WellBefore Avaliações 12.406

O TrustScore é 4.5 de um total de 5

4,5

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

This is the BeSt smelling perfume. It’s hard to choose my favorite, but I love the sophisticated classic scent of 1928. 🖤 The customer service is excellent as well since I had trouble getting my disc... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent masks that are great quality & comfortable to wear for long periods of time. I use these when I'm in healthcare spaces, crowded public transport & air travel, and any other space where I wan... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

The mask sample packs would be way more useful if they had more types of masks per pack rather than a 2-3 mask types with a couple colors of each. Especially considering the sample packs are so frequ... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Extraordinary & immediate customer service, unusual these days. Excellent products too. Have been wearing the KN95 3D masks for 3 years and I’m probably the only person I know who hasn’t contracted CO... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Artigos Hospitalares
  2. Fornecedor de Equipamentos médicos

Escrito pela empresa

WellBefore formerly HPPE Supply is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers doors. Shipping time takes 3-5 days max anywhere in the US. We are not motivated by greed, we are motivated by saving lives.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

12 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 96% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

This is the BeSt smelling perfume!

This is the BeSt smelling perfume. It’s hard to choose my favorite, but I love the sophisticated classic scent of 1928. 🖤 The customer service is excellent as well since I had trouble getting my discount code. They were so quick at getting it to me!

19 de abril de 2026
Avaliação não solicitada
logotipo da WellBefore

Resposta de WellBefore

Thank you so much for your appreciative words. It truly means the world to us that you love 1928 and appreciate its sophisticated, classic scent. Knowing it stands out for you makes us so happy.

We are also glad we could quickly sort out the discount code for you. Making sure you have a smooth and enjoyable experience is always our priority.

Thank you again for your support and for being part of our communi

Avaliado com 1 de um total de 5 estrelas

DeRoyal Abdominal Binder...pressing to change review via Umer

I initially provided a five-star rating on TrustPilot, detailing the reasons for my assessment. Subsequently, Umer contacted me, pressuring me to alter my rating. It appears there was an oversight regarding the distribution of two distinct review requests. As previously communicated regarding my purchasing intentions, I will not be making any future acquisitions.

8 de abril de 2026
Avaliação não solicitada
logotipo da WellBefore

Resposta de WellBefore

We’re very sorry to hear about your experience and any frustration this situation may have caused. That was never our intention, and we sincerely apologize for how the follow-up was perceived.

We always aim to support our customers and ensure their concerns are properly addressed, but we understand this interaction did not meet your expectations. Your feedback is taken very seriously and will be reviewed by our team.

We truly appreciate you taking the time to share your experience with us.

Avaliado com 5 de um total de 5 estrelas
logotipo da WellBefore

Resposta de WellBefore

Thank you so much for amazing review! We truly appreciate you taking the time to share your experience with us. It means a lot to hear that our team has been responsive and helpful—we always strive to provide the best possible support.

If you ever need anything in the future, please don’t hesitate to reach out. We’re always here for you!

Avaliado com 5 de um total de 5 estrelas

Received great service support

Received great service support while shopping and checking out

25 de março de 2026
logotipo da WellBefore

Resposta de WellBefore

Thank you so much for your kind words. We’re really happy to hear you had a great experience with our support team while shopping and checking out.

We truly appreciate you taking the time to share this with us.

If you ever need anything, we’re always here to help.

Avaliado com 5 de um total de 5 estrelas

Very helpful

Very helpful

8 de abril de 2026
Avaliação não solicitada
logotipo da WellBefore

Resposta de WellBefore

Thank you so much for your kind words! 💛

We’re thrilled to hear that we were able to provide such a wonderful experience. We’ll be sure to keep assisting you the same way.

We truly appreciate your support and are always here if you need anything.

Avaliado com 4 de um total de 5 estrelas

Sample pack variety is lacking

The mask sample packs would be way more useful if they had more types of masks per pack rather than a 2-3 mask types with a couple colors of each. Especially considering the sample packs are so frequently sold out. It is nice to be able to try a couple sizes per sample pack though.

