Parcel arrived within the stated delivery window (presumably) as I had to run an errand 1.5 hours into the slot. A sorry we missed you card was on the doormat when I returned. Parcel left with Nextd... Ver mais
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Veja o que dizem as avaliações
Really recommend this removal firm, fast & efficient & fully respectful of your home. Everything went smoothly & will definitely use them again if I need to move anything
To be honest I had not really heard of this delivery company but I had ordered something and it was handed to Caribou to deliver. I received updates throughout the journey including one when the cour... Ver mais
Missed the first delivery attempt, but as I had asked it to be delivered to my work address I had presumed it would be delivered in office hours .They tried to deliver at 6.20 pm after closing hours.... Ver mais
Detalhes da empresa
- Serviço de logística
- Serviço de entregas
- Serviço de Entrega
- Correio
- Serviço de frete e correio
- Empresa de transporte marítimo
Escrito pela empresa
At Caribou, we provide cheap and reliable parcel delivery and courier services across the globe. Contact us to find out more today.
Informações de contato
4,1
Muito Bom
7 mil avaliações
Não respondeu a avaliações negativas
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Fantastic
arrived.on.time
happy.with.delivery
driver.really.nice.
person.thank.u
DAVE👌👌⭐⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
15 de outubro de 2021
Avaliação não solicitada
Brilliant service
Brilliant service, easy to track delivery.
Arrived when prom.
Would definitely recommend.
15 de outubro de 2021
Avaliação não solicitada
The courier was very pleasant but the…
The courier was very pleasant but the delivery took 10 days Not good enough. This item was collected on the 4 th delivered on the 14 th terrible.
15 de outubro de 2021
Avaliação não solicitada
Awful unreliable cowboy outfit
Waited in all day for a parcel which is already three days late arriving Looks like this is another crap delivery company that over promises and under delivers.
And what's with the overseas customer service telephone number?
Avoid like the plague.
15 de outubro de 2021
Avaliação não solicitada
Resposta da Caribou
Hi there,
We're sorry that you've experienced an issue with the delivery of your parcel.
Caribou is still delivering parcels, however it has made the decision to exit the UK Domestic Parcel Market.
All remaining parcels in the network will be delivered by the 5th unless the sellers ask for them to be returned.
Caribou is an independent company and had always strived to become a Premium Carrier but it always feels like there is a race to the bottom on pricing, whilst costs are increasing across the UK.
When handling parcels which is a low price and low margin area its made much harder. For Caribou this just isn't sustainable and it would rather gracefully exit the Domestic Parcel and let our competitors enjoy this space.
Caribou is not going bust and will continue with its other Divisions in the Pallet Networks, General Haulage, Logistics, Warehousing, Same Day and it's International Traffic
Thank you to everyone who has been supportive of the mission to build a new independent network and sorry its not meant to be.
Professional customer service.
Absolute excellent company perfect packaging, professional service and customer communication skills via emails of delivery prediction.
15 de outubro de 2021
Avaliação não solicitada
Quick efficient delivery
15 de outubro de 2021
Avaliação não solicitada
Great!
Earlier than expected, great updates and a cute little note to say my parcel was being safely cared for by a neighbour! Best courier service I've experienced
15 de outubro de 2021
Avaliação não solicitada
Asked to leave in my safe place which…
Asked to leave in my safe place which they did I am very happy with this service
15 de outubro de 2021
Avaliação não solicitada
Delivery was fine
15 de outubro de 2021
Avaliação não solicitada
Great Service
Delivered in the time and day it was due, accurate tracking on the web page 5*
15 de outubro de 2021
Avaliação não solicitada
Easy delivery
Easy delivery, not at home but left note for safe place. Delivered accordingly.
15 de outubro de 2021
Avaliação não solicitada
Excellent Thank you
Excellent so glad I was able contribute to Air Ambulance.
15 de outubro de 2021
Avaliação não solicitada
Great delivery
Courteous and careful courier.
Delivered on time and in excellent condition. Never had a delivery from Caribou before but look forward to more in the future.
15 de outubro de 2021
Avaliação não solicitada
Dreadful delivery service, non existent customer service.
By some distance the worst courier I've dealt with. They held my parcel for a full week in their depot. I tried calling them but there is a permanent message saying that due to a high volume of calls they were unable to answer mine. I raised a ticket with them and very quickly got an email saying my parcel was out for delivery. I was able to follow the tracker until the driver was nearby and then it suddenly said 'your order was unable to be delivered'. The tracker now says they attempted delivery but I was home all the time and they didnt come to my house. No matter how hard I tried they didn't respond. I called endless times but always got the same 'high volume of calls' message, even at 2 or 3 seconds after their offices opened at 9 am.
Not only appalling delivery service but non existent customer service. I'm amazed companies like this are still in business.
15 de outubro de 2021
Avaliação não solicitada
Resposta da Caribou
Hi there,
We're sorry that you've experienced an issue with the delivery of your parcel.
Caribou is still delivering parcels, however it has made the decision to exit the UK Domestic Parcel Market.
All remaining parcels in the network will be delivered by the 5th unless the sellers ask for them to be returned.
Caribou is an independent company and had always strived to become a Premium Carrier but it always feels like there is a race to the bottom on pricing, whilst costs are increasing across the UK.
When handling parcels which is a low price and low margin area its made much harder. For Caribou this just isn't sustainable and it would rather gracefully exit the Domestic Parcel and let our competitors enjoy this space.
Caribou is not going bust and will continue with its other Divisions in the Pallet Networks, General Haulage, Logistics, Warehousing, Same Day and it's International Traffic
Thank you to everyone who has been supportive of the mission to build a new independent network and sorry its not meant to be.
Awful service
The courier collection drivers were very good & polite, however once the parcels had left us they were being held at a delivery hub for over 7 days which resulted in complaints from customers on our various sales platforms.
For the 8p price difference we have decided it is better for our business to revert back to Royal Mail.
Would not recommend Caribou to any internet sales business that requires a delivery service of 2-3 days.
15 de outubro de 2021
Avaliação não solicitada
Resposta da Caribou
Hi there,
We're sorry that you've experienced an issue with the delivery of your parcel.
Caribou is still delivering parcels, however it has made the decision to exit the UK Domestic Parcel Market.
All remaining parcels in the network will be delivered by the 5th unless the sellers ask for them to be returned.
Caribou is an independent company and had always strived to become a Premium Carrier but it always feels like there is a race to the bottom on pricing, whilst costs are increasing across the UK.
When handling parcels which is a low price and low margin area its made much harder. For Caribou this just isn't sustainable and it would rather gracefully exit the Domestic Parcel and let our competitors enjoy this space.
Caribou is not going bust and will continue with its other Divisions in the Pallet Networks, General Haulage, Logistics, Warehousing, Same Day and it's International Traffic
Thank you to everyone who has been supportive of the mission to build a new independent network and sorry its not meant to be.
Parcel delivered safely and secure
Parcel delivered safely
15 de outubro de 2021
Avaliação não solicitada
Driver was courteous and pleasant
Driver was courteous and pleasant, very friendly and followed all instructions.
14 de outubro de 2021
Avaliação não solicitada
Although the package great was held up for a…
Although the package was held up for a few days once on the van delivery time update and live van tracking was very good
14 de outubro de 2021
Avaliação não solicitada
Excellent delivery service.
14 de outubro de 2021
Avaliação não solicitada
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