Where Saints Go Avaliações 1.779

Beautiful chairs that were very affordable. Excellent customer service and will definitely be buying again from here.

Brilliant quality and delivered quickly and in great packaging! Couldn’t recommend them more, people think my chair is real the wuality is so good!

Fantastic choice of quick delivery options.
Delivered on time,
Great quality product,
Lots of great choice on the website.
Very nice furniture!

I am a little conflicted at writing this review.
We spent several months searching for the right stools for our new kitchen island, and landed on the Mid-Century Scandi Bar Stool - Weathered Grey Elm Frame - Grey Seat - 66cm. It was a big expense for us, but we had saved up for doing our kitchen in our first home and wanted something we loved as they will be used often. Now I know you can buy this exact design much cheaper from other retailers, but what drew me to these ones and prepared us to pay the additional cost was the wood. It was not a shiny/varnished wood, and had a more natural aesthetic which I believe elevated the look compared to others on the market.
I had contacted customer services about the seat colour, as it was listed as grey, but the photos appear more neutral lighter grey. As a Designer I am aware of the changes in colour that can happen in product photography, so wanted to make sure it wasn't going to turn up and be a darker/stronger grey - they were helpful in replying! However, it didn't cross my mind to question the colour of the wood, because I have never experienced a massive difference in wood colours from photos to product...

But these photos (no matter what screen they are viewed on!), do not represent the wood colour AT ALL. The wood in reality is much darker, and a much cooler shade of brown (not a warm oak-ish colour like in the photos) with a cool grey paint rubbed crudely over it.
They look more like the Wish Mid-Century Bar Stool - Grey Dust Ash Frame - Grey Seat wood colour.

Now we did keep them, for a couple of reasons, we love the design and the comfort is good. And honestly it took so long to find ones we liked at the right height, I didn't want to waste money on delivery costs returning and to end up in the same situation again.
I absolutely hold my hands up that I did not contact WSG and give them a chance to chat through the problem, as renovations are going on time got away with me and before I knew it 2 weeks had passed! I wish I had contacted to discuss the colour issue, but as mentioned we loved the design and the comfort is good...it took so long to find something we liked the look of that I couldn't bare starting from scratch!

Although I am still not happy with the wood colour, and seeing the photos online annoy me as they just do not look like that!! (I do not believe they have photographed the same wood product tbh, or the supplier has made in the wrong wood), but have decided if I end up continuing to dislike the wood, I will find a way to sand/wax or even paint them myself.
So I only post this review as a warning to other people buying this product the photos are not representative of the wood colour at all, which is such a shame, because the chairs themselves are really nice.

Excellent chairs - love them !
Speedy delivery and also very well packaged.

Great piece of furniture, exactly as described.

Fabulous quality chairs. Great stress free service and delivery. Highly recommend.

Great service great product

Excellent delivery service. I ordered my chairs Saturday afternoon and they arrived Tuesday afternoon. They’re very good quality, love the fact they’re real leather as most you see are faux.

Brilliant chairs

Stools are great quality, really pleased with them and they fit perfectly into our kitchen.
Great communication, goods arrived within the expected time frame ( they were pre ordered). They were really well packaged and next day delivery.

The footstool is attractive, sturdy and has feet protection to avoid scratching. It is as described-the right dimensions and colour. It is good value for money.
It arrived well packaged.
The company responded quickly to a query about delivery date.

Fast delivery.

When shopping around I was never 100% sure some sites weren't AI/scam sites. So I went with Where Saints Go, based on some research. I'm delighted. Good price, fast delivery and most importantly, great products (chairs)

Recommended.

The delivery was prompt and the carrier seemed to have been well briefed on the location (not always the case with some suppliers) I am very happy with the chairs which were well packed and look good quality.

Best chair I’ve ever bought. Quick delivery

Adore the footstool. Beyond gorgeous! Quick delivery and seamless service. Thank you

You did exactly what you said. Your communication was effective.

Stylish product, easy ordering and delivery

Very happy with the chairs, delivery not so, with the driver leaving them at a completely different address/postcode (the house did have the same name though so I should give some credit for that I suppose), left outside in the rain which is not ideal when they were presents…AND the driver putting down that I had signed for/received them personally…impressive when not even at my house! Made all the more annoying when I had downloaded the couriers app to put in exact delivery details PLUS downloaded What3Words to give the precise location of my property as they suggested, none of which were used obviously.
I would use your company again as this was not your fault, however if a similarly poor effort was made of that delivery then it would be the last time.
I did try to complain on the couriers website but the way it kicked me off without any chance of leaving any additional details other after selecting ‘there was a problem with my delivery’, told me all I needed to know about how far that would go.