Gustin Avaliações 

216
•
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

This company made me fall in love with heritage clothing. They’ve supplanted nearly every other brand in my wardrobe. The loudest naysayers are those who don’t check their measurements with Gustin’s s... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Eric and Kelly are what makes your experience at Gustin Denim worth the wait. I found Selvedge Denim late in my life and love the American Made idea and effort Gustin puts into their products. Eric wa... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Received the 501 indigo x purple and the fit was perfect. I haven’t had the opportunity to wear them yet but I’m looking forward to it. The quality and fit is great the purple really pops when cuffed... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Button-down shirt sizes are very undersized and not sized consistently (BTW - I'm tired of the "we don't vanity size" BS - my tailor agrees). Couple the poor sizing with very long wait times and "ret... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de moda masculina
  2. também em
  3. Loja de Roupas

Escrito pela empresa

Gustin is a premium menswear brand based in San Francisco, California, specializing in high-quality denim, shirts, knits, jackets, chinos, and accessories. Founded in 2005, Gustin has pioneered a unique crowdsourced business model that aligns supply with demand — every item is made to order, eliminating waste and passing significant savings directly to customers. All Gustin products are handcrafted in the United States using carefully sourced materials from some of the finest mills around the world, including renowned Japanese and American denim producers. From raw selvedge denim to washed fabrics and premium knits, every garment is built with meticulous attention to detail and designed to stand the test of time. What makes Gustin different is our direct-to-consumer approach. By cutting out traditional retail markups and only producing what our community funds, we deliver boutique-level quality at true wholesale pricing. Our customers play an active role in deciding what gets made — each new fabric or style launches as a campaign, and production begins only after the community backs it. Whether you are looking for your next pair of everyday raw denim jeans, a perfectly fitted Oxford shirt, or a rugged jacket built for years of wear, Gustin offers timeless American-made menswear without the inflated price tag. We have been serving our loyal community of over 100,000 members for nearly two decades, and we stand behind every product we make. Shop our latest campaigns and in-stock items at weargustin.com.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

216 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 73% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(216)

135 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I'm in on a secret...

I really love Gustin. High quality fabrics made into real world usable designs that hold up to the beating I give them day in and out. Regardless of the task at hand, the garments meet the need, and I look great doing it. All that at reasonable, if not clearance level, prices in small batches that make me feel like I'm in on a secret.

Customer for life.

29 de abril de 2026
Avaliação não solicitada
logotipo da Gustin

Resposta da Gustin

Thanks so much for taking the time to share your experience with the world, Adam :)

Avaliado com 5 de um total de 5 estrelas

A few things

A few things. I do like the products I purchased. Numerous knitwear and their 1969 jeans.

Gustin was also extremely responsive when they accidentally sent me the wrong batch of shirts. They made it painless and extremely easy. One of my favorite brands when not buying 2nd hand. And the date of experience was numerous

26 de abril de 2026
Avaliação não solicitada
logotipo da Gustin

Resposta da Gustin

Thanks for taking the time to share your experience with everyone, Jon! We appreciate you choosing us :)

Avaliado com 5 de um total de 5 estrelas

After five years

After five years, my Gustin jeans are still going strong. When a button finally broke, they promptly sent a replacement—proof of their exceptional customer support.

23 de abril de 2026
Avaliação não solicitada
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Resposta da Gustin

Glad we could help Richard--here's to the next 5 years!

Avaliado com 5 de um total de 5 estrelas

Gustin offers rare fabric combos and…

Gustin offers rare fabric combos and construction for their jeans, and all of my three pairs have been absolute showstoppers. Customer service is superb and they really care about getting you the right jeans. It's an incredibly high-quality product for a fantastic price and definitely worth the wait.

