Fahim & Prem from WeVee helped me along the way with my company's car lease. They have been really helpful explaining the process and guiding me through every step, giving that extra special touch tha... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
William Hann was excellent and tactfully chased my enquiry which was several months previous, and listened to my needs. He was knowledgeable on the product options (some of which was only just release... Ver mais
A empresa respondeu
Great services since day one, thanks a lot Fahim Chowdhury for your dedication and patience dealing with such needy customer(s) and still following after delivery, happy to give really positive fee... Ver mais
Started well - everything great getting the initial deal sorted. Then a big problem as we did the paperwork but WeVee didn't actually order the car. So we went back to square one after a lot of chas... Ver mais
Detalhes da empresa
Escrito pela empresa
Our EcoMute electric car salary sacrifice scheme, offers a brilliantly smart way for employees to save on their next electric vehicle. Our innovative approach is not just about making electric cars more accessible for employees; it's about supporting employers in their journey towards corporate decarbonisation, specifically targeting Scope 3 GHG emissions. We understand the importance of climate action and the role that reducing emissions from travel can play in this. By choosing our salary sacrifice scheme, employees can enjoy significant savings on the cost of an electric vehicle, including benefits such as reduced income tax and National Insurance contributions. It's a win-win: staff get to drive away in their dream electric car for less, and businesses can take a giant leap forward in their sustainability goals. Our commitment goes beyond just offering savings. We're dedicated to providing exceptional support throughout the entire process, from choosing the right electric vehicle to seamless delivery and aftercare. By partnering with us, you're not just making a smart financial decision; you're joining a movement towards a cleaner, greener future. Join us in driving change, one commute at a time.
Informações de contato
One Lyric Square, W6 0NB, London, Reino Unido
- 020 8012 8190
- hello@WeVee.uk
- wevee.uk
4,4
Excelente
566 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Fantastic team! myFirst Electric!
Fantastic team! My first electric car, and the WeVee Team assisted me in selecting the best option available on the road, as well as explaining how salary sacrifice works. Thank you very much.
If you're looking for your next EV, I'd recommend them!
10 de fevereiro de 2023
Avaliação não solicitada
Resposta da WeVee
Dear Madhur,
Thank you for your 5-star review! We're thrilled that you're enjoying your new MG ZS EV and that our team was able to assist you in selecting the best option for your needs.
We're delighted to hear that you found our explanation of salary sacrifice to be helpful. As we like to say at WeVee, why just sacrifice your salary when you can sacrifice your CO2 emissions too?
We hope that your new electric car brings you many happy miles of emission-free driving. And if you ever need any further assistance, don't hesitate to get in touch.
Thanks again for choosing WeVee, and for being such a fantastic customer.
Best regards,
Stone and the WeVee Team ⚡
WeVee Car
Kept up to date from order to delivery. Car delivered on the date as promised, spec as ordered and car delivered in perfect condition
28 de dezembro de 2022
Resposta da WeVee
Well MK, it sounds like WeVee pulled off the ultimate hat-trick - on time, on spec, and in pristine condition. With two brand new electric vehicles in your possession, you'll be the talk of the town! Just make sure you don't get too carried away with all that horsepower, or you might end up in a bit of a charged situation. Happy driving.
Best regards,
The WeVee Team ⚡
Fast n easy EV leasing process with WeVee
It was my first time leasing a car under salary sacrifice scheme. However, WeVee Account Manager, Kam Kalaar, was by my side throughout the process. From the time i decided to take the plunge in EV with my company salary sacrifice scheme to the point of getting the car, Kam took care of all the details and requirements.
It was a very straightforward process with WeVee, and i'd highly recommend them.
19 de dezembro de 2022
Resposta da WeVee
Well done, Bhargav! You've successfully joined the ranks of the "EVangelists" with your new Tesla Model Y. And we're glad that Kam was able to guide you through the salary sacrifice scheme like a true "EV-angelist" himself!
With WeVee, you don't just get a car, you get a whole new lifestyle. You can now enjoy the perks of being an eco-friendly car owner, including silent rides, zero emissions, and the ability to annoy petrolheads with your instant torque! And let's not forget the joy of never having to visit a petrol station again - that's one less thing to worry about on your daily commute!
So congratulations, Bhargav, and welcome to the EV revolution! We hope you enjoy your new ride and look forward to hearing about your adventures on the road. Remember to spread the word and convert your friends and family to the "EVangelist" way of life!
Best regards,
The WeVee team ⚡
Rapid car delivery
Great team ! Car was delivered in great time.
17 de janeiro de 2023
Avaliação não solicitada
Resposta da WeVee
Dear AB T,
We're thrilled to hear that you're enjoying your new electric car! We like to think of ourselves as the Lewis Hamilton of car delivery - speedy and efficient! We hope you'll be zooming around town in style and showing off your new wheels to all your friends. Just remember to keep your hands on the wheel and your eyes on the road - we don't want you getting any speeding tickets!
