WeVee Avaliações 

566
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Fahim & Prem from WeVee helped me along the way with my company's car lease. They have been really helpful explaining the process and guiding me through every step, giving that extra special touch tha... Ver mais

Avaliado com 5 de um total de 5 estrelas

William Hann was excellent and tactfully chased my enquiry which was several months previous, and listened to my needs. He was knowledgeable on the product options (some of which was only just release... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great services since day one, thanks a lot Fahim Chowdhury for your dedication and patience dealing with such needy customer(s) and still following after delivery, happy to give really positive fee... Ver mais

Avaliado com 3 de um total de 5 estrelas

Started well - everything great getting the initial deal sorted. Then a big problem as we did the paperwork but WeVee didn't actually order the car. So we went back to square one after a lot of chas... Ver mais

Detalhes da empresa

  1. Serviço de Locação

Escrito pela empresa

Our EcoMute electric car salary sacrifice scheme, offers a brilliantly smart way for employees to save on their next electric vehicle. Our innovative approach is not just about making electric cars more accessible for employees; it's about supporting employers in their journey towards corporate decarbonisation, specifically targeting Scope 3 GHG emissions. We understand the importance of climate action and the role that reducing emissions from travel can play in this. By choosing our salary sacrifice scheme, employees can enjoy significant savings on the cost of an electric vehicle, including benefits such as reduced income tax and National Insurance contributions. It's a win-win: staff get to drive away in their dream electric car for less, and businesses can take a giant leap forward in their sustainability goals. Our commitment goes beyond just offering savings. We're dedicated to providing exceptional support throughout the entire process, from choosing the right electric vehicle to seamless delivery and aftercare. By partnering with us, you're not just making a smart financial decision; you're joining a movement towards a cleaner, greener future. Join us in driving change, one commute at a time.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

566 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

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4,4

Todas as avaliações

(566)

1 avaliação nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Phenomenally easy to work with

Phenomenally easy to work with - a smooth, easy process which gave me a shiny new car in the middle of a global supply and chip shortage. Pete was exceptionally helpful and proactive - would recommend to anyone

29 de novembro de 2021
Avaliado com 1 de um total de 5 estrelas

Car delayed just after cooling off period

I approached WeVee wanting to try out an EV for the first time on Lease before purchasing one in a year or two.

I explained that because of the incoming ULEZ in London, time was critical and so was directed by the sales person to a car that was "in stock" an so could be delivered quickly.

Besides a misgendering of my partner a few times, things went smoothly from that point, through finance approval and document signing. And then silence. Until just after the two week cooling off period had expired, at which point my emails were finally returned to say there was a delay in the delivery of the car.

This isn't a complaint about how long it takes to get a new car, because we all know in the pandemic that there's a lead time on new cars. It's the fact that I was steered towards a particular model - and even colour - because the salesperson knew I wanted the car quickly and then that my emails asking if there was an update were ignored until just after the cooling off period for the contract, at which point I could not legally back out of the agreement.

I'd have been fine with there being a slight delay if such underhand tactics hadn't been used to keep me in the contract.

24 de novembro de 2021
Avaliação não solicitada
logotipo da WeVee

Resposta da WeVee

Dear Dan,

We're sorry to hear that you weren't happy with your experience with WeVee. It sounds like you were looking for a shock to your system with your first EV experience, but we're sorry that we left you feeling short-circuited.

We know that time is of the essence, especially when it comes to avoiding the ULEZ in London, but unfortunately, we can't control all the electrons in the universe. Sometimes things just don't go according to plan, and for that, we apologise.

As for the misgendering, we hope you can forgive us. We're always charged up and ready to serve all our customers, regardless of their gender or orientation. We'll make sure our team plugs in to this issue and makes the necessary changes.

We appreciate your patience and understanding during these unprecedented times. We're doing our best to stay current and keep the sparks flying, but sometimes the currents can get a bit unpredictable. We hope that despite the delays, you'll still be electrified by your new Vauxhall Mokka-e and all the savings it will bring you.

Thanks for charging with WeVee!