1 de março de 2026
Avaliação não solicitada
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Resposta da Gustin

Really appreciate the kind words! Thanks for taking the time :)

Avaliado com 5 de um total de 5 estrelas

Love the new shirts (Rainbow Nep…

Love the new shirts (Rainbow Nep T-Shirt 2 Pack (Cosmic, Natural))! Customer support helped resolve my shipping address error in a fair way too! Seems like a great company/business model.

20 de abril de 2026
Avaliação não solicitada
logotipo da Gustin

Resposta da Gustin

Glad we could help, Doug :) Thanks for taking the time to share your experience!

Avaliado com 1 de um total de 5 estrelas

You Have Better Options - Use Them

Button-down shirt sizes are very undersized and not sized consistently (BTW - I'm tired of the "we don't vanity size" BS - my tailor agrees). Couple the poor sizing with very long wait times and "returns only for store credit policy" and there are better options. The savings just aren't worth the time and aggravation.

15 de julho de 2025
Avaliação não solicitada
logotipo da Gustin

Resposta da Gustin

Hi Eric, sorry to hear about your experience! We are always happy to help with sizing and fit. We measure very specifically and use actual measurements instead of #s like some brands. Vanity sizing is a real thing, in the US, especially! Our classic and rugged button-ups have a slimmer profile. If you ever want to try again, don't hesitate to reach out to our team :)

Avaliado com 5 de um total de 5 estrelas

As a buyer since 2021

As a buyer since 2021, I’ve had nothing but great experiences with Gustin. If for some reason an issue did take place, the top-notch customer service has always taken care of it. Like others, it’s hard to wait for these items once ordered, but it’s always worth it once you rip open that package and hold that special denim in your hands lol always grateful for Gustin helping us guys look better than a lazy cheap brand most think they are stuck with it only takes one pair to know the difference and become a fan for life.

17 de abril de 2026
Avaliação não solicitada
logotipo da Gustin

Resposta da Gustin

Thanks so much for taking the time to review us :)

Avaliado com 5 de um total de 5 estrelas

Made in the USA

I buy from Gustin because:
-Their products are made in the USA.
-The quality of the materials used
-They employ American workers.

27 de fevereiro de 2026
Avaliação não solicitada
logotipo da Gustin

Resposta da Gustin

Really appreciate you taking the time to share the reasons you go with Gustin :)

Avaliado com 5 de um total de 5 estrelas

Gustin is the answer to my wardrobe question.

The quality of their clothes is great. All of their service has been professional and courteous. The only issue I have had with Gustin is that I had to buy another dresser to hold all of my new Gustin pants and shirts.

17 de abril de 2026
Avaliação não solicitada
logotipo da Gustin

Resposta da Gustin

Thanks for sharing your experience with the world, James! Hopefully we can fill that other one, too ;)

Avaliado com 5 de um total de 5 estrelas

Gustin is my Go To

Gustin is the only clothing company I can get the optimal fit, colors and cool quality fabrics at an affordable price. Once you find your fit (for me going up a size) the sizing is consistent. You will have to wait as everything is made to order-sometimes 2-3 months. But WORTH it. And they're always coming up with new jean, shirt styles that I like.

15 de abril de 2026
Avaliação não solicitada
logotipo da Gustin

Resposta da Gustin

Thanks for taking the time to review us John, we really appreciate it :)

Avaliado com 5 de um total de 5 estrelas

I have purchased seven pairs of of…

I have purchased seven pairs of of jeans over the last year, with tee shirts and button shirts. I have enjoyed every thing I have purchased. The quality of all along with materials and workmanship was excellent
My only complaint was theydidnt hem the jeans. They are trying to remedy now is to receive the jeans then send them out . Very time consuming and bothersome. I bought my last three pair of jeans from their competitor making jeans in LA because hemmed them with me having to wait another month to get them back. That being said I prefer Justin’s jeans more. If and when I will buy my sweatshirt s from Gustin. Their customer service is first class, always helpful and courteous
I would like to add, I bought a absolutely beautiful leather jacket from them, which I get compliments every time I wear it
Dr Raymond Ascher

1 de abril de 2026
Avaliação não solicitada
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Resposta da Gustin

Thanks so much for your honest review!

