Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I saw an advertisement for a free precision pen brush with purchase of the root cover up, so I ordered it. The confirmation page even shows the advertised picture with one tub and the free precision p... Ver mais

Avaliado com 1 de um total de 5 estrelas

Extremely disappointed in their return policy. Nowhere does it state that returns must be sent back to Germany. This is misleading to your customers, and I wish I had read your reviews before making t... Ver mais

Avaliado com 5 de um total de 5 estrelas

It’s a great product that has helped me cut my salon visits down to almost nothing. The product is fantastic! It provides great coverage without running down my face during a workout or smudging on... Ver mais

Avaliado com 1 de um total de 5 estrelas

Got the light brown magic root cover up. With a brush. What a complete waste of money. Absolutely zero coverage of grey hair. I tried multiple times to apply it covers nothing. My roots are as visible... Ver mais

Detalhes da empresa


Informações de contato

2,5

Ruim

O TrustScore é 2.5 de um total de 5

62 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,5

Todas as avaliações

(62)

11 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Waited 3 weeks to get product

Waited 3 weeks to get product, they sent wrong colour. And lol does it work? 🤔 that’s a big fat NO IT DOES NOT WORK. What a complete waste of my time and money. Will NEVER EVER be fooled by these types of products again

Stay away

30 de maio de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Scam. It does not cover grey hair

Got the light brown magic root cover up. With a brush. What a complete waste of money. Absolutely zero coverage of grey hair. I tried multiple times to apply it covers nothing. My roots are as visible as before. As other reviews said it’s like applying eye shadow on your hair. Their advertising is pure lie, dont fall for it as I did. I also got trapped into buying two products for free delivery. I will throw them away as it is completely useless.

29 de maio de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Total scam!

I wish I had read reviews before purchasing. I paid for brown tinted shampoo shipped from China. It does not work, not even a little.
Do not buy!!

24 de abril de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Did not cover gray roots AT ALL

The light brown did not begin to cover up my gray roots. Maybe a darker color would cover it but they do not say you need a darker color for grays. I bought 2 to get the deal because they advertise like it's the best thing since sliced bread. I will donate or throw them away as they are completely useless and I waited too late to try them to be able to return.

1 de março de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Meh, save your money.

Just received today, took a long time to ship. Item is very small and didn’t come with brush as advertised. Product doesn’t cover greys but does fill in thinner areas. Won’t be purchasing again though can get the same thing on Amazon for cheaper and faster.

8 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A positive experience

My experience is different from the others I have read on this site.
I bought two products and discovered they were the wrong colour for my hair when they were delivered. I contacted customer support immediately and explained the situation. They asked for a photo of my hair and advised me on the correct colour. Due to this, the customer support person offered to send me a replacement free of charge. The people supporting this issue were helpful, and their communication was prompt, and the new products were sent to me immediately. I recommend the product and the company. I will be buying more from them again in the future.

5 de março de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Just get it on Amazon or Walmart

I admit I have not yet used the product however the name on the box is Nova Hair by Phansta and I googled Nova hair products which you can get at Walmart or Amazon for way less than what is advertised by Waverlo. Will be my last purchase through them. Bit deceptive. Took about 2 weeks to get in the mail.

12 de março de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Very Disappointed

If I can give less than 1 star I would love to do that. Very disappointed, I received product after 1 month and product was with broken box, with out any free bursh that was advertised and product quality is very bad. Way high price not worth it. I will not recommend this product to anyone.

27 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

The product doesn't do what its supposed to do

Bottom line: the products do not work as advertised.

The ads on social media demonstrate an easy to apply powder that magically covered root regrowth using the sponge-applicator in the lid. But the powder I received came with a separate brush applicator, and when I try to apply the root powder it does not cling to the hair at all. I follow their instructions but the powder still doesn't cling to the roots to provide any coverage. It doesn't matter if I try using the applicator provided or a cosmetic sponge.

I've asked twice for a refund at Waverlo support email address and it goes nowhere They reply with bla-blah that doesn't resolve my issue and do not answer my requests about how to get a refund. Very disappointed. Lost 25 bucks on junk product and would not recommend these products to any of my friends.

20 de janeiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Disappointed

First of all, it took 1 month to receive the root cover up. Tried following up with customer service and they could not provide any further guidance on estimated times for arrival.
Was hoping this would provide more gray coverage- sadly it does not.
A huge disappointment from start to finish!

23 de janeiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Total scam

Total scam, I purchased shampoo to cover gray hair and it didn’t work, trying to get refund

29 de dezembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

DO NOT BUY FROM THIS COMPANY!

I purchased the Waverlo Magic Root Cover Up on October 30th, and my experience has been nothing short of a nightmare. It has now been over two and a half months, and despite multiple attempts to contact customer service via email and social media, I have received absolutely no response. The money was debited from my account, but I have yet to receive any assistance or resolution to my issue.

The complete lack of customer service is unacceptable and infuriating. I had high hopes for this product, but the ABYSMAL customer service has completely overshadowed any potential benefits. I am extremely disappointed and angry with how this situation has been handled.

I strongly urge others to think twice before purchasing from this company, as their customer service is virtually non-existent.

30 de outubro de 2024
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

not the right color

i ordered Auburn and got a light brown, color does not match at all what they publicize. they offered me 2$ compensation, what an insult!

13 de janeiro de 2025
Avaliação não solicitada

Esta empresa é sua?

Reivindique seu perfil para acessar as ferramentas gratuitas da Trustpilot para empresas e se conectar com seus clientes.

Criar uma conta gratuita

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais