WellBefore Avaliações 

12.533
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Most comfortable and reliable mask I’ve found. Products always arrive as expected. Shipping price for Hawaii is not cheap, at 11.99 for 20-30 masks. But the quality, comfort, and reliability to have a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

WellBefore is a real treasure. I discovered them years back when I was vaccinating during Covid. I needed masks that were effective and also small enough to be effective on my face. They did not disap... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Quick shipping. The masks fit like a dream. We have a family member who's recently become immune compromised so our protection had to step up for respiratory season. I purchased my petite tween the... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My deliveries are always on time and exactly as I order them. Thank you so much for your supreme service.

Detalhes da empresa

  1. Loja de Artigos Hospitalares
  2. também em
  3. Fornecedor de Equipamentos médicos

Escrito pela empresa

WellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

13 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(12.533)

479 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Happy customer!!

I am so happy with WellBefore. They always have my briefs ready. The briefs
are great. I am a big woman and the
briefs fit really good. I used to buy my
briefs from another company. They
stopped making them. Then I found
WellBefore. They are a great company.
I am very pleased with their product.

26 de fevereiro de 2026
logotipo da WellBefore

Resposta da WellBefore

Thank you so much for sharing your experience — this truly means a lot to us.

We’re so happy to hear that you found us and that our briefs have been a great fit for you. Comfort and reliability are incredibly important, and we’re glad we could provide a product that works well for you.

Your kind words about our company and products really brighten our day. We appreciate your trust and support, and we look forward to continuing to serve you!

Avaliado com 4 de um total de 5 estrelas

Great masks, wish they had larges

I really like these masks, however I am sad that none of the Large sizes for adults have been in stock for months! My partner only fits into the larges and very few other brands sell them

10 de fevereiro de 2026
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Resposta da WellBefore

Thank you so much for your feedback — we’re really glad to hear you like the masks.

We completely understand how frustrating it is when the size you need hasn’t been in stock, especially when it’s the only size that works well for your partner. We truly appreciate your patience.

Please know that restocking larger sizes is important to us, and we’re actively working on improving availability. In the meantime, if you’d like, feel free to reach out to our support team and we’d be happy to check on upcoming restock timelines or suggest possible alternatives.

Thank you again for your continued support — it truly means a lot to us.

Avaliado com 1 de um total de 5 estrelas

delivery is taking too long

11 de fevereiro de 2026
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Resposta da WellBefore

We sincerely apologize for the frustration this situation caused. We’re glad to inform that your package was delivered, and we truly appreciate your patience throughout this process.

Our team is committed to ensuring a smooth experience, and one of our Wellness Advisors is already in contact with you to make sure everything is completely resolved to your satisfaction.

Avaliado com 5 de um total de 5 estrelas

Super produit abordable et livraison…

Super produit abordable et livraison rapide

12 de fevereiro de 2026
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Resposta da WellBefore

Hi there,

Thank you so much for your kind feedback! We’re thrilled to hear that you found the product affordable and that your order arrived quickly. Providing high-quality products at a great value with fast delivery is very important to us, and your support truly means a lot. 💙

Avaliado com 5 de um total de 5 estrelas

always on time and works very well

12 de fevereiro de 2026
logotipo da WellBefore

Resposta da WellBefore

Hi there,

Thank you so much for taking the time to share your experience with us. We’re delighted to hear that your orders arrive on time and that the products work very well for you. Reliable delivery and consistent quality are very important to us, so your feedback truly means a lot.

We sincerely appreciate your support and trust in us. Thank you for choosing us! 💙

Avaliado com 4 de um total de 5 estrelas

White packaging is hard to rip open

The masks are great! My issue comes with the newer white packaging the masks come in. The green packaging the masks used to come in was much easier to rip open than the white packaging the masks are currently packed in. I've been struggling to open every white packaged mask, and I'm a young, able bodied person. If I'm struggling to rip them open, it must be impossible for people with dexterity or hand strength issues. If the individual packaging was easier to rip open, then I would have given this 5 stars.

