Watchmaster.com Avaliações 

Un anno fa mi hanno venduto un Cartier vintage in pochissimo tempo dopo un anno e mezzo mi è arrivata comunicazione il 18 novembre che avevano ricevuto i soldi della vendita di un mio orologio Chanel ma ieri è arrivata una mail che dice che il sito è in fallimento Vorrei sapere se qualcuno ne sa qualcosa perché non risponde più nessuno non rispondono alle mail al 18 novembre mi hanno detto che avevano già ricevuto i soldi io non ho più visto niente Ne ha saputo nulla Spero che qualcuno abbia qualcosa da condividere Grazie

Comme plusieurs d’entre vous ma montre a été volée, je propose de se regrouper pour prendre un avocat

J’ai envoyé ma montre pour un dépôt vente chez Watchmaster.
La montre a été volée et maintenant c’est le flou concernant le remboursement.
La société c’est mis en redressement judiciaire et nous ne savons pas si nous allons être remboursé malgré l’assurance!!!!
la compagnie est en Allemagne et maintenant commence le chemin de galère.

Nach dem "Einbruch" in den Safe der Firma erreichen einen nur Negativ-Meldungen, welche darauf hinweisen, dass die Firma unterversichert war. Ganz klar eine negative Bwertung von mir. Ich werde mit "Watchmaster" nur noch vor Gericht kommunizieren.

“Filed for insolvency”

I would never write a bad review but watchmaster is leaving me with no choice.

I can only say that i am disgusted by their approach in these circumstances and that this is by far the worst experience ever!

No sufficient information about the insurance of our stolen watches.
We don’t really know if there is any…

No proof of insurance whatsoever.

A contract that doesn’t cover anything apparently, that doesn’t mean anything and they act like they’re intending to break it themselves.

Please don’t start about loss and damage because We are talking about theft here, a crime and this is not loss nor damage.

(What’s the point of having a contract in the first place then?)

Now watchmaster filed for insolvency and advices us to get our own lawyer/insurance while they were declaring our watches to be insured?!!

Insolvency > bankrupt > no money

Is this a joke?!

I think i can speak on behalf of all victims here who had their watches stolen and are in this nightmare situation with watchmaster.
We get no straight answer about our payout/insurance of our stolen watches and everything is just a big blur.
Everytime we ask they talk about their commission and that they have no further information, that’s it.

I would like to remind watchmaster of their responsibility over our property/watches and we want our investment back!

We have put our faith in watchmaster and this is how we get treated?

Be professional and honest, don’t keep us in discomfort please!

We all have a lot at stake here.

Leider habe ich, beim Versuch eine Rolex als Kommissionsverkauf über "Watchmaster"zu veräußern, sehr schlechte Erfahrungen mit diese Plattform gemacht. Nachdem "Watchmaster" meine Uhr in mehr als 3 Monaten nicht verkaufen konnte, habe ich die Uhr zurückverlangt. Zu meinem Entsetzen musste ich nach Rückerhalt feststellen, dass die Facetten an den Hörnern meiner an sich sehr schönen Explorer II de facto wegpoliert waren! Auf meine Reklamation hin, wurde mir gesagt, dass die Politur sachgemäß ausgeführt wurde. Für das erfolglose Anbieten der Uhr wurden mir danach 1.400,-- "Verkaufsprovision" in Rechnung gestellt, von denen mir -auf meine heftige Urgenz hin- die Hälfte "großzügigerweise" erlassen wurde. Der von mir verlangte Schadenersatz für die durch die nicht vereinbarte und meines Erachtens unsachgemäße Politur entstandene Wertminderung meiner Uhr, wurde von "Watchmaster" abgelehnt bzw. ein Minimalbetrag dafür angeboten! Somit kann ich nur dringend empfehlen, die Allg. Geschäftsbedingungen von "Watchmaster" für einen Kommissionsverkauf einer Uhr genau durchzulesen bzw. diese unbedingt mit anderen ähnlichen Plattformen zu vergleichen, die bei nicht erfolgtem Verkauf auch keine Provision verrechnen!
Gottfried Lautner

Ich habe meine Rolex über dieses Portal verkauft, und war echt von vorne bis hinten sehr sehr begeistert über den guten Service den Watchmaster hier bietet.

Excellent buying experience from start to finish. Very happy with the watch. Excellent communication throughout.

