Great experience dealing with W1 Bathrooms. Everyone was friendly and helpful, but importantly they were also the cheapest. Everyone went to a lot of trouble to get my items delivered quickly to site... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Very quick delivery, quality product and helpful customer service. We will use WOB again, thank you :)
A empresa respondeu
The Hansgrohe logis bathroom type hooks look just as shown on West One Bathrooms website. Perfect size arrived in perfect condition. Very good quality item & great value sale item. We bought 5. West O... Ver mais
A empresa respondeu
Likes: Well informed staff and easy to use website. Dislikes: I was informed that delivery would be 3-5 working days. When nothing had arrived after 2 weeks I had to chase the company (WOB). They had... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
As the sister company of the illustrious and innovative West One Bathrooms, which for over 40 years has been a leader in luxury bathroom design and supply, West One Bathrooms Online offers a curated collection of products along with a high quality of service and guidance.
Informações de contato
Unit D Davis Road Industrial Park, Reino Unido
- 0330 058 6479
- sales@wob-online.com
- westonebathroomsonline.com
4,3
Excelente
140 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great customer service
Great customer service, from beginning to end. Easy to reach, helpful. Good products and good prices. Will return.
3 de maio de 2024
Resposta da West One Bathrooms Online
Hi Itziar,
Thank you so much for taking the time to leave your feedback, we hope to see you again soon!
Kindest,
West One Bathrooms Customer Care
Resposta da West One Bathrooms Online
Dear Keith,
Thank you for taking the time to leave a review!
Kindest,
West One Bathrooms Customer Care
Resposta da West One Bathrooms Online
Dear Mrs McCormick,
Thank you for taking the time to leave your feedback for your recent purchase, we really appreciate it!
Kindest,
West One Bathrooms
Great service from ordering to the…
Great service from ordering to the delivery, super helpful all the way!
12 de março de 2024
Resposta da West One Bathrooms Online
Dear Marco, Thank you so much for taking the time to leave a review, we really appreciate your feedback!
Kindest,
West One Bathrooms
Thank you very much indeed to John for…
Thank you very much indeed to John for all his help with our recent order. He really went out of his way to help get the part available as soon as possible.
28 de fevereiro de 2024
Avaliação não solicitada
Resposta da West One Bathrooms Online
Dear Keith,
Thank you so much for leaving a review for John, we are so delighted to read your feedback!
Kindest,
West One Bathrooms
Good communication with customer…
Good communication with customer services. Also good delivery as well. help me to put goods in the garage.
Thank you for good service.
Pratima
9 de fevereiro de 2024
Resposta da West One Bathrooms Online
Dear Pratima,
Thank you very much for taking the time to leave a 5* Review, we are so delighted to hear of your experience with both our customer service and delivery team!
Kindest,
West One Bathrooms
Resposta da West One Bathrooms Online
Dear Amanda,
Thank you so much for taking the time to leave a 5* Review, we really appreciate your feedback.
Kindest,
West One Bathrooms
Quick delivery and excellent service
6 de fevereiro de 2024
Resposta da West One Bathrooms Online
Dear Victoria,
Thank you very much for leaving a review, we really appreciate your feedback!
Kindest,
West One Bathrooms
Delighted with the products and…
Delighted with the products and service. Thankyou!
5 de fevereiro de 2024
Resposta da West One Bathrooms Online
Dear Alison,
Thank you so much for leaving a 5* Review, your feedback is really appreciated!
Kindest,
West One Bathrooms
Excellent Service
Ordered online Monday and received it on Wednesday just when I was expecting a notice of despatch. The showed the holders in stock and unlike competitors that say they have stock then order from the wholesaler but have taken your money. So this is how it should be from a reputable retailer. The price was good too - so bought two. My first time but shall revert again. Highly recommend.
17 de janeiro de 2024
Resposta da West One Bathrooms Online
Good afternoon,
Thank you so much for taking the time to leave us a 5* review!
We really do appreciate your feedback, and we are very pleased to hear that you are happy with the service and delivery we provide. We hope to serve you again!
Best wishes,
West One Bathrooms
Resposta da West One Bathrooms Online
Good afternoon,
Thank you so much for your feedback on the products purchased, I hope they make a great addition to your bathroom.
Kindest,
West One Bathrooms
small order
small order
but very efficient quick delivery. as a bathroom fitter i want it when i want it and they delivered excellent
5 de dezembro de 2023
Resposta da West One Bathrooms Online
Hi Jez,
Thank you for the great review. We're delighted to hear of the service you experienced and were pleased with our delivery service! We hope to serve you again.
Thanks and best wishes,
West One Bathrooms
Great customer service
5 de dezembro de 2023
Resposta da West One Bathrooms Online
Hi Jack,
Thank you for taking the time to leave us a 5% Review! We really do appreciate your feedback.
Best wishes,
West One Bathrooms
Honesty when telling me the delivery…
Honesty when telling me the delivery after checking with hansgrohe
5 de dezembro de 2023
Resposta da West One Bathrooms Online
Hi Gary,
Thank you so much for taking the time to leave us a 5* review! We really do appreciate your feedback, and are pleased to hear you're happy with the service we provided.
Best wishes,
West One Bathrooms
Customer service was above and beyond
Customer service was above and beyond! Our product was delayed and they called me every day to update me and keep me in the loop, was super impressed by the level of care and communication.
17 de novembro de 2023
Resposta da West One Bathrooms Online
Hi Susie,
Thank you for the great review. We're delighted to hear of the service you experienced and that you were kept updated with the status of your order. We hope to serve you again.
Thanks and best wishes,
West One Bathrooms
John Hunt was most helpful ordering the…
John Hunt was most helpful ordering the spare parts for my shower mixer and kept me updated through the process.
6 de novembro de 2023
Resposta da West One Bathrooms Online
Thank you so much for taking the time to leave a review, we are delighted to hear you are happy with your experience in purchasing your spare items.
Kindest,
West One Bathrooms
I had to lift the bath off the van…
I had to lift the bath off the van myself as they did not send someone to lift it into the property. Terrible experience for a premium priced item.
30 de outubro de 2023
Resposta da West One Bathrooms Online
Hello, We are sorry you are disappointed with our delivery service, however we only offer a tailboard delivery. This is as per our Terms & Conditions and on our FAQ's section, we clearly state it is Tailboard/Kerbside. We can only apologise if this wasn't made clear to you.
Kindest,
West One Bathrooms
Excellent all round customer service
6 de novembro de 2023
I was extremely happy with the service…
I was extremely happy with the service I received. I was able to email and call someone about elements of my order and the order arrived punctually. I needed to return an item that wasn’t compatible with my bathroom plumbing and they went over and above to try and find a speedy resolution including offering to call and discuss with my plumber and helping me find alternatives. Something that not many similar retailers would have done.
1 de novembro de 2023
Avaliação não solicitada
Resposta da West One Bathrooms Online
Thank you so much for taking the time to leave your kind feedback, we are pleased we were able to help you find a solution!
Kindest,
West One Bathrooms
Excellent service and products
We fully replaced a bathroom with West One products. Aaron was very helpful in choosing the items for the bathroom and throughout the process up to delivery. We were very pleased with everything that arrived, as well as the end result.
6 de novembro de 2023
Resposta da West One Bathrooms Online
Thank you very much for leaving your kind feedback - we are delighted to hear you are pleased with your new bathroom!
Kindest,
West One Bathrooms
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.