Weatherspoons Avaliações 449

Weatherspoons York the postern gate
Drinks ordered,25mins later they arrived, pub not very busy at this time, staff aimlessly walking round trying to look busy, second round ordered 35 minute wait and to be fair an apology was given, we ordered food with drinks and food arrived after 20 minutes or so but no drinks, after food had been consumed we asked a manager where our drinks are, to be told the drinks are on their way with no apologies, after 40 minutes of waiting for drinks, I approached the duty manager to ask about our drinks not arriving and explained the situation which was replied with we are busy and come with me to the bar and I will refund with again no apologies and the comment it’s not my money and refunded the full amount with again no apology. Extremely poor service and a don’t give a shxt attitude which I have never experienced from a weatherspoons before. If I could give a zero for customer service I would, food and drink otherwise perfect.

Weatherspoon Maidenhead is very good. Ladies and male staff very good. Only one person, KIM. A slim lady no smile, always anrgy. She will never smile. She walks fast always, not happy with here job. One day, she pointed at me and said you need to leave. It was 00:01. An eldelry man was sitting next to me. She did not say a word to him, but only me.

I was in the pub the other day, with my daughter. She ordered food at 2030. Kim , a very resist woman orderd my daughter out of the pub at 2046 instead of 2100. There were otherw children. check the cameras at that time.

We are your customers. My wife loves weatherspoon. But becoz of Kim the person you made a manager, Kim, you are going to loose many customers.

I will never go there again if Kim works there. She is not a customer person and and I wonder how she got that position as manager.

We love Weatherspoons and have been delighted with the places we have visited all over the country. So much so we have even bought shares.
However, the Troll Cart in Great Yarmouth was awful. On Sunday at 5.30 all of the empty tables were full of plates with left over food and a large area of the bar had crates of dirty glasses
The tables and floor were dirty and the whole place was a mess It even smelt stale.
If staffing is a problem it needs sorting out quickly
We didn’t trust that the food would be edible or hygienic given the lack of care taken about the place so had to leave .
So sad.

Wow another bad management. I was in Blackpool today, and it's been several episodes in Blackpool mind you the staff quality here is bad. 8am. Manager was eating his meal in public, staff member an Irish guy had a bad attitude on like he didn't really want to serve. I see customer service in UK is at an all time low.

Ooh talking of Sam, I know this lady, always smiling and energetic. I give her 5* as well.

She served me one day and I made a joke that if we combine your short trips in this weatherspoon, you probably got to Liverpool and we loved. Sam is a great assert and a crowd puller to weatherspoon. The bosses must be proud of her.

I visited the new flagship Wetherspoons the Bluff Inn at Hayle in the far Southwest today 14/04/2026. I am resident in Cornwall and I bring a lot of visitors to this part world every year for holidays. Unfortunately I have just experienced the worst service in dealing with a very simple request to rectify a simple food order problem. I ordered on the app and paid 15.70p for simple fish and chips including an alcoholic drink and bread & butter. I believed I had paid for a standard classic size portion but when it came to the table I received a small portion which costs £12.39p plus £1.55p for bread and butter. This would cost £13.94p. The dish I paid for was on the classic pub menu for £13.59p plus £1.55p totaling actually £15.14p. I had paid £15.70p this doesn't add up? Anyway I asked to speak to the manager a girl called Kyla and explained I thought I had ordered the standard fish & chips according to the amount I paid. I was informed that according to my receipt it showed a small portion was input. I asked her to either replace it with a normal size portion or refund my money. This is were it got a bit silly she wanted to argue the point and issue with me. This is the first error in the Restaurant Management manual never argue with customers epecially when they have already paid. She actually went on for the next 10 minutes and actually asked me to access my calculator on my fone as she could not add it up and calculate the exact amounts involved. We did and she acknowledged that the order was wrong and I had paid for the classic standard size not small. Unfortunately this took 20 minutes of two-ing and fro-ing to get her to understand my issue with the order. She couldn't and didn't know how to rectify a very simple request to replace the dish. Odear Odear this is a Wetherspoons and the service was the worst I ever had we were arguing the point which seemed like a lifetime. Clearly this girl should not be the Restaurant Manager she was completely incompetent and didn't know how to deal with this situation. I asked for my money and left in a huff ! Don't go to this venue at the moment as the management don't know what they are doing it has only been a Wetherspoons for a couple of weeks. My family have always been involved in hospitality and Hotel and Restaurant management. You would expect any food outlet to recognise a simple descrepancy in an order and just rectify it. The Manager at Wethespoons in Hayle was clueless she said it must be a glitch in the app you often only realise how good a company is until there is a problem. Won't visit again and will inform my customers not to use it either. A simple miscalculation can cost a company £000.

The Boot - Burnley

The Boot- Burnley. Got a meal with a soft drink was charged for it and put tea and confirmed on the net. Drink didn’t come so went to bar spoke to manager who told me there was no drink on it even though I confirmed it. Had to pay another £1.85 to get a tea. Said they couldn’t change order once it was closed. Worst pub I go in, takes forever to get served and staff are miserable. On a sat night 5-10 of us go out and it takes forever to get served because they serve tables first whether or not we were there first. Won’t be going in anymore they are ignorant

Put in a order on the app after 15 minutes I asked where it was I was told I should order at the bar even though some of our group was disabled, I was told you should try working here!!