Avaliado com 5 de um total de 5 estrelas

Fan of Gustin since their Kickstarter

I bought my first pair of Gustins from their startup Kickstarter. I still own and wear that pair as well as I think 6 more pairs since. Just be aware that they use true sizes, not the vanity sizing most clothing companies use.

11 de abril de 2026
Avaliação não solicitada
logotipo da Gustin

Resposta da Gustin

Thanks so much for reviewing us, John! We appreciate you taking the time, and for Kickstarting us :)

Avaliado com 5 de um total de 5 estrelas

Classic Demin

Classic denim, excellent break-in, super durable - I've had 10 pairs of Japan BlackxBlack, cannot recommend them highly enough: 5/5 stars. Outstanding customer service, dealing with address changes, shipping changes on my end; appreciate their ease of contact. The only jeans company I'll buy.

11 de abril de 2026
Avaliação não solicitada
logotipo da Gustin

Resposta da Gustin

Thanks for taking the time to review us! We really appreciate it :)

Avaliado com 5 de um total de 5 estrelas

I love Gustin

I have been buying and recommending Gustin jeans, socks and leather goods for over 10 years. Every product is the best quality and the best price. Rare combination.

6 de abril de 2026
Avaliação não solicitada
logotipo da Gustin

Resposta da Gustin

Thanks Mark :) Glad we could be of service these past 10 years, and looking forward to the next decade!

Avaliado com 5 de um total de 5 estrelas

More than just denim

I’m a big fan of Gustin’s shoes and belts. I also have a bag from the company that is high quality. All of these products look beautiful up close.

11 de abril de 2026
Avaliação não solicitada
logotipo da Gustin

Resposta da Gustin

Thanks so much for the kind words, SD! We appreciate it :)

Avaliado com 5 de um total de 5 estrelas

Great experience from multiple purchases of Gustin jeans

I have purchased 6 or 7 pairs of Gustin jeans, several tee shirts, and a shirt over the last 12 months. I'm impressed with the value compared to the big name selvedge denim companies. Quality of manufacturer has been excellent on every purchase. I particularly like the heavier denims from Gustin. Take note of their sizing recommendations and all will be well, definitely not the sizing of your regular jeans suppliers. In my case that was from G-Star 34" waist to Gustin 37" waist. Frequent production updates too, which helps to keep track of orders.

10 de abril de 2026
Avaliação não solicitada
logotipo da Gustin

Resposta da Gustin

Thanks so much for taking the time out of your day to review us, MC!

Avaliado com 5 de um total de 5 estrelas

I find the quality of Gustin's apparel of very high quality

I find the quality of Gustin's apparel to be extremely high. I have several pairs of selvedge and 5 pocket pants of different materials (linen, corduroy, denim) and all high quality. The hardest thing for me initially was fit. It took me a couple of returns to find my size, so I can understand the frustration of certain reviewers. However, now I'm dialed in I do not find that the sizing substantially differs for say, size 36 waist or size L tops; it sort of depends on the fabric and Gustin is good at alerting you to size up for certain fabrics. Pro tip: If you are between sizes, I would size up in the tops.
Are the clothes spendy? Absolutely, but I think the price is fair for the quality and uniqueness of certain materials and wefts.

10 de abril de 2026
Avaliação não solicitada
logotipo da Gustin

Resposta da Gustin

Thanks for sharing your experience, Daniel!

Avaliado com 5 de um total de 5 estrelas

Long waits but awesome products

The wait time is ABSOLUTELY wild, but if you’re not in a rush like most American customers, follow the sizing guide, and know not to wash your jeans right away, you’ll be fine. Have people never read about raw selvedge care before? Yeesh.

9 de abril de 2026
Avaliação não solicitada
logotipo da Gustin

Resposta da Gustin

Thanks for taking the time to share your thoughts, J :)

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