This company made me fall in love with heritage clothing. They’ve supplanted nearly every other brand in my wardrobe. The loudest naysayers are those who don’t check their measurements with Gustin’s s... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
This company made me fall in love with heritage clothing. They’ve supplanted nearly every other brand in my wardrobe. The loudest naysayers are those who don’t check their measurements with Gustin’s s... Ver mais
A empresa respondeu
Eric and Kelly are what makes your experience at Gustin Denim worth the wait. I found Selvedge Denim late in my life and love the American Made idea and effort Gustin puts into their products. Eric wa... Ver mais
A empresa respondeu
Received the 501 indigo x purple and the fit was perfect. I haven’t had the opportunity to wear them yet but I’m looking forward to it. The quality and fit is great the purple really pops when cuffed... Ver mais
A empresa respondeu
Button-down shirt sizes are very undersized and not sized consistently (BTW - I'm tired of the "we don't vanity size" BS - my tailor agrees). Couple the poor sizing with very long wait times and "ret... Ver mais
A empresa respondeu
Gustin is a premium menswear brand based in San Francisco, California, specializing in high-quality denim, shirts, knits, jackets, chinos, and accessories. Founded in 2005, Gustin has pioneered a unique crowdsourced business model that aligns supply with demand — every item is made to order, eliminating waste and passing significant savings directly to customers. All Gustin products are handcrafted in the United States using carefully sourced materials from some of the finest mills around the world, including renowned Japanese and American denim producers. From raw selvedge denim to washed fabrics and premium knits, every garment is built with meticulous attention to detail and designed to stand the test of time. What makes Gustin different is our direct-to-consumer approach. By cutting out traditional retail markups and only producing what our community funds, we deliver boutique-level quality at true wholesale pricing. Our customers play an active role in deciding what gets made — each new fabric or style launches as a campaign, and production begins only after the community backs it. Whether you are looking for your next pair of everyday raw denim jeans, a perfectly fitted Oxford shirt, or a rugged jacket built for years of wear, Gustin offers timeless American-made menswear without the inflated price tag. We have been serving our loyal community of over 100,000 members for nearly two decades, and we stand behind every product we make. Shop our latest campaigns and in-stock items at weargustin.com.
San Francisco, Estados Unidos
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 73% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I really love Gustin. High quality fabrics made into real world usable designs that hold up to the beating I give them day in and out. Regardless of the task at hand, the garments meet the need, and I look great doing it. All that at reasonable, if not clearance level, prices in small batches that make me feel like I'm in on a secret.
Customer for life.

Resposta da Gustin
A few things. I do like the products I purchased. Numerous knitwear and their 1969 jeans.
Gustin was also extremely responsive when they accidentally sent me the wrong batch of shirts. They made it painless and extremely easy. One of my favorite brands when not buying 2nd hand. And the date of experience was numerous

Resposta da Gustin
After five years, my Gustin jeans are still going strong. When a button finally broke, they promptly sent a replacement—proof of their exceptional customer support.

Resposta da Gustin
Gustin offers rare fabric combos and construction for their jeans, and all of my three pairs have been absolute showstoppers. Customer service is superb and they really care about getting you the right jeans. It's an incredibly high-quality product for a fantastic price and definitely worth the wait.

Resposta da Gustin
Love the new shirts (Rainbow Nep T-Shirt 2 Pack (Cosmic, Natural))! Customer support helped resolve my shipping address error in a fair way too! Seems like a great company/business model.

Resposta da Gustin
Button-down shirt sizes are very undersized and not sized consistently (BTW - I'm tired of the "we don't vanity size" BS - my tailor agrees). Couple the poor sizing with very long wait times and "returns only for store credit policy" and there are better options. The savings just aren't worth the time and aggravation.