Cheers,
The WeVee Team ⚡
Great company with focus on customer…
Great company with focus on customer satisfaction and responsiveness.
10 de janeiro de 2023
Avaliação não solicitada
Resposta da WeVee
Dear Navdeep,
We're thrilled to hear that you're loving your new electric car, and we're even more delighted that you've had such a positive experience with our salary sacrifice programme. As they say, "happy customers, happy company!"
We take great pride in providing excellent customer service and ensuring that our clients are satisfied with their experience. We're always striving to be as responsive as possible, so that our customers can get back to the important things in life - like binge-watching Netflix and debating which biscuit is the superior dunking companion.
Thanks for taking the time to share your feedback. If you ever need anything, don't hesitate to get in touch. We'll be here, ready to assist you faster than you can say "cheeky Nando's."
Best regards,
The WeVee Team ⚡
Great communication
Wevee ensured I was up to date with my car delivery and insurance process all the way. They were a 3rd party, but I feel like they were the real party! Thank you for the great customer service.
4 de janeiro de 2023
Resposta da WeVee
Dear Julia,
We're chuffed to bits that you had a smashing experience with WeVee! We always aim to be the life and soul of the EV party, even if we are technically the third wheel. We're thrilled to hear that our communication was spot on and that you felt like the VIP guest at your own EV delivery shindig.
Thank you for the kind words and for choosing WeVee as your wingman on this electrifying journey!
Best regards,
The WeVee Team ⚡
Easy to deal with, but room for improvement
WeVee were really easy to deal with and I would highly recommend them. They lack some of the polish of Octopus in their materials and business approach but they get the job done and are reasonably priced. The only thing missing, that would have made this a 5* experience would have been:
1) A Super clear, one page infographic about what I am paying personally, what the business is paying and therefore what the net savings are to the business compared to payroll/NI deductions. This is a no brainer way to make sales some somebody should really nail this in the WeVee marketing department (Octopus do this....)
2) More support for at home charger installation. I have basically been abandoned in this regard and made to fend for myself.
22 de dezembro de 2022
Resposta da WeVee
Dear Lloyd,
Thank you for your feedback and congratulations on your new Tesla Model Y! We are thrilled that you found our service easy to deal with and reasonably priced. We appreciate your suggestions for improvement and we promise to take them on board.
Regarding your first point, we agree that a clear infographic would be a great addition to our materials. We will definitely look into this, but for now, we can tell you that the net savings to the business compared to payroll/NI deductions are significant, and you should be proud of your choice to go electric!
As for your second point, we apologise if you felt abandoned in your at-home charger installation. We want you to know that we are always here to support you, and we are just a phone call away. We may not be able to physically install your charger, but we can certainly provide guidance and recommendations.
In the meantime, we hope you enjoy your new Tesla and don't forget to give us a shout if you need anything else. WeVee is always here to help, just like the Beatles song says: "We can work it out!"
Best regards,
The WeVee Team ⚡
Excellent Service
The delivery of my Tesla was excellent, regular communication from WeVee via text, email and follow up phone call to ensure delivery date and time was convenient. The delivery driver communicated with me throughout the morning to keep me updated, all staff very friendly and polite.
12 de dezembro de 2022
Resposta da WeVee
Dear Clare,
Thank you so much for your glowing 5-star review of WeVee! We're delighted to hear that our service was excellent, and that you received regular communication from us via text, email, and follow-up phone call. It's always great to know that our customers are happy with our friendly and polite staff members.
We're thrilled that you're now the proud driver of a brand new Tesla Model Y electric car, and we hope you're enjoying zipping around town in your new ride! Just be careful not to get too carried away with all that electric power, or you might find yourself in hot water with the local constabulary!
Thanks again for your kind words, and we look forward to serving you again in the future.
Best wishes,
The WeVee Team ⚡
Very good customer afterservice
7 de dezembro de 2022
Good customer service
Good customer service, always providing an update on the build date even if there wasn't much that changed from the previous one. The courtesy call to see how the delivery went was a nice touch. Competitive monthly payments too.
2 de dezembro de 2022
Avaliação não solicitada
Highly recommended, super smooth process, and great communications
Great communication, always very engaging and friendly staff. Super straightforward process from finding the best financial package, being kept-up-to-date on the forever moving delivery date from Tesla, (no fault of WeVee), to post-delivery help getting documents for the congestion/ULED registration with TFL.
Also questions on how to get insurance, as the car license plate doesn't actually get registered until very close to the pick-up day, was all reassuringly answered quickly.
