Had what I needed for a great price - including postage was still cheaper than competitors. Extremely fast turn around - order to post 24 hours, receival 3 days later (Aust Post delay)
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
it is always easy to order online. The website is clear and easy. everything was delivered really quickly. I have bought from Mr waterbed for approximately 16 years and service has always been good.... Ver mais
A empresa respondeu
After my order and payment, I was immediately contacted and advised that there would be a delay as the manufacturer was on holidays. Although this was not really ideal, everyone is entitled to have h... Ver mais
Great customer service. I purchased my first waterbed from Mr Waterbed and have since purchased another 2 for my children. They are always prompt with delivery. Would definitely recommend buying a bed... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Mr Waterbed has been a family business for over 40 years. Ben and family are always happy to talk waterbeds; we are dedicated to customer service and honesty in internet sales and service. We believe that our reputation is unequaled in the Australian Waterbed Industry. Mr Waterbed can custom make a waterbed, frame or furniture to your design and also modify frames for Wheelchair access for hoists etc for customers. Shipping is Australia wide on, waterbed heaters waterbed bladders waterbed liners complete soft side and timber framed waterbeds waterbed parts We strive to make the best possible Waterbeds using Australian made parts. Having our own factory, we are able to keep overheads to a minimum, giving you the benefit of dealing directly with the manufacturer for any custom designs or additions you may like to our existing range. The products we display on this web site are only a sample of the range we can make. Feel free to ask us about any other waterbed product not on view by calling 1800 124 44
Informações de contato
203 Mudgeeraba Road, 4213, Tallai, Austrália
- 1800 124 444
- ben@waterbed.com.au
- waterbed.com.au
4,8
Excelente
253 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Prompt service and received requested…
Prompt service and received requested items very quickly
1 de março de 2026
The purchase was positive, Apart from "What I have Identified".
The purchase was positive, BUT,
your delivery wasn't?
I stayed @ home waiting for your door Knock, only to find package had been derived???
6 de fevereiro de 2026
Resposta da Mr Waterbed
Barry
Always Happy to help,
Sorry about the delivery driver I unfortunately have no control over them can only cross my fingers and hope they do the right thing.
Regards
Ben
I have been buying from you for years…
I have been buying from you for years great product and fast service👍👍👍👍
25 de fevereiro de 2026
Resposta da Mr Waterbed
Shirley,
Always happy to help and thank you for the support over the years.
Regards
Ben
Mr Waterbed
No drama, just efficient action
They had exactly what i needed and it was delivered 3 days later. No drama
15 de fevereiro de 2026
Always get good quality goods delivered…
Always get good quality goods delivered promptly.
6 de fevereiro de 2026
Resposta da Mr Waterbed
Teresa
Always happy to help, we try our best.
Thank you for the review.
Regards
Ben
Mr Waterbed
Very prompt postage and when an error…
Very prompt postage and when an error was made the correct item was posted out so quickly it actually arrived the same day as original order.
10 de fevereiro de 2026
Resposta da Mr Waterbed
Lee
Thank you for the review,
We rarely make an error, but when we do we fix it as soon as possible, thank you for the understanding.
Regards
Ben
Excellent service and care
I would like to say a big thank you to Ben. I bought a waterbed in Germany and had trouble setting it up again after moving. Ben came straight away and was incredibly kind and helpful—he didn’t even charge me much. Since then, I always buy my water conditioner from him. I can highly recommend him for his excellent service and genuine care for his customers.
23 de fevereiro de 2026
Avaliação não solicitada
Resposta da Mr Waterbed
Susan
Thank you for the kind words, always happy to help.
Regards
Ben
Mr Waterbed
great service and pillow comfortable
great service, quick delivery and pillows set-up not too difficult
12 de fevereiro de 2026
The service I received was outstanding
The service I received was outstanding. From my phone call to Ben to ensure I had the correct replacement bladder to the very prompt delivery of my order, the customer service exceeded my expectations.
Thank you Mr Waterbed
18 de fevereiro de 2026
Avaliação não solicitada
Resposta da Mr Waterbed
Denise
Thank you for the kind words, we always try our best.
Regards
Ben
My order was delivered quickly
3 de fevereiro de 2026
I am happy that I am able to speak to…
I am happy that I am able to speak to Ben who is a caring professional and very reliable. I love all his products
6 de fevereiro de 2026
I spoke to Ben Darke when I called and…
I spoke to Ben Darke when I called and he was extremely helpful. after this call I purchased the mattress and was told of 7-10 days delivery. It arrived within for days, so I am very pleased with the service
2 de fevereiro de 2026
Resposta da Mr Waterbed
Adrienne.
Thank you for your review, we always try our best :)
Regards
Ben
Mr Waterbed
Quick response to my online order
27 de janeiro de 2026
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.