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Welding & Welder Avaliações 

251
•
O TrustScore é 4.5 de um total de 5

4,7

Loja de equipamentos para soldagem
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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Superb advice and service ! Talked us out of what we thought we needed - to a better and cheeper product. The were right - it works brilliantly - you can't buy experience. Ordered and arrived in the... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Placed 2 orders now with Brian at Welding and Welder and cannot fault the service at all. Communication, technical assistance, price and speed of service is excellent. Will be definately be buying... Ver mais

Avaliado com 5 de um total de 5 estrelas

Website had all the information we needed to select a product. Then placing the order online was easy. Even though we are overseas they created the shipping documents and sent out the package within 2... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great price, super fast delivery and Elena was very helpful on the phone.

Detalhes da empresa

  1. Loja de equipamentos para soldagem
  2. também em
  3. Fornecedor de Compressores de Ar
  4. Fornecedor de equipamentos de segurança
  5. Fornecedor de roupas de proteção
  6. Fornecedores do setor metalúrgico
  7. Loja de roupas e acessórios de segurança

Escrito pela empresa

Whatever your welding or metal joining related problems are we have the solution. Bringing together 60 years of experience in the welding and welding supply industry we offer a comprehensive range of welding, welding related and safety products, in a user-friendly format. With technical support backed by some of the major UK and European manufacturers and our link with The Welding Institute, our aim is to give our customers a complete service of products and support.

Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

251 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(251)

54 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais
Avaliado com 5 de um total de 5 estrelas

excellent communication

The goods were in stock, excellent communication with the employee, many thanks especially to Elena for her help and quick processing of the order

10 de junho de 2026
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Resposta da Welding & Welder

Thanks Martin, we take our customer service very seriously so its always great to hear our team delivered on that!

Avaliado com 5 de um total de 5 estrelas

friendly helpful staff

friendly helpful staff, with good knowledge on product we required, fast delivery too

18 de maio de 2026
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Resposta da Welding & Welder

Thanks Alistair, it great to hear our team were able to provide good support.

Avaliado com 5 de um total de 5 estrelas

10/10 for your sales lady Elenor

10/10 for your sales lady Elenor , polite and very good in handling customer relations . Excelent .

23 de abril de 2026
logotipo da Welding & Welder

Resposta da Welding & Welder

Thanks for taking the time to leave us a review and highlight the support Elena provided. Customer service is paramount to what we do, so its always great to hear feedback like this.

Avaliado com 5 de um total de 5 estrelas

Superb advice and service

Superb advice and service ! Talked us out of what we thought we needed - to a better and cheeper product. The were right - it works brilliantly - you can't buy experience.
Ordered and arrived in the Scottish highlands 3 days later, communication was first class, technical help fantastic, great quality product. Really could habe been more helpfull.

13 de abril de 2026
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Resposta da Welding & Welder

Great to hear you had a such a positive experience Neil, thanks for taking the time to leave us a review. We look forward to helping you again in the future.

Avaliado com 1 de um total de 5 estrelas

I tried to order a complete set but…

I tried to order a complete set but your website did not give me that option so I tried what it would allow me to do and I thought something wrong because the price was too low and when I recieved the order yesterday it was as I feared only one piece of what I wanted !!

18 de março de 2026
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Resposta da Welding & Welder

Hi Derek

Thank you for taking the time to leave us a review, we take our customer service very seriously so have investigated your order to see how we can improve.

On checking your order I can see that the product is clearly titled "Torch for Manual Chain Driven Pipe Cutting Machine" which is what was supplied.

We can understand your frustration but feel a 1* review is unfair given the product is appropriately named, described and priced. We also do have live chat, email and phone lines available if you were unsure but no query was received.

We do supply the complete machine for £542.31
If you would like to return the torch you ordered, we will discount the £52.00 already paid from the cost of the machine.

Avaliado com 5 de um total de 5 estrelas

Very helpful

18 de março de 2026
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Resposta da Welding & Welder

Thank you Keith, hope to help again in the future.

Avaliado com 5 de um total de 5 estrelas

Great help and advice

As a novice welder I found the online support and chat was very helpful and all my questions were answered.

12 de fevereiro de 2026
logotipo da Welding & Welder

Resposta da Welding & Welder

Thanks Ellenor, we are always happy to help and appreciate you taking the time to leave us feedback.

Avaliado com 5 de um total de 5 estrelas

EXCELLENT EASY TO FOLLOW SITE

EXCELLENT EASY TO FOLLOW SITE. GOODS ORDERED WERE IN STOCK WITH NEXT DAY DELIVERY.

10 de fevereiro de 2026
logotipo da Welding & Welder

Resposta da Welding & Welder

Thanks for taking time to leave a positive review Malcolm, we look forward to helping again on your next project.

Avaliado com 4 de um total de 5 estrelas

Shipping.

I like your shop, but I was not happy to discover that the shipping costs were not clearly mentioned when placing the order. There was no indication of any additional shipping fees, and then 1–2 days later I received an email saying I had to pay €34 for shipping.
It would be much better if the shipping costs were clearly included or shown during the checkout process.

6 de fevereiro de 2026
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Resposta da Welding & Welder

Thanks for taking the time to leave us a positive review Patrick, we really appreciate it.

We can understand that international shipping charges can be frustrating but unfortunately with the number of variables there are across our products ranges and the customers end user points, its impossible to predict exact shipping costs internationally without us first enquiring with our logistics partner.

Although this does mean one of our customer service teams needs to provide assistance, we have made it clear as possible in our checkout process that international shipping rates will need to be confirmed after the order is placed.

One of our team will always be available to provide you with the best shipping cost possible for your country and product requirement. We look forward to assisting you with your next project!

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