Awesome service. So efficient. Ordered from NZ and arrived in 4 days even with clearing customs. Even with customs fee was still really reasonable in price especially for a bottle you can’t even sourc... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Love the prices of the drinks. Sad that NZ has like a $50 import on spirits but even so it’s cheaper than buying locally for more expensive bottles. Delivery was in the country 1 day after order an... Ver mais
A empresa respondeu
The shipping status didn't update. Just let the customer know where the parcel is. Even my friend(was in Japan) got the package but the status still was being processed. The rest are great.
A empresa respondeu
Speed delivery. Costs are clear. UK custom duties also easily calculated by myself and all within estimation. Using DHL to ship, ordered on Monday and received on Thursday night, incredibly fast shi... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We are a licensed liquor retailer and distributor based in Yokohama, Japan, specializing in premium Japanese whisky. We are passionate about sharing the unique flavors and heritage of Japanese whisky with the world. We offer a curated selection of whiskies from renowned Japanese distilleries, including both established brands and exciting new releases. Whether you're a seasoned whisky aficionado or just starting to explore this world, we have something for everyone. Here's what sets us apart: Direct from Japan: We source our whisky directly from distilleries and distributors, ensuring authenticity and competitive pricing. Expertly curated selection: We hand-pick each whisky based on its quality, taste profile, and rarity. Worldwide shipping: We deliver directly to customers around the globe, making it easy to enjoy Japanese whisky wherever you are. Exceptional customer service: Our team is dedicated to providing a seamless and enjoyable shopping experience. Ready to explore the world of Japanese whisky? We invite you to browse our selection and read reviews from satisfied customers on Trustpilot. Let us help you discover your new favorite dram.
Informações de contato
Japão
- whisky-nights.com
Awesome service
Awesome service. So efficient. Ordered from NZ and arrived in 4 days even with clearing customs. Even with customs fee was still really reasonable in price especially for a bottle you can’t even source here. Great experience!
17 de março de 2026
Avaliação não solicitada
Resposta de Whisky Nights
Dear Mgn Jns,
Thank you for your fantastic review. We are delighted to hear that your order reached New Zealand safely.
Ensuring that our customers can access rare expressions that are unavailable locally is the core mission of Whisky Nights. We take great pride in bridging that gap by delivering authentic Japanese and world whiskies directly from Japan to your doorstep.
It is wonderful to know you had such a great experience with us. We look forward to serving you again in the future.
Best regards,
The Whisky Nights Team
The shipping status didn't update
The shipping status didn't update. Just let the customer know where the parcel is. Even my friend(was in Japan) got the package but the status still was being processed.
The rest are great.
29 de março de 2026
Resposta de Whisky Nights
Dear Thirayut,
Thank you for sharing your feedback with us. We are pleased to hear that you were satisfied with the overall experience, though we sincerely apologise for the confusion regarding the tracking information.
We regret that our confirmation of the delivery was delayed, and that the status remained "processing" even after your friend had received the package in Japan. Providing timely updates is an area we are actively working to improve, as we understand how important it is for our customers to know exactly where their parcels are.
Your patience and support are greatly appreciated. We look forward to serving you again in the near future.
Best regards,
The Whisky Nights Team
Alles Perfekt
Alles Perfekt! Gute Kommunikation, rasche Lieferung alles zuverlässig
25 de março de 2026
Resposta de Whisky Nights
Dear Domingo,
Thank you very much for your continued loyalty — it is always a pleasure to see your name come through. We are delighted to hear that everything has been perfect once again: clear communication, prompt dispatch, and reliable delivery from start to finish.
Switzerland is one of the most efficient destinations we ship to. Swiss customs consistently process international parcels with a level of speed and precision that is genuinely rare, and we find that shipments from Japan clear without difficulty in the vast majority of cases. It makes the entire experience smooth for everyone involved.
We look forward to your next order.
Best regards,
The Whisky Nights Team
No problems
Great no problems cleared my own customs fast fast fast 3 days to my door from Japan
4 de março de 2026
Resposta de Whisky Nights
Dear Angelo,
Thank you for taking the time to share your experience. We’re very glad to hear that your parcel reached Manitoba smoothly and that customs clearance was handled so quickly. It’s encouraging to know that whisky can be delivered from Japan to Manitoba without issues, and we appreciate your cooperation during the import process.
While many Canadian provinces still maintain strict rules around cross‑border alcohol shipments for individuals, we understand that interprovincial trade has been gradually easing in recent years. Manitoba and Alberta, in particular, are often described as more open compared with other provinces, so it’s reassuring to see that reflected in your delivery experience.
