This company, in terms of business, doing horribly bad. with bad attitude and Horrible manners Im not surprised. You dont see smile on their faces. Upon returing the car I had rented, four people... Ver mais
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Veja o que dizem as avaliações
Westgate have been our IT supplier for a few years now, their customer serivce levels are superb. Anything you ask them or task them to do, they will 100% complete. If they are unsure of something the... Ver mais
A empresa respondeu
Henry has been helping me with a project that’s taking quite some time to complete but we are getting there, nothing seems to be too much trouble which is really good customer service. Have used Westg... Ver mais
A empresa respondeu
The work done if faultless but the after sales is terrible, as much as i paid the outstanding balance the same day the work was completed i have received emails and now a phone call asking for money.... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
At Westgate IT, we specialise in providing IT support to a diverse client portfolio that ranges from very small local businesses to large government agencies and blue chip companies. With the quality of service that we deliver, our team of qualified and experienced engineers are able to help clients plan IT strategies and offer managed and professional resources within Cloud Services and Cyber Security.
Informações de contato
12 Lower Bristol Road, BA2 3DZ, Bath, Reino Unido
- 0330 2020 369
- support@westgateit.com
- westgateit.com
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This company awful
This company, in terms of business, doing horribly bad. with bad attitude and
Horrible manners Im not surprised. You dont see smile on their faces. Upon returing the car I had rented, four people came to examine the car what they found was some clothes mark as I had just washed the car,a woman and a guy screaming at me, saying "I own this company", who wasn't happy with the car wash but in fact he was angry that I had returned the car after completing 12week contract. They had many other car parked there. Business seems very bad thats why he was taking on me.
In addition to their unfriendly, rudeness they are also dishonest. They had told me on the phone the minimum contract was 10weeks but when signing the contract they said you have to give tow weeks notice after 10weeks. They had also not mentioned they that would charge every ticket £12. They didn't give my deposit. Afew people here giving positive reviews will certainly regret when theu return the car, If the reviews are genuine. Horrible experience.
Great work bad after sales
The work done if faultless but the after sales is terrible, as much as i paid the outstanding balance the same day the work was completed i have received emails and now a phone call asking for money. I had pointed out to them previously i can see on my statement that they had been paid in full but this does not seem to stop them pestering me.
Teething Issues with our transfer
We are new clients to Westgate IT and in the early stages of transition from one IT firm to another, there was always going to be minor issues. Joseph & Mark dealt with these in a very professional and knowledgeable way and got us up and running smoothly again in half the time we were expected - Good Stuff ;)

Resposta da Westgate IT
Great bunch!
I have had nothing but positive experiences with Westgate IT. They're really efficient and patient, which is useful as I'm not very tech savvy! They're also really friendly, nothing is too much trouble. Would highly recommend.

Resposta da Westgate IT
Excellent customer service as always!
As always, Westgate IT were very efficient and helpful.

Resposta da Westgate IT
Excellent service and fast
My computer died suddenly and without warning. I phoned Westgate and they took the laptop in and confirmed its demise and recommended a couple of replacements for me. I chose the one I thought would be best, and Westgate ordered it for me. Within just a day or so Sean had set it up for me so that it was a replica of my old laptop, with the familiar apps and screensaver I was used to. Sean was also on hand to support a couple of queries I had after I started using it. Altogether Westgate gave a great service and I thoroughly recommend them.

Resposta da Westgate IT
Excellent Service & Always Very Helpful
Westgate IT are great to work with , Always fast response when I raise a issue & always resolve 1st time. They are great to talk to over the phone always very friendly & I would 100% recommend .

Resposta da Westgate IT
Not only managed to support and fix…
Not only managed to support and fix orignal issue,
was able to sort and fix more as issues were found
great experience
would recommend

Resposta da Westgate IT
Quick and efficient service from Matt
Quick and efficient service from Matt. Couldn't fix my issue straight away but kept me updated in a timely manner until a fix was available.

Resposta da Westgate IT
Computer issue working remotely…
I had an issue with working remotely and Matt at Westgate was absolutely excellent and resolved the situation with half an hour.

Resposta da Westgate IT
Quick, efficient and effective support
My technical enquiry was responded to promptly and dealt with immediately and effectively.

Resposta da Westgate IT
my problem i had was fixed in a few…
my problem i had was fixed in a few minutes and the staff are friendly and happy to help

Resposta da Westgate IT
Knowledgeable and efficient support desk
The support desk staff were knowledgeable and dealt with a complex issue very efficiently.

Resposta da Westgate IT
Had a technical problem with my IT…
Had a technical problem with my IT system and phoned westgate. Issue was resolved quickly! member of staff I spoke to was professional and extremely good with revolving my issue!
Thank you Westgate!

Resposta da Westgate IT
Urgent Help Needed to meet Court Deadline
Background: My desktop PC hard drive totally gave up working last night. Westgate IT were ready to help at 8am this morning and had a replacement PC up and running for me within 1 hour - BRILLIANT Service!
"Thank you very much for helping me so quickly this morning and taking the stress away.
I met my deadline, for the child, with an hour to spare - so couldn't be happier (as to fail a child would be awful).
The desktop is working brilliantly now and thank you very much for the extremely useful advice on how to manage/set-up my mailbox more efficiently.
Nigel - Thanks for sorting this out so quickly and Ash was brilliant and is a credit to Westgate IT.

Resposta da Westgate IT
Westgate support my companies IT…
Westgate support my companies IT equipment. If ever I have an issue I just send Westgate an email and someone contacts me back and fixes the problem. Simple and works well!

Resposta da Westgate IT
Westgate - a great choice for IT support
I have worked with Westgate IT for a number of years now and would recommend them to anyone. They have a good team of engineers and an excellent team of account managers who ensure we get the service we desire. From minor laptop or system glitches to planning and implementing larger projects such as server replacement and program migrations I always find them to get the job done with minimum impact to our work. For our IT support, it is about getting the right help at the right time and I would say 98% of the time we do - with anything there has to be a little room for improvement! If you are looking for IT support, Westgate IT would be a great choice.

Resposta da Westgate IT
Excellent IT Support
Westgate IT have provided us with excellent service over the last few years. Their response has always been knowledgable and quick, which has enabled us to maintain our core business focus.

Resposta da Westgate IT
Tim has been so helpful and supportive…
Tim has been so helpful and supportive with my issue. He quickly and kindly assisted and fixed everything while I was on the call with him. Amazing service from Tim and highly appreciated.

Resposta da Westgate IT
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