Absolutely first class service from Waters Group, from the technical knowledge given and product recommendation through to next day delivery. The staff really do go above and beyond!!
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Veja o que dizem as avaliações
I came to Waters with very limited knowledge and a very tight schedule to get materials for a site abroad. I left with all the products I needed, some even being shipped from one of their contacts in... Ver mais
All good but every time more expensive
A empresa respondeu
Honestly I couldn’t believe how good this company was to deal with. After ordering, Reece was quick to let me know that the stock was going to be dispatched at the same price just in small... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Waters Group has been serving the stone industry with professional, premium products since 1987 Since 1987, Waters Group has been dedicated to serving the stone industry. Founded by Bryan Waters, we have expanded our offerings to include a comprehensive selection of machinery, equipment, and consumables. As a family-owned and operated business, our commitment remains steadfast. Our primary goal is to provide customers with the premium diamond tooling, equipment and consumables they require, backed by exceptional service. Throughout the years, we have cultivated enduring partnerships with top manufacturers in the stone industry who share our commitment to excellence. This ensures that our customers have access to the finest and most innovative problem-solving solutions. Our sales team is devoted to delivering unparalleled customer service. Drawing upon our collective knowledge and industry experience, we offer expert advice and guidance to help you identify the most suitable products for your specific needs.
Informações de contato
Liskeard Business Park, PL14 3US, Liskeard, Reino Unido
- 0800 999 4758
- info@watersgrp.co.uk
- watersgrp.co.uk
4,8
Excelente
44 avaliações
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Waters always go above and beyond for…
Waters always go above and beyond for their customer service, sending out items quickly for us. We can't recommend this family owned business enough!
19 de junho de 2025
Resposta da Waters Group
Thank you so much for your kind words and support! We're proud to be a family-run business, and it's always our priority to deliver fast, reliable service. We truly appreciate your recommendation and look forward to continuing to support you!
Good products and fast smooth delivery.
23 de maio de 2025
Resposta da Waters Group
Thank you for the great feedback! We're glad you're happy with the products and our quick delivery. We really appreciate your support and look forward to serving you again soon!
Resposta da Waters Group
You're very welcome! We're glad we could help — always here if you need anything else.
Best of the best products I’ve ever…
Best of the best products I’ve ever used. As a stonemason of 20 years plus and have used so much different products. The product is high quality.. definitely recommend:)
19 de maio de 2025
Resposta da Waters Group
Thank you so much for your kind words and recommendation! It means a great deal coming from someone with over 20 years of experience in the trade. We're proud to supply products that meet the standards of skilled professionals like yourself. If there's ever anything you need, we're always here to help.
Thanks
Reece - Waters Group
Resposta da Waters Group
Hi Christopher!
Thanks for the great review! We're pleased our service and quick turnaround pleased you! Let us know if there is anything we can do in the future!
Thanks a lot!
Reece
Waters Group
great customer service
great customer service - i needed some advice and support as to which product to buy and how to use. The team spent a lot of time with me on the phone and their advice was invaluable.
11 de março de 2025
Resposta da Waters Group
Thank you for the fantastic review!
We're thrilled our team could provide invaluable advice to help you choose the right product. We're always here to assist you further if needed!
Thanks!
Waters Group
Product was a good price
Product was a good price, arrived on time and well packaged. Thank you
28 de janeiro de 2025
Resposta da Waters Group
Thanks for the fantastic review! Great to hear you were happy with the price, delivery, and packaging.
We really appreciate your support – hope to see you again soon!
Thanks!
Waters Group
Resposta da Waters Group
Thank you for the great review! We're thrilled you’re happy with our product. Let us know if you need anything else!
Waters Group
Best product and customer service
Honestly I couldn’t believe how good this company was to deal with. After ordering, Reece was quick to let me know that the stock was going to be dispatched at the same price just in smaller bottles which honestly wasn’t a problem.
After receiving the goods I found in the box;
4 x bottles of product which I ordered
1 x pack of sweets
1 x hat
2 x calendars
I was blown away with the free gifts.
Overall a wonderful experience dealing with this company.
The product I ordered was Quartz Rejuvenate which is an epic product if you’re as mad as me and love keeping the worktops blinging 🤣
Will definitely be ordering again.
Thanks a bunch guys
21 de janeiro de 2025
Avaliação não solicitada
Resposta da Waters Group
Thank you so much for the amazing review! I’m really glad I could help, and it’s brilliant to hear you enjoyed the free gifts. It’s great to know Quartz Rejuvenate is working so well for you!
Looking forward to your next order. Thanks again! 😊
Reece
Waters Group
First class
I first emailed this company late at night first thing the following morning, had a response, my order was small but I was made to feel like a very valued customer, great service my go to company now ,
22 de janeiro de 2025
Resposta da Waters Group
Thank you for your kind words! It’s great to hear you felt valued—every customer matters to us, no matter the order size. We’re thrilled to be your go-to company and look forward to helping you again soon!
Waters Group
Great service all round.
21 de janeiro de 2025
Resposta da Waters Group
Thank you so much for your kind words! We're delighted to hear you had a great experience with us.
Waters Group
i dealt with a person called Reece who…
i dealt with a person called Reece who was so helpful
polite and friendly should the need arise I wouldn't hesitate to use this company again
21 de janeiro de 2025
Resposta da Waters Group
Thank you so much for your kind words! It was a pleasure assisting you, and I’m delighted to hear that you were happy with the service. Please don’t hesitate to reach out if you need anything in the future – we’d be more than happy to help again!
Reece
Waters Group
Resposta da Waters Group
Hi Simon!
Thank you for your fantastic 5-star review! We're thrilled to be your go-to for tooling and consumables.
We look forward to working with you more!
Thanks
Waters Group
Resposta da Waters Group
Thank you for your kind words! We're thrilled to hear you're happy with the service and quality of our tools. 😊
If you need anything else, we're always here to help! 👍
Waters Group
Resposta da Waters Group
Hi Howard!
Thanks for the awesome review! We're thrilled our products and service hit the mark! 🎉
Waters Group
Very happy to recommend the team at…
Very happy to recommend the team at Waters. Good product quality and reliable stock levels. Dan and the team are always happy to oblige an emergency package at 4pm on a Friday!
1 de novembro de 2024
Avaliação não solicitada
Resposta da Waters Group
Thanks a lot for the review, Brad!🎉
We're glad our quality and stock keep you running strong!
We look forward to working with you more!
Waters Group
Excellent company to do business with
Excellent company to do business with, very helpful and fast delivery. Always happy to help and cheerful.
Used them for over 6 years. And will continue to work together
2 de maio de 2024
Avaliação não solicitada
Resposta da Waters Group
Thank you for being with us for over six years, Graeme! 🎉
We’re thrilled to keep bringing you fast, cheerful service.
Here’s to many more years of working together and keeping those deliveries speedy!
Waters Group
Resposta da Waters Group
Thanks a lot for the 5* review, Steve! We're glad you had a good experience with us!
Thanks!
Waters Group
great staff and great products
great staff and great products, always helpful
4 de novembro de 2024
Avaliação não solicitada
Resposta da Waters Group
Hi Dave!
We're pleased you've had a positive experience with our team.
We look forward to working with you again!
Thanks
Waters Group
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