We’re pleased everything arrived safely and in such a short time. Thank you again for your order.
Best regards,
The Whisky Nights Team
Love the prices of the drinks
Love the prices of the drinks. Sad that NZ has like a $50 import on spirits but even so it’s cheaper than buying locally for more expensive bottles.
Delivery was in the country 1 day after order and then delivered within 1-2 days (was probably delayed because of import fee payments)
4 de março de 2026
Resposta de Whisky Nights
Dear epnz,
Thank you very much for sharing your experience with us. We’re glad to hear that even with New Zealand’s import fee, ordering from Whisky Nights still ended up being more affordable than buying certain bottles locally. It varies by product and by each country’s tax rules, so it’s reassuring to know that in your case our pricing worked out better — thank you for letting us know.
It’s also great to hear that your parcel reached New Zealand so quickly and was delivered soon after the import fee was processed. We appreciate your patience throughout the process and are happy the order arrived safely.
Best regards,
The Whisky Nights Team
I have never seen a neater package!
Amazingly neat package which arrived in Switzerland within 3 days excluding the weekend. Simply lovely!
9 de fevereiro de 2026
Resposta de Whisky Nights
Dear J N,
Thank you for your wonderful feedback. We take great pride in our packaging process, as we believe the presentation should match the quality of the whisky inside. It’s rewarding to know our efforts made a “simply lovely” impression on you.
We also find that Swiss customs are remarkably efficient. Their smooth processing allows our shipments from Japan to reach your doorstep with minimal delay, making the international delivery experience seamless. And since flights operate throughout the weekend, the transit time often feels even shorter than expected.
We hope you enjoy your latest addition and look forward to your next visit.
Best regards,
The Whisky Nights Team
The product was delivered quickly and…
The product was delivered quickly and packaged very well
16 de janeiro de 2026
Resposta de Whisky Nights
Dear Joe,
Thank you for your kind review.
We are pleased to hear that your order arrived promptly and was packaged securely. It is important to us that our bottles reach our customers safely, and we are glad we could meet your expectations on this occasion.
We appreciate your custom and look forward to welcoming you back to Whisky Nights soon.
Best regards,
The Whisky Nights Team
Fast delivery
9 de janeiro de 2026
Resposta de Whisky Nights
Dear Darren,
Thank you very much for your review. We are pleased to hear that your order reached you quickly. Deliveries to New Zealand tend to run quite smoothly, and we are glad that your parcel arrived without any delays.
We truly appreciate you taking a moment to share your experience, and we hope to have the pleasure of serving you again in the future.
Best regards,
The Whisky Nights Team
I ordered whisky from Whisky Nights and…
I ordered whisky from Whisky Nights and unfortunately experienced a delivery issue caused by a courier error — the parcel was incorrectly marked as “premises closed” despite me being at home and available during the confirmed delivery window.
Whisky Nights handled the situation with outstanding professionalism and care. They investigated the tracking information promptly, contacted the courier directly, identified the issue, and ensured that the delivery instructions were corrected so the redelivery could proceed smoothly.
Their communication throughout was clear, polite, and genuinely attentive. It is rare to encounter such a high standard of customer service, where the customer feels truly listened to and supported.
What could have been a frustrating experience was handled with calm efficiency and respect, leaving me with great confidence in Whisky Nights as a company. I would not hesitate to order from them again and highly recommend them to anyone looking for a trustworthy and professional retailer.
9 de janeiro de 2026
Avaliação não solicitada
Resposta de Whisky Nights
Dear Anna,
Thank you very much for taking the time to share your experience. We are truly grateful for your thoughtful words and for giving us the opportunity to resolve the delivery issue. We sincerely regret the initial delivery error caused by the courier but we are pleased that the situation could be clarified quickly and that your parcel reached you without further difficulty.
We are especially glad to hear that our communication and follow‑up were helpful during the process. Ensuring that our customers feel supported and well‑informed is something we take seriously, and your feedback means a great deal to our team.
Your confidence in us is sincerely appreciated, and we are delighted to know that the experience left you feeling reassured. Thank you again for your recommendation and for choosing Whisky Nights.
Best regards,
The Whisky Nights Team
Fast and safe delivery.
22 de dezembro de 2025
Resposta de Whisky Nights
Thank you very much for your feedback, Mark. We’re pleased to hear that your order reached you quickly and without any issues.
For customers in Germany, customs procedures can occasionally take a little extra time, but so far deliveries have been progressing smoothly. We appreciate your patience and trust in our service.