Ordered a chicken burger with BBQ sauce expecting chips with it. Solitary sad looking chicken burger arrived cold. I asked waitress where the chips were and she agreed it should come with chips however strangely said she will get the manager. I would have thought she was more than able to get the chips and not involved management in such a benign matter.

Manager came out and said your chicken burger only comes with a salad. He went and got a salad. I asked if he could reheat the cold burger which he refused. He refused to give me the chips. He then took the burger and salad away leaving me with just the pint the meal deal came with. He periodically paced past my table antagonistically asking me if I was alright and when I asked where my meal was he switched his security camera on and when I said I did not want to speak with him he switched the camera off.

Spoons Man in the Wall at Wimborne Dorset
Never had a bad meal there and the pub classic Fish and chips with a pint for a tenner between 2 and 5 is unbelievable value we go twice a week so all these posh rip off pubs and restaurants with their gourmet £60 a head poncy foods can take a hike im no mug

Had a great traditional brekfast with a coffee at the Barry branch in S Wales. Good price, good quality and food arrived quickly. Will definitely go back.

Weatherspoons crook manager is not a nice individual walks around with a real attitude, the rest of the staff are fantastic.

I visited Wetherspoons The Navigation in Kings Norton Birmingham on Wednesday 18.03.26 and ordered the Wednesday Pizza Deal. I ordered an additional topping of mushrooms that cost £1. When the pizza arrived I was astonished to find only a minute amount of mushrooms on top. Less than half a mushroom.

Went to visit the waterworks pub in Sheffield for a drink as it was a nice day I’m a young single female but had my dog with me so thought I’d be brave and sit outside with the dog I ordered my drink and a water for my dog after the drinks arrived the manager came out to ask me to leave as no dogs!! I’m sat outside in a town centre! A druggie homeless person was sat begging right by the door but they weren’t asked to move! I was so upset and embarrassed and I want to know a reason!

Every Sunday evening my friends and I visit the Chevalier pub in Exeter, but over the last couple of months the experience has become increasingly frustrating. On multiple occasions when we’ve gone in, there has been no draught beer available at all.

What’s even more disappointing is the attitude of the staff and management. When we’ve asked about it, the staff appear completely uninterested and the management seem even less concerned. There’s been no effort to explain the issue or reassure customers that it’s being resolved.

I also contacted the company directly to raise the problem, but unsurprisingly I never received a reply. That level of customer service speaks volumes.

A pub that regularly has no draught beer and shows little concern about it is clearly failing its customers. It feels as though they’re happy to take people’s money but not provide the basic service you would expect from a pub.

Because of this, from next week our group will be taking our custom elsewhere. Given how often this happens and the lack of response from staff or the company, I’m genuinely surprised the place is still going.

We went to weatherspoons in truro Cornwall,
The food we had was fish and chips, first off the plate and food was cold, and I mean cold,
The fish had no taste whatsoever and I mean no Tate, it was all batter and a small peace of white fish,
So we had 2 x fish chips and mushy peas and 2 cups for coffee, it came to £26, to which I think is not a cheap meal at all. We should of went to brewers fair £5 meals, and I mean lovely meals, in regards to spoons we will never going to weather spoons again, I guess they get alot of people in their for the cheap booze,

Went to the furze wren in Bexley for lunch food was good staff was friendly
Only shame was food took long time to come out when we come back in a couple of week if we don’t want long time I could give 4 stars

Weatherspoons grimsby feel I have to give this review as I am so cross as a customer who regularly eats here.
I have come into this food hotel for many years, but the management are awful. I had got to know ag few members of staff over the years and got to know Darren, he was a young chef/cook. During one of his Days off he was in with friends and his pregnant partner they used to always talk to me, on one occasion he had his hand in a bandage I asked what he had done. He burnt it in a fryer!! The company had given no medical help! I said I hopr your putting a claim in! A few weeks later Darren was excited about his baby due date getting nearer, then I saw him sitting with the whole world on his shoulders he advised he had a meeting with management because he was vaping in the allocated smoking area with 3 others who were actually smoking all of them had a meeting, he was so worried with the new baby coming. I went in again as usual and asked where Darren was to find out he had been sacked! From that meeting for vaping and the other 3 who was smoking was still there! Again in a smoking area the employer provided if it was to near the kitchen the employer put it there. My last visit I saw Darren in the weatherspoons been asked to leave because he’s banned for 3 months. He had come in with his partner to show regular customers his new baby. I want to see this poor young man again as I want to pay for him to see a solicitor for legal advice and place a claim what disgusting management you want the sack yourselves.
My experience was disgusting by the management and there was no need.

Dreadful. Had a problem with bad food served at the Edinburgh Booking Office 'spoons. Complained online (and got auto-receipt) but despite it saying I would get a response, NOTHING!!!!! They are not bothered about customer service or providing reasonable quality. Much better is not available for similar prices from competitors. I will avoid Wetherspoons from now on.

Good breakfast - excellent beer