12 de fevereiro de 2026
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Resposta da WellBefore

Hi there,

Thank you for taking the time to share such detailed feedback with us. We’re really glad to hear that you’re happy with the quality of the masks, and we truly appreciate you bringing the packaging concern to our attention.

We’re sorry to hear that the newer white packaging has been difficult to open. Ease of use is very important to us, especially for individuals who may have dexterity or hand-strength challenges. Your feedback is extremely valuable and will be shared with our product and packaging teams as we continue working to improve our packaging design.

Thank you again for your honesty and thoughtful input — it helps us improve and better serve our customers. 💙

Avaliado com 2 de um total de 5 estrelas
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Resposta da WellBefore

Hi there,

Thank you for taking the time to share your feedback with us. We’re really sorry to hear that the mask felt too large and didn’t provide the secure seal you were expecting. We completely understand how important a proper fit is, especially for comfort and effective protection.

Fit can vary from person to person, and we truly regret that this particular size didn’t work well for you. To help make this right, we’ve also reached out to you via email to discuss possible solutions and see how we can best assist you.

We sincerely appreciate your honest feedback, as it helps us improve our products and better serve our customers. Thank you again for bringing this to our attention. 💙

Avaliado com 2 de um total de 5 estrelas

ill fitting masks

I don’t know why this company keeps changing the masks. These latest ones I bought are so ill-fitting.

12 de fevereiro de 2026
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Resposta da WellBefore

Hi there,

Thank you for sharing your feedback with us. We’re truly sorry to hear that the most recent masks you received didn’t fit as expected. We understand how frustrating it can be when a product you’ve relied on feels different, and we appreciate you bringing this to our attention.

While we do occasionally make updates to improve comfort, fit, and overall quality, we never want those changes to negatively impact your experience. We regret that these latest masks felt ill-fitting for you. We’ve also reached out to you via email so we can better understand your concerns and work toward making this right for you.

Your feedback is very important to us, and it helps guide future improvements. Thank you for taking the time to let us know. 💙

Avaliado com 1 de um total de 5 estrelas

Oh Well

I love how thick the mask is, however, the ear loops are too long and the mask does not seal to my face or my husband‘s face very well. Won’t be purchasing again.

9 de fevereiro de 2026
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Resposta da WellBefore

Hi there,

Thank you so much for taking the time to share your honest feedback with us. We truly appreciate you letting us know what you liked about the mask thickness, and we’re very sorry to hear that the ear loops and fit didn’t work well for you or your husband.

We completely understand how important a proper seal and comfortable fit are, and we regret that this didn’t meet your expectations. Please know that we’ve also reached out to you via email to explore how we can make this right for you. Your experience truly matters to us, and we’d love the opportunity to help in any way we can.

Thank you again for your feedback — it helps us improve and serve our customers better. 💙

Avaliado com 5 de um total de 5 estrelas

Excellent masks

Excellent quality masks and supplies

5 de novembro de 2025
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Resposta da WellBefore

Hi there,

Thank you so much for your kind words! We’re thrilled to hear that you’re happy with the quality of our masks and supplies. Your support truly means a lot to our team and motivates us to keep delivering the best we can.

We sincerely appreciate you taking the time to share your experience. Thank you for choosing us! 💙

Avaliado com 4 de um total de 5 estrelas

Good prices on masks

(Updated review)
Good prices on masks, fit better than others. However, they have the strongest smell of any mask I've worn - it almost makes me a little bit nauseous. Not sure how to address this.

Update: I have been able to troubleshoot the mask odor and received support from WellBefore with my issue.

5 de fevereiro de 2026
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Resposta da WellBefore

Hi there,

Thank you for sharing your honest feedback with us. We’re glad to hear that you find the pricing fair and the fit better than other masks, but we’re truly sorry to learn about the strong smell you experienced. We understand how uncomfortable that can be, and we sincerely apologize for the inconvenience caused.

We’ve also reached out to you via email so we can better understand the issue and work toward a solution that makes this right for you. Please feel free to reply at your convenience, and we’ll be happy to assist further.

Thank you again for bringing this to our attention — we truly value your feedback.