Recently sold my 2021 Tag Heuer Monaco, did take around 5 months but I wasn’t in a major rush to sell. Excellent communication from start to finish, payment rcvd swiftly after the two week cooling period you have to give incase buyer changes their mind. Felt at ease the whole way through, Jason who dealt with me was excellent. Peeps if your selling a watch in this current climate you have to be patient. Not sure why people are complaining wanting to take the watch back after months not being sold, it clearly states you will pay a commission if it’s before the 12 months. I do suggest you fully read the terms and conditions before parting with your watch. It can be quite stressful parting with an expensive watch but just chill these guys are good. Highly recommended.

Very unhappy with my experience selling my watch with Watchmaster. After many months unsold, I asked if I could have my watch back and they told me I'd have to pay £700 for the privilege!
When it did finally sell, then then charged me an extra £300 to "refurbish" it. I never knowingly agreed to this - who knows what they have in the small print though. Please do as many others have suggested and avoid this company like the plague.
Stick it on ebay instead.

Nothing but Frustration.
Had my Omega speedmaster racing picked up by W. Master back in early May. Lowest sale price agreed, turned out my watch needed work totalling £465 Inc new crystal (£250) Was perfect when packed off to them apart from very light marks on the bracelet... I just agreed assuming it was their way of bolstering their already hefty commission, I knew that there was no way of proving the condition when sending...I was even sent a close up photo of the damaged crystal so then I knew for sure I was dealing with the wrong company, but realised too late..!
The watch sold quite quickly (by mid june). Then the refurbishment work started, parts not available from omega, sale eventually lost due to the buyers patience finally running out after a 4 month wait...
Amazingly a week later the parts had been received and the watch ready to go... Recently resold, claimed my payment today, less than 66% of agreed min sale price..
Do yourself a favour, give these Bandits a wide berth and list your Watch on Ebay
I certainly wish I had.....

Sold a Heuer watch with Watchmaster. Before I sent it I had it regulated and polished as I own a Jewellers and wanted it in top condition but when I got my final bill they had charged me a extra £130 to refurbish it?
When I questioned it apparently the bracelet was stretched and needed repaired but it was on a leather strap it’s not even a bracelet model !
It needed no parts but after speaking to Jason he then said it wasn’t the bracelet it had a hair line scratch so they were charging me £130.00 to remove it which was a total of 3hours work! (To remove a hair line scratch)
The outcome was that’s what your getting charged £130 for.

Ich bin mit dem Service von Watchmaster sehr zufrieden. Watchmaster hat 2 Luxusuhren (Rolex und Breguet) von mir zu einem zufriedenstellenden Preis verkauft und die ganze Kaufabwicklung inkl. Auszahlung des Verkaufserlöses erfolgte schnell und ohne Schwierigkeiten. Ich empfehle Watchmaster gern weiter.

Had a satisfactory experience with my delivery, only issue I had was with the support team

Très contente de mon achat : tout est parfait envoi très rapide et réactivité du service client! Au top!

My story is quite long, but all in Watchmaster have been very good sorting everything out. I bought a Breitling superocean 2 Abyss, it broke, it got fixed, it broke again, I chose another watch, it broke before I got it, they fully refunded me. All in, I didn't get a watch, but I did get looked after by their team and it was ok.

Vi sconsiglio fortemente l’utilizzo di watchmaster. Ho utilizzato loro per comprare l’orologio sulla piattaforma Chrono24. Mi hanno fornito la prova della garanzia ma prima della vendita avevano aperto l’orologio provocando il danno e hanno fatto decadere la garanzia. Una frode!! Pur avendo riconosciuto quello che hanno fatto non c’è stato modo per chiedere il rimborso per i costi della riparazione. Inoltre, aprendo l’orologio che fa decadere in automatico la garanzia, non hanno gli strumenti per chiuderlo bene. Qualsiasi orologio che comprate da loro non avrete la garanzia! Loro sperano che la gente non faccia causa per i costi legali ma non è così. Il consumatore va protetto! Inutile che aggrediscono le case produttrici, io faccio causa e sono sicura che il giudice mi dia ragione.

Erster Kontakt mit Watchmaster durch den Kauf einer Deepsea James Cameron . War erst skeptisch über Internet zu kaufen aber ich wurde eines besseren belehrt. Top Betreuung von Anfang an. E Mails mit Status zu der gesamten Abwicklung bis hin zu Abfrage der Handgelenk dicke . Bin mehr als zufrieden mit dem Kauf der Uhr. Wenn Preis und Leistung so passt gerne wieder.👍

Die Kaufabwicklung war bestens. Die gekaufte Uhr tadellos mit allen versprochenem Zubehör.

Der Kontakt mit dem Mitarbeiter freundlich und zielführend.

Gerne wieder