30 de dezembro de 2025
logotipo da WellBefore

Resposta de WellBefore

Thank you for your thoughtful feedback and for your kind review — we really appreciate it! 💛

We understand your point about the sample pack variety, and that’s incredibly helpful insight. Expanding the range of mask types within each pack is a great suggestion, especially to make them more useful when they’re back in stock.

We’re glad to hear that the ability to try different sizes has still been helpful, and we’ll be sure to share your feedback with our team as we continue improving our sample packs.

Thanks again for taking the time to share your experience — it truly helps us do better!

Avaliado com 5 de um total de 5 estrelas

Fariha was wonderful

6 de abril de 2026
Avaliação não solicitada
logotipo da WellBefore

Resposta de WellBefore

Thank you so much for your kind words! 💛

We’re thrilled to hear that Fariha was able to provide such a wonderful experience. We’ll be sure to share your feedback with her — it will absolutely make her day!

We truly appreciate your support and are always here if you need anything 😊

Avaliado com 5 de um total de 5 estrelas

YES!

The masks are excellent quality, fit my small face, great value, and are comfortable. Everyone I've spoken with is absolutely lovely. As someone who has had cfs/me for 21 years, the KN95 3D Pros in small are my go to masks. I have a very small face, and I cannot wait until they come in more colors (hot pink. please hot pink, also light blue/mint)

6 de abril de 2026
Avaliação não solicitada
logotipo da WellBefore

Resposta de WellBefore

Thank you so much for your wonderful review! 💛

We’re absolutely thrilled to hear that the KN95 3D Pro masks have been such a great fit for you — especially knowing how important comfort and sizing are. It truly means a lot to us that they’ve become your go-to masks, and we’re so glad our team has made your experience a positive one as well.

We also love your color suggestions — hot pink, light blue, and mint sound amazing! We’ll be sure to share this feedback with our product team.

Thank you again for your support and for being part of our community — we’re always here for you!

Avaliado com 5 de um total de 5 estrelas

Excellent service recovery

Very responsive customer service. When a package got lost in transit, they worked to track it down and get a replacement sent.

5 de abril de 2026
logotipo da WellBefore

Resposta de WellBefore

We’re truly sorry to hear about your experience, and we completely understand how frustrating and disappointing this must be. Receiving a delivery confirmation without actually receiving the package, especially with tracking no longer updating, is certainly not the experience we want for our customers.

Please know that we have already escalated this issue with the shipping carrier to help locate your package as quickly as possible. While once an order leaves our facility it is in the carrier’s possession and outside of our direct control, we are doing everything we can on our end to investigate this thoroughly.

Our team is actively working on your case, and one of our Wellness Advisors will be reaching out to you shortly to make this right.

We truly appreciate your patience and the opportunity to resolve this for you.

Avaliado com 5 de um total de 5 estrelas

My experience with you guys is good and…

My experience with you guys is good and the people that are helping me with this order or really sweet and nice I talk to some nice people on the phone with you guys and they did very well and they talk very nicely and you guys are doing very well telling me when my order is going to be shipped thank you for all you guys are doing

6 de abril de 2026
Avaliação não solicitada
logotipo da WellBefore

Resposta de WellBefore

Thank you so much for your kind words—we truly appreciate you taking the time to share your experience!

We’re really glad to hear that our team was able to support you and keep you informed every step of the way. Providing clear communication and friendly service is very important to us, so it means a lot to know we’re getting it right.

If there’s ever anything else you need, please don’t hesitate to reach out—we’re always here to help.

Warm regards,

Avaliado com 5 de um total de 5 estrelas

My go to mask

My go to mask, great protection

25 de março de 2026
logotipo da WellBefore

Resposta de WellBefore

Thank you so much for the fiver star review! We’re honored to be your go-to mask vendor and are glad to hear you feel confident in the protection it provides. Your feedback means a lot to us!

Avaliado com 5 de um total de 5 estrelas

These are some quality masks

These are some quality masks! I got them quickly and I'm really satisfied with the seal, the fabric and the way it feels on my face

25 de março de 2026
logotipo da WellBefore

Resposta de WellBefore

Thank you so much for your wonderful review! We’re thrilled to hear that you’re happy with the quality, fit, and comfort of the masks, and that they arrived quickly. Providing reliable protection and a great wearing experience is very important to us, so your feedback truly means a lot. We appreciate your support!

Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service

1 de abril de 2026
Avaliação não solicitada
logotipo da WellBefore

Resposta de WellBefore

Thank you so much for your 5 star review! We’re really glad to hear you had a great experience with our customer service. It means a lot to us, and we’re always here if you need anything 😊

Avaliado com 5 de um total de 5 estrelas

Basit was professional

Basit was professional, courteous and very hrlpful

2 de abril de 2026
Avaliação não solicitada
logotipo da WellBefore

Resposta de WellBefore

Thank you so much for your kind words! We're delighted to hear that Basit was professional, courteous, and helpful throughout your experience. We truly appreciate your support and look forward to assisting you again 😊

Avaliado com 4 de um total de 5 estrelas

very satisfied with wellbefore products…

very satisfied with wellbefore products overall, somewhat less satisfied with them semi-frequently being out-of-stock of my preferred masks but I am almost always able to find suitable replacements

24 de março de 2026
logotipo da WellBefore

Resposta de WellBefore

Thank you so much for your continued support and for sharing your honest feedback!

We’re thrilled to hear you’re very satisfied with our products overall that truly means a lot to us. We also understand how frustrating it can be when your preferred masks are temporarily out of stock, and we appreciate your patience. We’re always working to improve inventory planning so your favorites are available more consistently.

In the meantime, we’re glad you’ve been able to find suitable replacements that work well for you. Thank you again for choosing us!

Avaliado com 5 de um total de 5 estrelas

Prompt shipping and good product

The shipping was very prompt. The masks were as good as other masks I use, but the online photos led me to believe they would have more room in front (they don’t) That said, I will buy them again.

24 de março de 2026
logotipo da WellBefore

Resposta de WellBefore

Thank you so much for your thoughtful review.

We’re really glad to hear that the shipping was prompt and that the masks met your expectations in terms of quality. We truly appreciate your honest feedback about the fit and front space that kind of insight helps us improve both our product descriptions and photos so they better reflect what customers can expect.

It means a lot to us that you’d still choose to purchase again. Thank you for your support!

Avaliado com 5 de um total de 5 estrelas

WellBefore has Great customer Support

WellBefore support provided the information that I needed within 24 hours. They do carry the type of KN95 mask that I need.

26 de fevereiro de 2026
Avaliação não solicitada
logotipo da WellBefore

Resposta de WellBefore

Thank you for your thoughtful review! We’re so glad to hear that our team was able to provide the information you needed in a timely manner and that you found the right KN95 masks for your needs. Delivering helpful and reliable support is very important to us, and your feedback truly means a lot. If you ever have any questions or need assistance in the future, we’re always here to help!

Avaliado com 5 de um total de 5 estrelas

Quick and Efficient

I was able to speak to a rep very quickly and they answered my questions right away.

31 de março de 2026
Avaliação não solicitada
logotipo da WellBefore

Resposta de WellBefore

Thank you so much for your kind words! We’re really glad to hear you were able to connect with our team quickly and get the help you needed right away. Providing fast and efficient support is something we truly strive for, so your feedback means a lot to us. If there’s ever anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help

Avaliado com 5 de um total de 5 estrelas

Great quality, comfortable masks

Excellent masks that are great quality & comfortable to wear for long periods of time. I use these when I'm in healthcare spaces, crowded public transport & air travel, and any other space where I want to feel protected. I did a bulk order & shared with my friend, which is a great way to continue to protect our community.

23 de janeiro de 2026
logotipo da WellBefore

Resposta de WellBefore

Thank you so much for your thoughtful review!

We’re really glad to hear that you find the masks both high-quality and comfortable for extended wear—that’s exactly what we strive for. It means a lot to know you trust them in healthcare settings, public transport, and travel where protection matters most.

We also love that you shared your bulk order with a friend—what a great way to support and protect your community. That truly reflects the impact we hope to make.

We appreciate your support and look forward to continuing to keep you covered!

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais