West One Bathrooms Online Avaliações 

Quick delivery, fabulous product !

Customer service team kept me informed during the process. A teally nice quality tap. Can’t wait for it to be fitted

We ordered a BC cloakroom basin & stand and a set of BC taps to go with it. They were on sale so we ordered and paid for them. Our order was accepted and payment taken only for me to receive a phone call about 2 hours later with someone telling me that they had been mispriced on the website and we could not purchase them at that sale price because the actual price was approx £400 more.
I then told the salesperson to cancel my order and refund my Credit Card. I was told that in order for them to refund my credit card I had to reply to the cancellation e-mail which I'm still waiting for.
Very disappointing.

A great communication both over the phone and by emails. Very helpful. Of course, they deliver a great product for us!

Found a few items in the clearance section and am delighted with them. Andy was so helpful and we felt we could really trust him, so we ended up buying several other items too. I was overwhelmed by how complicated it was buying for a few bathrooms at once and Andy was so informative and patient even although some items were on sale - it made no difference to the time taken to make sure we got the right things. I have no hesitation in recommending west one bathrooms.

Hi, i made an order late last week and already delivered without any hassles. Will be back again soon.

Great selection - and prompt efficient delivery

Someone answered the phone and was very helpful, organising timely dispatch after giving us concise product advice.

I bought a TOTO RW Washlet toilet and the wall mount cistern for it from West One Bathrooms online. Before I did, I called to confirm if I would receive it before the install date that I had schedule. They assured me I would receive it before then, so I went ahead and purchased it. The price was competitive and the checkout process was simple.

On the day of delivery, they accidentally delivered to my billing address which is currently different than the delivery address. Apparently, they are trying out a new system and it made a mistake. I couldn't afford to have it redelivered at another time due to a tight installation schedule for the toilet so called them. They quickly realized their mistake and were able to get it delivered to the proper location on the same day.

The delivery driver helped me bring the Toilet and parts up to my flat which was not on the ground floor. He was friendly and very helpful.

I recommend West One Bathrooms Online for competitive prices, good service, and the ability to quickly resolve mistakes.

Lovely customer service. Friendly and informative. Would use again without hesitation.

Nice pleasant lady to talk to and called back with the info needed I placed the order just waiting on delivery...

Good communication. They ensured their own driver delivered our mirror so that we were assured of damage free delivery

Ordered online after a visit to the Tunbridge Wells showroom and several helpful conversations over the phone. They gave me design advice and helped me choose pieces based on availability and price. Customer service is superb. I would highly recommend.

Contacted the company and was required to order online. Made the order but a slight delay, rang customer services and quality Robe hooks were delivered the next day. Super service.
Thank you

Very efficient throughout in terms of availability of supplies, ordering and delivery.

After another well known retailer let me down with my new sink and tap, I contacted West One Bathrooms Online to see if they could help.
They were excellent - very helpful and friendly and managed to source the sink and recommended a better tap. They took time to have my items personally delivered by a member of the team to ensure I had it for the contractor. How is that for service? AMAZING. Thanks everyone for going out of the way to assist. It was really appreciated.

Good and speedy advice from online support with telephone follow up re supply times. V helpful and easy order process