Mr Waterbed Avaliações 

253
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Had what I needed for a great price - including postage was still cheaper than competitors. Extremely fast turn around - order to post 24 hours, receival 3 days later (Aust Post delay)

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

it is always easy to order online. The website is clear and easy. everything was delivered really quickly. I have bought from Mr waterbed for approximately 16 years and service has always been good.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

After my order and payment, I was immediately contacted and advised that there would be a delay as the manufacturer was on holidays. Although this was not really ideal, everyone is entitled to have h... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great customer service. I purchased my first waterbed from Mr Waterbed and have since purchased another 2 for my children. They are always prompt with delivery. Would definitely recommend buying a bed... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Camas

Escrito pela empresa

Mr Waterbed has been a family business for over 40 years. Ben and family are always happy to talk waterbeds; we are dedicated to customer service and honesty in internet sales and service. We believe that our reputation is unequaled in the Australian Waterbed Industry. Mr Waterbed can custom make a waterbed, frame or furniture to your design and also modify frames for Wheelchair access for hoists etc for customers. Shipping is Australia wide on, waterbed heaters waterbed bladders waterbed liners complete soft side and timber framed waterbeds waterbed parts We strive to make the best possible Waterbeds using Australian made parts. Having our own factory, we are able to keep overheads to a minimum, giving you the benefit of dealing directly with the manufacturer for any custom designs or additions you may like to our existing range. The products we display on this web site are only a sample of the range we can make. Feel free to ask us about any other waterbed product not on view by calling 1800 124 44


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

253 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(253)

140 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I was keen to have a waterbed similar to my old one.

I was keen to have a waterbed similar to one I bought 30 years ago. I was advised by somebody who had been in the business for 40 years! who knew all about it. He also gave me good advice on the new one which is much nicer and better construction than the old.

28 de janeiro de 2026
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Resposta da Mr Waterbed

Andrew
Always happy to help, thank you for your order.
Regards
Ben

Avaliado com 5 de um total de 5 estrelas

Thank you Mr Waterbed!

The customer service from Ben was exceptional. Quality products and super quick delivery. Couldn’t be happier! Thank you.

27 de janeiro de 2026
Avaliação não solicitada
logotipo da Mr Waterbed

Resposta da Mr Waterbed

Debby,
Thank you for the review, if you have any questions on your waterbed feel free to call me on 0418753220.
Regards

Ben
Mr Waterbed

Avaliado com 5 de um total de 5 estrelas

I messed up my address

I messed up my address, so my order was returned to sender. After making contact they were really quick at resending my order, without any hassle. Great customer service!

19 de janeiro de 2026
Avaliado com 1 de um total de 5 estrelas

I have not yet received my purchase!

I have not yet received my purchase!

14 de janeiro de 2026
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Resposta da Mr Waterbed

Anne
Sorry to hear you have not received your order i will chase this up with the Sydney office tomorrow and see what the issue is, shipping problems we are never aware about until advised by clients.
I shall certainly get back to you.
Regards
Ben
Mr Waterbed

Update,

Good morning Anne,
As suspected the carrier has misplaced your order, i will reship your parts today, if for some reason your recieve two orders let me know.
I apologise for them, freight can be the one variable we can't control.
Regards
Ben
Mr Waterbed

Avaliado com 5 de um total de 5 estrelas

Just simple

Just simple, quick and reliable.

4 de janeiro de 2026
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Resposta da Mr Waterbed

Grant,
Thank you for the review.
I don't mind being simple and reliable :)
Regards
Ben

Avaliado com 5 de um total de 5 estrelas

Ben is as good as ever!

Ben is as good as ever!
Great support, with prompt delivery.

5 de janeiro de 2026
logotipo da Mr Waterbed

Resposta da Mr Waterbed

Peter
Always great to see repeat customers that are happy.
Many Thanks for the review.

Regards

Ben

Avaliado com 5 de um total de 5 estrelas

Goods arrived quickly

Goods arrived quickly, well packaged and as advertised.

29 de dezembro de 2025
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Resposta da Mr Waterbed

Brian,
Thank you for taking the time to write a review.
We are happy to help for all your waterbed needs.
Regards
Ben

Avaliado com 5 de um total de 5 estrelas

Quck service .

Quck service .. item despatched next day. Thanks

29 de dezembro de 2025
logotipo da Mr Waterbed

Resposta da Mr Waterbed

George,
Thanks for the nice review and your order.

Avaliado com 5 de um total de 5 estrelas

Great Experience

Mr Waterbed provides Waterbed owners with exactly what they need, at great prices with a easy, secure and quick checkout service

5 de janeiro de 2026
Avaliação não solicitada
logotipo da Mr Waterbed

Resposta da Mr Waterbed

Neale,
Always Happy to Help, thank you for the review.
Ben
Mr Waterbed

Avaliado com 5 de um total de 5 estrelas

Their waterbeds are wonderful!!

Their waterbeds are wonderful!!
When ordering conditioner for once a year addition the firm are quick and reliable.
Many thanks, sleeping well.

25 de dezembro de 2025
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Resposta da Mr Waterbed

Tim.

Always happy to help, thank you for the review.
Regards

Ben

Avaliado com 3 de um total de 5 estrelas

The response to our order was good and…

The response to our order was good and the honesty to partial refund delivery cost was out-standing. That is where it stopped. Still waiting for delivery or even to find out where our purchase is.

25 de dezembro de 2025
logotipo da Mr Waterbed

Resposta da Mr Waterbed

Sorry for the delay in reply to updating tracking as our factory is closed until the 5th of January for the holidays, but I have called in to supply the information and update the system.

As per my email your tracking number is 2401016166830 with Team Global Express and is currently showing as in the Melbourne depot.

Regards

Ben Darke
Manager
Mr Waterbed

Avaliado com 5 de um total de 5 estrelas

My waterbed bladder sprung a leak

My waterbed bladder sprung a leak on Sunday tried all stores in my area interstate.
My son came to help me find a new one also empty it.
We sent Ben an email he got back to me next day and had it packed up and at the post office Monday by Thursday night it was up and running again.
Much better quality than my original one so from now on will be using ,Mr Waterbed for all my beds needs .
So thank you Ben very very happy .

7 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A great business

A great business, I have used Mr Waterbed for supplies and replacement bladders over the past 15 years at least. They have always been quick to respond and very helpful.

19 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great product and complete service.

Our old waterbed was rotten after 40 years and contents insurance told us to get a new one. Ben was the closest and made what look like an excellent product at a great price. Left a message on his phone and he called back in under an hour. Ben sounded friendly and we discussed designs and then put in a purchase order on the internet site. As the bed was timber it took a while to build but Ben kept us informed. Once it was complete Ben came to our home, installed it and filled it with warm water so it could be used that night. He was full of useful hints and gave a five year guarantee. We would wholeheartedly recommend Ben.

2 de julho de 2025
Avaliação não solicitada

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