Best regards,
The Whisky Nights Team
Resposta de Whisky Nights
Thank you very much, タラス様, for your kind words and recommendation. We truly appreciate that you took the time to contact DHL regarding the delivery — your support on that side means a lot to us. Since shipments to New Zealand usually route through Australia, we expected the process might take a little longer, so it is wonderful to hear you describe it as fast delivery. We are delighted that both the product and communication met your expectations.
Best regards,
The Whisky Nights Team
Resposta de Whisky Nights
Dear xxxx,
Thank you very much for sharing your straightforward impression with us. We are pleased to hear that everything went well and that delivery to Belgium was smooth.
We appreciate your support and look forward to serving you again.
Best regards,
The Whisky Nights Team
Great for importing Japanese whiskeys
Great for importing Japanese whiskeys. Fast delivery and great packaging!
6 de novembro de 2025
Avaliação não solicitada
Resposta de Whisky Nights
Dear Julian,
Thank you very much for your kind words. We're delighted to hear that your experience with our delivery and packaging met your expectations.
For customers in the Netherlands, we're pleased to share that customs procedures are generally smooth and efficient—so please feel free to order again with confidence.
We truly appreciate your support and look forward to serving you again.
Best regards,
The Whisky Nights Team
The delivery was timely and the bottles…
The delivery was timely and the bottles were well protected with bubble wrap.
10 de outubro de 2025
Resposta de Whisky Nights
Thank you for your excellent feedback, GEORGE.
We are delighted to hear that your order arrived in a timely manner and that the bottles were well-protected. We always prioritize careful packaging to ensure your whiskies reach you in perfect condition.
We are also pleased to confirm that we can often facilitate relatively fast delivery to Singapore.
We truly appreciate you taking the time to share your positive experience.
Best regards,
The Whisky Nights Team
Perfect
I have already made several determinations and everything has worked perfectly.
6 de outubro de 2025
Resposta de Whisky Nights
Dear Domingo,
Thank you sincerely for your continued trust and kind words. We're delighted to hear that each of your experiences with us has gone smoothly. Your support means a great deal to our team.
Best regards,
The Whisky Nights Team
Legit Whisky Company
Legit company. Ordered 3 days before my arrival to Tokyo & bottles were held at the front desk of my hotel on my arrival date. Also, great communication via email as they mentioned when bottles were shipped and when they would arrive. I will definitely order from Whisky-Nights again! Thank you!
22 de setembro de 2025
Resposta de Whisky Nights
Dear E. Ho,
Thank you for the excellent review. We're pleased we could deliver your order to your Tokyo hotel smoothly and on time. We also appreciate your note on our email communication.
We look forward to your next order!
Best regards,
The Whisky Nights Team
Fast shipping good price
Fast shipping good price. Thank you for the good service
30 de agosto de 2025
Resposta de Whisky Nights
Dear John,
Thank you for your kind feedback. We're pleased to hear that our pricing and delivery met your expectations, and we appreciate you taking the time to share your experience.
We've heard that whisky enjoys strong popularity in the Netherlands, and we’d be delighted to welcome you back to explore more of our selection.
Best regards,
The Whisky Nights Team
Great selection of Japanese whiskey
Great selection of Japanese whiskey, good prices, very fast shipping. Five stars!
28 de agosto de 2025
Resposta de Whisky Nights
Dear Michele,
Thank you for your kind words and five-star review. We're delighted to hear that our selection, pricing, and shipping speed met your expectations.
We truly appreciate your support and look forward to the opportunity to deliver to Spain soon — it's a destination we're excited to serve.
Sincerely,
The Whisky Nights Team
Absolutely brilliant Company..
Absolutely brilliant Company..
Fast, efficient, impeccable service.
My package arrived on the day they said it would. And what amazing prices.
I will definitely be buy from them again.
10/10 all round from start to finish..
20 de agosto de 2025
Resposta de Whisky Nights
Dear Chris,
Thank you for your positive feedback. We are glad to know that you are satisfied with our service and that your package arrived on time.
We can assure you that shipping to the UK is straightforward, and customs are always hassle-free.
We hope to see you again soon.
Sincerely,
The Whisky Nights Team
Fast response and delivery
Fast response and delivery. Took 4 days to reach.
31 de julho de 2025
Avaliação não solicitada
Resposta de Whisky Nights
Thank you for the kind words, Mark.
We're glad to hear your package arrived safely in Malaysia. It's a quick trip from Japan, but it seems like customs in Malaysia can sometimes take a little while.
We look forward to serving you again soon.
Sincerely,
The Whisky Nights Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.