.
There business model is - stock an online store with someone else’s property and either sell for a profit or charge them to get it back.
In the meantime I have sold 2 watches on EBay without any stress. AVIOD THESE PEOPLE LIKE THE PLAUGE.

Resposta da Watchmaster.com
My advice for anyone buying a watch…
My advice for anyone buying a watch from Watchmaster is, GET YOUR WATCH CHECKED NOW.
I bought a 2006 Rolex Sea dweller from Watchmaster in 2020, and at the time was very happy with my purchase.
This year, I decided to upgrade my watch to something a bit bigger and a bit more expensive. I sent an email to Watchmaster to ask if they could sell my watch so I could put the money towards another watch. (Regarding this experience, please see my review from earlier this year. You'll find it under 1 star reviews).
Just remember this piece of information,it's important to what happened later.
I was told by Watchmaster after sending it to them that my watch needed a new bezel, which would cost almost £500. I asked Watchmaster to send me my 2stvh back as I want willing to buy a new bezel for a watch I had bought from Watchmaster about 16 months before and had hardly worn, certainly not enough to damage the bezel. Watchmaster also charged me £50 to send me my watch back by UPS. After I posted my first review, Thomas, the manager of Watchmaster phoned me after reading my first review and reimbursed me the £50 as a gesture of goodwill because he didn't think a new bezel was needed after looking at the photos of my watch.
So, to get back to this review for Watchmaster. I saw a watch on Watchfinder, a Rolex Deep Blue for sale. I got in touch with them and they told me that if all checks they carried out were ok,and no issues arise, they would give me £8500 in part exchange for my Sea dweller.
Unfortunately after Watchfinder had my watch for a couple of days, they got in touch with me to tell me they couldn't part exchange my watch because the BEZEL WAS FAKE, AND THE GLASS WAS GENERIC. I couldn't believe it. I could understand it if I'd bought the watch off eBay,but not Watchmaster. I phoned Watchmaster straight away and told them what Watchfinder had said. I also demanded a refund because my watch was still under warranty. Watchmaster wanted me to send the watch back to be checked, but I wanted an independent check carried out on the glass and bezel. I was only going to send the watch back if I got a refund. Thomas the manager said he would like to put things right because the watch was worth more than I paid for it. But he didn't offer to refund me for the price the watch was worth now, which I thought was unfair. And is the reason I am writing this 1 star review. As you can tell, not getting the real value of the watch back because the bezel was fake has left a bitter taste.
As I said at the beginning of this review, if you have bought a watch from Watchmaster, think about getting it checked. Don't leave it until you want to sell or part exchange it. Your warranty might have run out by then. I felt embarrassed that Watchfinder, who were absolutely brilliant in their professionalism said my watch had fake parts on it and generic glass. Swerve Watchmaster if you're thinking of buying an expensive watch. Selling a watch worth thousands that has fake parts is indefensible, unprofessional and very very wrong.
And by the way, the watch I got a refund from Watchmaster for is back on sale in there shop for £9100, not far off 2 grand more than what I got back as a refund

Resposta da Watchmaster.com
Super site
Top
Professionnel
Sérieux
Suivi pas a pas jusqu’à la transaction finale
Site que je recommande les yeux fermés
Zeer tevreden en correct geholpen
Excellent service from Jason and the…
Excellent service from Jason and the team at watch master. 5 star service from start to finish. I would highly recommend.
ohne jegliche Erfahrung und Ahnung im…
ohne jegliche Erfahrung und Ahnung im Verkauf von Rolexuhren wurde mein Fatalismus nicht enttäuscht.
Ganz im Gegenteil, mein Vertrauen auf diesem unbekannten Gebiet wurde durch kompetente Beratung und Informationen gestützt und nicht missbraucht.
Charged extra
Charged extra, around 150.00 that I did not agree to as they said they changed the strap from an original in perfect condition to a generic strap. I asked why and did not get an answer.
Alles hat reibungslos funktioniert
Alles hat reibungslos funktioniert. Schneller Service und gute Beratung
Dernière vente
Bonjour, déjà quatre ventes réalisées avec watchmaster, je suis très satisfait, professionnalisme,compétence, à l’écoute que vous soyez vendeur ou acheteur.
Continuons ensemble.
Sehr reibungsloser Ablauf
Sehr reibungsloser Ablauf. Nach Zahlungseingang erfolgte die Zustellung per UPS innerhalb von 2 Tagen. Bin sehr zufrieden und kaufe bestimmt wieder bei Watchmaster.
Selling two watches. Horrendous experience.
I have two watches with this company to sell for me.
I was assured that they would "fly off the shelf". As it turns out; 5 months later, nothing could have been further from the truth.
I have reduced the prices beyond the level the advisor quoted as a "minimum sale price", and still nothing.
To add insult to injury, not only am I tied into a 12 month contract by which my only option is to chew my way out by way of a 1,500 odd pound penalty, this penalty is the commission for selling, which not only have they not achieved, but it is indexed to the prices of the watches that were set by them, which is now significantly higher than the current asking prices. So seller and company do not share in the reduction of price, it's solely the burden of the seller.
Frankly, the whole thing feels like a bit of a ruse to get punters to spend money on refurbishments and contract buyouts.
Watch sellers steer clear if you possibly can.
Having sold my Submariner through their main competitors and it going through seamlessly, I can tell you that it needn't be this challenging to dispose of timepieces.

Resposta da Watchmaster.com
Le 4 mars 2019 j’ai adressé ma montre
Le 4 mars 2019 j’ai adressé ma montre, son boîtier et ses papiers d’authentification.
Après réception par la société Watchmaster des frais de vérification du bon état de la montre et de mise en service (polissage,remplacement de la pile…) me sont réclamés.
Malgré une baisse du prix pour réaliser la conclusion d’une vente aucun résultat.
Plus de trois ans après la société Watchmaster me renvoie ma montre avec un remontoir détérioré, sans pile et en ayant perdu le certificat d’authenticité.
Bien sûr ils ne sont pas responsables de la détérioration et ils n’ont jamais reçu de certificat d’authenticité.
A vous de voir, s’agissant d’une société dont le siège est hors de France les recours judiciaires en cas de problèmes sont coûteux et compliqués.

Resposta da Watchmaster.com
Extremely positive transaction.
Expérience mitigée
Expérience mitigée. Montre trop polie, service client quasi amateur... Ma banque a jugé leur compte bancaire douteux. bref...Dommage que la belle boutique MMC se soit lancée dans ce partenariat.
Sehr professionell
Sehr professionell, sehr zuverlässig!
Gerne wieder….
Rolex datejust 41
Uhr wie versprochen in einwandfreiem Zustand, nicht die geringsten Gebrauchsspuren gefunden. Ganz tolle Uhr, das azurblaue Zifferblatt mit den römischen Ziffern sieht für meinen Geschmack einfach geil aus. Sehr geduldiger Verkäufer, den ich schon etwas genervt habe, was er geduldig ertragen hat (Entschuldigung dafür ). Kann ich jederzeit mit gutem Gewissen weiterempfehlen!
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