Best regards,

The WeVee team ⚡

Avaliado com 1 de um total de 5 estrelas

Avoid avoid avoid

Agreed on a quote, signed documents and waited for three months for car to turn up. Never did. WeVee stopped taking my calls. Nothing. Bunch of fake reviews on trustpilot I suspect as can see others having exact same experience

6 de novembro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Professional and great service

Despite a few system issues the process was extremely easy and importantly I felt looked after and listened to. Both John and Jack made time to talk to me and understand my requirements. Highly recommend their services.

21 de outubro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Ingenuine and Salesy. Increased Price on me 3 times.

I first spoke with these people a year ago, staff used to be extremely courteous.

It seems they have changed staff since then as all the staff members I have dealt with in the last weeks have been lying and fake sales representatives.

They increased the price on me 3 times and its clear that they are very in-genuine when I speak with them. No interest in proper customer service

I guess I will hold off on going Electric. It is not as good for the environment as it is being drummed up to be anyways...

2 de outubro de 2021
Avaliado com 5 de um total de 5 estrelas

Would recommend without hesitation - this company ROCKS

From the initial "I'm thinking of getting an EV", all the way to the ID.4 turning up on my drive, these people were great.
They made the entire process so easy - even down to explaining all of the options and deals that were on offer (Dan, you're a star).

Totally professional, honest, helpful, trustworthy and reliable - THANK YOU SO MUCH!

1 de julho de 2021
Avaliado com 5 de um total de 5 estrelas

Superb

I have been buying company cars for years. Its a pain. Pete at WeVee has made the process easy, simple and frankly a bit of a laugh.

everything about using this guy at this company has been totally slick, professional and helpful.

If you are wondering if you should use them then just do it!

25 de junho de 2021
Avaliado com 1 de um total de 5 estrelas

Disappointing

Poor service throughout. It just feels like the departments don’t communicate with each other. No updates once I agreed to place the order. And this was after all the back and forth because they couldn’t get the pricing right.

28 de maio de 2021
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Started well, got worse, but recovered well.

Started well - everything great getting the initial deal sorted. Then a big problem as we did the paperwork but WeVee didn't actually order the car. So we went back to square one after a lot of chasing around trying to find out what was happening several months on. After that Ivan and the delivery team kept their promise to be right on the case in keeping us informed. Shame there was no apology for such a big error from the management or any offer of compensation. Just taken delivery 7 months on from initial order.

28 de maio de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Electric Car Lease

I just leased an electric car through WeVee and although there were a few problems along the way, due mainly to problems with timing because of the current restrictions, they were all dealt with very quickly and efficiently. The team were always there to help at every step of the way.

26 de maio de 2021
Avaliado com 5 de um total de 5 estrelas

Wevee Purchase Process

The whole process with Wevee was very straightforward from choosing the vehicle, receiving the correct advice from the sales team on vehicle type and preferred payment scheme through to the efficient delivery of the new car on the exact date projected by the team. In short, very happy.

24 de maio de 2021
Avaliado com 5 de um total de 5 estrelas

This is the second vehicle WeVee have…

This is the second vehicle WeVee have sourced for me this year. Both transactions seemless from start to finish. Darius provided honest, friendly, professional advice from the start with no excessive sales pitch. Would highly recommend both him and the team if your looking for an electric vehicle.

24 de maio de 2021
Avaliado com 5 de um total de 5 estrelas

Very knowledgeable in there market…

Very knowledgeable in there market place, excellent service, I would recommend this company to friends

18 de maio de 2021
logotipo da WeVee

Resposta da WeVee

J Routledge - we give you full permission to go around singing the name WeVee in the rain and twirling around lampposts like Gene Kelly. Although with this 5* review and your kind words on our market knowledge and excellent service perhaps we should be doing the singing and dancing? We do get very ecstatic when we know we're spreading the EV lurvvv… embarrassingly so honestly...

Either way thank you!

Big J Routledge love,
Team WeVee

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, very responsive and professional follow-up.

14 de maio de 2021
logotipo da WeVee

Resposta da WeVee

Bryan K, you've made our day,
by sending this 5* review our way,
professional what can we say,
we know people need great service today,
so that's the reason they call WeVee…hey!?

Yep we kinda lost it at the end but we haven't lost the ability to say a big ol' warm thank you! And to wish you on your way (we got it back there you see?)

Big Bryan K love,
Team WeVee

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