Resposta da Gustin
As a buyer since 2021, I’ve had nothing but great experiences with Gustin. If for some reason an issue did take place, the top-notch customer service has always taken care of it. Like others, it’s hard to wait for these items once ordered, but it’s always worth it once you rip open that package and hold that special denim in your hands lol always grateful for Gustin helping us guys look better than a lazy cheap brand most think they are stuck with it only takes one pair to know the difference and become a fan for life.

Resposta da Gustin
I buy from Gustin because:
-Their products are made in the USA.
-The quality of the materials used
-They employ American workers.

Resposta da Gustin
The quality of their clothes is great. All of their service has been professional and courteous. The only issue I have had with Gustin is that I had to buy another dresser to hold all of my new Gustin pants and shirts.

Resposta da Gustin
Gustin is the only clothing company I can get the optimal fit, colors and cool quality fabrics at an affordable price. Once you find your fit (for me going up a size) the sizing is consistent. You will have to wait as everything is made to order-sometimes 2-3 months. But WORTH it. And they're always coming up with new jean, shirt styles that I like.

Resposta da Gustin
Quality customer service, quality products.

Resposta da Gustin
I have purchased seven pairs of of jeans over the last year, with tee shirts and button shirts. I have enjoyed every thing I have purchased. The quality of all along with materials and workmanship was excellent
My only complaint was theydidnt hem the jeans. They are trying to remedy now is to receive the jeans then send them out . Very time consuming and bothersome. I bought my last three pair of jeans from their competitor making jeans in LA because hemmed them with me having to wait another month to get them back. That being said I prefer Justin’s jeans more. If and when I will buy my sweatshirt s from Gustin. Their customer service is first class, always helpful and courteous
I would like to add, I bought a absolutely beautiful leather jacket from them, which I get compliments every time I wear it
Dr Raymond Ascher

Resposta da Gustin
I bought my first pair of Gustins from their startup Kickstarter. I still own and wear that pair as well as I think 6 more pairs since. Just be aware that they use true sizes, not the vanity sizing most clothing companies use.

Resposta da Gustin
Classic denim, excellent break-in, super durable - I've had 10 pairs of Japan BlackxBlack, cannot recommend them highly enough: 5/5 stars. Outstanding customer service, dealing with address changes, shipping changes on my end; appreciate their ease of contact. The only jeans company I'll buy.

Resposta da Gustin
I have been buying and recommending Gustin jeans, socks and leather goods for over 10 years. Every product is the best quality and the best price. Rare combination.

Resposta da Gustin
I’m a big fan of Gustin’s shoes and belts. I also have a bag from the company that is high quality. All of these products look beautiful up close.

Resposta da Gustin
I have purchased 6 or 7 pairs of Gustin jeans, several tee shirts, and a shirt over the last 12 months. I'm impressed with the value compared to the big name selvedge denim companies. Quality of manufacturer has been excellent on every purchase. I particularly like the heavier denims from Gustin. Take note of their sizing recommendations and all will be well, definitely not the sizing of your regular jeans suppliers. In my case that was from G-Star 34" waist to Gustin 37" waist. Frequent production updates too, which helps to keep track of orders.

Resposta da Gustin
I find the quality of Gustin's apparel to be extremely high. I have several pairs of selvedge and 5 pocket pants of different materials (linen, corduroy, denim) and all high quality. The hardest thing for me initially was fit. It took me a couple of returns to find my size, so I can understand the frustration of certain reviewers. However, now I'm dialed in I do not find that the sizing substantially differs for say, size 36 waist or size L tops; it sort of depends on the fabric and Gustin is good at alerting you to size up for certain fabrics. Pro tip: If you are between sizes, I would size up in the tops.
Are the clothes spendy? Absolutely, but I think the price is fair for the quality and uniqueness of certain materials and wefts.

Resposta da Gustin
Great products, great service, great company!

Resposta da Gustin
The wait time is ABSOLUTELY wild, but if you’re not in a rush like most American customers, follow the sizing guide, and know not to wash your jeans right away, you’ll be fine. Have people never read about raw selvedge care before? Yeesh.

Resposta da Gustin
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.