After being frustrated trying to install a program i ended up without installing it, then this technical department helped me to resolve all the problems on my computer. I am very happy with their wo... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
WeAssist isthe best technicians of computers,they fixedmy computer and cleaned all viruses and malwares.Specially Mike Ross who worked on my PC is very calm and patient.
A empresa respondeu
Technicians from WeAssist did a wonderful job with my PC. I was having mad issues and the technicians were very knowledgeable, explained clearly what the issues were and ensured my PC was operating. Y... Ver mais
A empresa respondeu
Thank you to Peter and Mike Ross at WeAssist for their excellent 5 Star assistance with the computer security upgrade and support. Thank you so much. Customer - Joseph Koda
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We are a customer centric IT Support and Services company committed to delivering reliable, secure, and efficient technology solutions for businesses and individuals. What sets us apart is our proactive approach we don’t just fix problems, we work to prevent them before they impact your operations. Our services include IT support, system troubleshooting, network management, cybersecurity, cloud solutions, data backup, and ongoing IT maintenance. Every solution we provide is tailored to the specific needs of our clients, ensuring flexibility, scalability, and long-term value. We pride ourselves on fast response times, clear communication, and honest guidance. Instead of offering one-size-fits-all solutions, we focus on understanding our clients’ goals and aligning technology to support their success. Our team stays up to date with the latest tools and best practices to deliver dependable and future-ready IT services. By choosing us, you gain more than an IT provider you gain a trusted technology partner dedicated to keeping your systems running smoothly, securely, and efficiently.
Informações de contato
539 W. Commerce St, #7867, , 75208, Dallas, Estados Unidos
- 1 888-994-5453
- info@weassist.cc
- weassist.cc
4,7
Excelente
69 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 50% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
Resposta da WeAssist
Thank you for your kind words! We’re glad we could be helpful
They have helped fix my computer and…
They have helped fix my computer and taken care of my problems.
19 de fevereiro de 2026
Avaliação não solicitada
Resposta da WeAssist
Thank you! Glad we could fix it quickly 😊
There's more to my experience, and it's not positive.
They did a great job of explaining the process.
However, they asked me to do this review during the time they were working on my computer. Typically, reviews are requested after the service is complete and you've had the time to review the entire work performed. I thought this was very unprofessional, since they had access to my computer files at the time and, I felt, that saying something negative would have consequences.
While they did explain the process up to this point, some concerns cropped up by the completion of their work. One specific example is they unmasked the password for my email, when it was originally not visible. As a result of this and other files opened, I changed my passwords and have tried to cancel the service, but WeAssist has not contacted me to complete the cancellation. I'm very concerned about their customer service after not receiving any follow up on their part.
15 de fevereiro de 2026
Avaliação não solicitada
Resposta da WeAssist
Thank you for your feedback. We’re glad you found our process explanation helpful, but we sincerely apologize for the concerns you experienced.
We take customer privacy as our top priority, and situations like this are not something we typically encounter. We are extremely sorry for any inconvenience caused and understand your concerns.
We have already processed a full refund for the amount charged. Additionally, requesting a review during service and the delay in responding to your cancellation request are not in line with our standards, and we are addressing this internally.
If you need any further assistance, please contact us
Thank you for bringing this to our attention.
Very Prompt
4 de fevereiro de 2026
Avaliação não solicitada
Resposta da WeAssist
We’re glad we could be helpful.
Very helpful and explained everything…
Very helpful and explained everything well.
28 de janeiro de 2026
Avaliação não solicitada
Resposta da WeAssist
Thank you for your kind words! We’re glad we could be helpful.
They quickly pointed out where my…
They quickly pointed out where my problems were and acted on them.
27 de janeiro de 2026
Avaliação não solicitada
Resposta da WeAssist
Thank you for your feedback! We’re glad our team could quickly identify and resolve the issue for you.
Support and technical services were…
Support and technical services were excellent.
27 de janeiro de 2026
Avaliação não solicitada
Resposta da WeAssist
Thank you! Quick and effective support is what we aim for—glad we could help.
WeAssist isthe best technicians of…
WeAssist isthe best technicians of computers,they fixedmy computer and cleaned all viruses and malwares.Specially Mike Ross who worked on my PC is very calm and patient.
22 de janeiro de 2026
Avaliação não solicitada
Resposta da WeAssist
Your feedback means a lot to us. We’re pleased we could address your concerns efficiently.
Weassist is the best technical team for…
Weassist is the best technical team for repairing computers. I am highly satisfied by their workon my windows computer.
19 de janeiro de 2026
Avaliação não solicitada
Resposta da WeAssist
We appreciate your kind words! Customer satisfaction is our top priority. Happy to assist you anytime.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.