Pick-up was flawless as well, made aware that I had to watch the introduction videos, as it's self service, no fuss delivery from Tesla, similar to picking up a car rental. Map of the location and best way to get to the assigned deployment centre was also sent to me, which was very useful.
Great price and I've compared them all, would definitely and have already recommended.
Will always lease from now on, I've just sold my car and pocketed the residual value/cash.
Final confusing note regarding EV with TFL. ULED zone no need to register, the cameras automatically dismiss EV cars. However for the Congestion Charge, it's £10 registration per year and you need to upload proof the car is EV that can be provided by WeVee (I got this within minutes of asking). TFL don't make it easy with the bureaucracy, it took a couple of days to be accepted by TFL, so beware of driving into the Congestion Zone.
23 de novembro de 2022
Avaliação não solicitada
Excellent Customer Service
Great company, good attention to detail, very responsive to queries and actually proactive in terms of keeping me updated throughout the process.
24 de novembro de 2022
Avaliação não solicitada
A long wait but worth it
A long wait, but that's the nature of the car industry at the moment and no reflection on them. They responded to all queries promptly and we're very helpful.
9 de novembro de 2022
All very easy
All very easy. Prompt responses to queries along the way. Very pleased with my car
9 de novembro de 2022
Avaliação não solicitada
Was wrong told I would get a pre-config…
I was promised by WeVee salesman that he could get me a preconfigured car available in a few months time. Turned out this pre-configured car was no longer available and he instead he just made an order for the exact same car with a 8 month lead time. I didn’t get to chose colour or packs etc, since the whole offer was based on a pre config. I wasn’t actually told any of this and instead only found out when the car manufacturer reached out with estimated delivery time.
I tried to have this addressed but responses to mails were few and far between, often with the salesman saying “he decided to have a long weekend” or “decided to have extra holidays” with no one else picking up mails. In short, he couldn’t care less as the sale was in.
As a business customer with a large fleet, I will not expect to re-use WeVee.
4 de abril de 2022
Avaliação não solicitada
Resposta da WeVee
Dear Jon,
We’re sorry to hear that your WeVee experience didn’t meet your expectations. We understand that you were promised a pre-configured car, but it turned out to be a bit of a car crash. We hope you can forgive us for this oversight and understand that mistakes can happen, even to the best of us.
As for the communication issue, we assure you that we take your concerns seriously. Our salesman may have been having a bit of a long weekend, but we’ll make sure he’s back in gear and ready to respond to your emails in a timely manner.
We’d hate to see you drive away from WeVee for good. We know that you’re a savvy business customer with a large fleet, and we’d love the opportunity to show you that we can still be a great fit for your company’s needs.
Yours Sincerely,
The WeVee team ⚡
I had a problem with my car where I needed assistance to arrange the work to be carried out
I had a problem with my car where I cracked my windscreen and had a broken light. I sent lots of emails and found it impossible to get a response. when I did finally get through I didnt think I got the help and kept being pushed in the direction of the car compnay that were saying that it wasnt them that sort it and it was the lease compnay I need to speak with. This went on for Months. I really needed someone that actually wanted to help and wasnt just passing me on to someone else to sort the issue. I found it very frustrating and actually emailed saying I wished to give notice on my car. My sales director had to get in contact and threaten to pull the whole company contract due to the lack of service. Everyone we had originally dealt with had left WeeVee and it didnt seem like anyone else had picked up the service with the company so it was difficult to get a decent response.
6 de julho de 2022
Resposta da WeVee
Dear Darren,
We are sorry to hear that you had a bumpy ride with your Tesla Model 3, and we appreciate you taking the time to share your feedback with us. We're glad you found a solution and got back on the road.
As you noted, sometimes things can crack and break, and when they do, it can be a real pane in the glass! We understand that waiting for a response can feel like being stuck in traffic on the M25, but we assure you that we always strive to provide our customers with the best service possible. However, it sounds like we fell short in this instance, and for that, we apologise.
We're delighted to hear that your sales director was able to step in and get things sorted for you. We value your custom and look forward to serving you again in the future.
Best regards,
The WeVee team ⚡
Great experience
Great experience, very good communication. Car took a while to arrive but that was nothing to do with WeVee, the global chip shortage was the culprit causing manufacturing delays. Will definatley use WeVee again to source my next EV.
28 de fevereiro de 2022
Avaliação não solicitada
Great company to deal with and would…
Great company to deal with and would use again
1 de agosto de 2022
Easy experience!
Clear communication, simple process and absolutely no snags on the way. Best price I could find too, would definitely recommend.
17 de janeiro de 2022
Avaliação não solicitada
We have found this a good experience
We have found this a good experience. We found Wevee open to discussing options and clear in their communication with us.
And the new car's good
19 de julho de 2022
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.