Avaliado com 5 de um total de 5 estrelas

I wanted to double check test results…

I wanted to double check test results from last year. The test was reasonable, arrived quickly and easy to use

5 de fevereiro de 2026
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Resposta da WellBefore

Hi there,

Thank you for your feedback! We’re glad to hear that the test arrived quickly, was easy to use, and that you found the results reasonable. We truly appreciate you taking the time to share your experience and for choosing our product. 💙

Avaliado com 5 de um total de 5 estrelas

Quality Product

I appreciated receiving your product in a timely and easy manner. I am a returning customer as I trust the quality of your items.

8 de fevereiro de 2026
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Resposta da WellBefore

Hi there,

Thank you so much for your kind feedback and for being a returning customer! We’re happy to hear that your order arrived in a timely and easy manner, and we truly appreciate your trust in the quality of our products. Your continued support means a lot to us. 💙

Avaliado com 4 de um total de 5 estrelas

Great quality masks!!!

I received my masks super fast! It’s a very efficient process and the masks hold up really well!

5 de fevereiro de 2026
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Resposta da WellBefore

Hi there,

Thank you so much for your wonderful feedback! We’re glad to hear that your masks arrived so quickly and that you found the process efficient. It’s great to know the masks are holding up well too. We truly appreciate your support! 💙

Avaliado com 5 de um total de 5 estrelas

The items I needed were in stock and…

The items I needed were in stock and arrived a few days after I placed the order.

3 de fevereiro de 2026
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Resposta da WellBefore

Hi there,

Thank you for your feedback! We’re glad to hear that the items you needed were in stock and arrived just a few days after placing your order. We truly appreciate your support and are happy we could meet your expectations. 💙

Avaliado com 5 de um total de 5 estrelas

Always on time and always delivered…

Always on time and always delivered with care

6 de fevereiro de 2026
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Resposta da WellBefore

Hi there,

Thank you so much for your kind feedback! We’re happy to hear that your orders are always delivered on time and handled with care. Your trust and support truly mean a lot to us. 💙

Avaliado com 5 de um total de 5 estrelas

these new adjustable KN95 are great

these new adjustable KN95 are great. They fit nicer. The adjustable ear loops have more room than the KF94. The build on them seems sturdier and more streamlined.. I've been able to reuse one of them for over a week. I work outside, so I am not always needing it. I do have it on and around my neck most of the day, and will pull it up over my face, when I go indoors. I also use it for bike riding, especially in cold weather. . I will use these and still use the KF94's, because they both work for different situations. I'm glad I got these.

3 de fevereiro de 2026
logotipo da WellBefore

Resposta da WellBefore

Hi there,

Thank you so much for taking the time to share such a detailed review! We’re really happy to hear that the adjustable KN95 masks fit you better and that you’re enjoying the sturdier, streamlined design and adjustable ear loops.

It’s great to know they’re working well for your outdoor work, indoor use, and even bike riding in colder weather. We also appreciate you pointing out how both the KN95 and KF94 serve different needs — that kind of insight is very helpful for other customers as well.

We’re so glad you’re happy with your purchase, and thank you for trusting our products! 💙

Avaliado com 5 de um total de 5 estrelas
logotipo da WellBefore

Resposta da WellBefore

Hi there,

Thank you so much for your kind words! We’re really glad to hear that you find our products trustworthy, especially during these times. Your support truly means a lot to us, and we’re grateful you chose us for your protection. ❤️

Avaliado com 5 de um total de 5 estrelas

My son special needs these gloves are…

My son special needs these gloves are great to use

3 de fevereiro de 2026
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Resposta da WellBefore

Hi there,

Thank you so much for sharing this with us 💖 We’re truly glad to hear that the gloves are working well for your son. It means a lot to know our product is helpful for individuals with special needs. If there’s anything we can assist you with, please don’t hesitate to reach out.

Avaliado com 5 de um total de 5 estrelas

Quick and easy process.

Quick and easy process.

5 de fevereiro de 2026
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Resposta da WellBefore

Hi there,

Thank you for your feedback! We’re so happy to hear that the process was quick and easy 💖 If you need any assistance in the future, we’re always here to help.

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