I have bought from this company a few times now and their customer service is outstanding even a text message to see if the order arrived ok Would highly recommend
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Veja o que dizem as avaliações
Really happy with my order! Everything arrived really quickly and smells amazing. Alexandra was lovely and kept me updated throughout with all the delivery information, which was really appreciated. G... Ver mais
Love love love Scentsy! Everyone always comments on how fresh my house always smells, from cotton fresh summer smells to beautiful cinnamon autumn home sweet home scents and with having 3 dogs that's... Ver mais
I have always shopped with Alexandra for my Scentsy products. Any questions I have had, she has been so quick to respond and give advice, amazing customer service. I've just placed another order fo... Ver mais
Detalhes da empresa
Escrito pela empresa
At Wickfreecandles, we're proud to be one of Europe's first Scentsy Independent Consultants, delivering premium, flame-free home fragrance across the UK, Ireland and Europe for over 15 years. Founded by Alexandra and Scott, our family business is built on genuine passion, personal service, and products we truly love and use ourselves every day. From bestselling electric wax warmers and scent bars to elegant diffusers, fragrance flowers and body care, everything we offer is designed to be safe, long-lasting and beautiful — flame-free fragrance you can enjoy worry-free, even around pets and children. Our 5.0 Trustpilot rating from 75 reviews reflects what keeps customers coming back: quality products, fast and friendly service, insider tips, early access to new collections, and personalised scent recommendations tailored to you. Wickfreecandles is more than a shop — it's a fragrance family. Explore our latest releases, including the new Scentsy Summer Collection, and shop with confidence at wick-freecandles.scentsy.ie. Whether you're shopping for yourself, choosing a gift, or curious about joining our team as a Scentsy Consultant, we're here to help you.
Informações de contato
4,9
Excelente
89 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very quick delivery imediate response…
Very quick delivery imediate response item is fab
15 de agosto de 2021
Avaliação não solicitada
Resposta da Wickfree Candles - Scentsy
So glad you are happy Rosie - so glad you are happy x
Arrived quickly happy with my product
9 de agosto de 2021
Avaliação não solicitada
Resposta da Wickfree Candles - Scentsy
Pat so happy to hear you were pleased with everything x
Amazing service from Alexandra
Amazing service from Alexandra
So happy with the products I’ve received, the help and advice were great too as I’m quite fussy with scents but she had no problems with guiding me x
30 de julho de 2021
Avaliação não solicitada
Resposta da Wickfree Candles - Scentsy
I am so glad to hear you loved the fragrances we picked and thank you so much for the review xx
Can’t fault anything!
Can’t fault anything! Amazing communication from Alexandra, fast delivery and honestly the most beautiful burner which is great quality. I had an issue with the bulb and a replacement was sent out immediately. Will definitely be ordering again.
30 de julho de 2021
Avaliação não solicitada
Resposta da Wickfree Candles - Scentsy
Thank you for the review Beth and thrilled you were happy with everything and keep on enjoying the warmer xx
Amazing Experience
Amazing Experience and a wonderful wax burner. I love it 🐭
20 de julho de 2021
Avaliação não solicitada
Resposta da Wickfree Candles - Scentsy
thrilled you love your warmer and waxes xx
Fantastic knowledge of the product and…
Fantastic knowledge of the product and a great service from these lovely people.
Definitely enjoying my wax melter... A new scentsy convert. Ty wickfrees ❤️
11 de julho de 2021
Avaliação não solicitada
Resposta da Wickfree Candles - Scentsy
Yeah so glad to hear you are now converted to Scentsy and keep on enjoying it x
Everything arrived no problems at all…
Everything arrived no problems at all and there always checking in to see if everything was OK
11 de julho de 2021
Avaliação não solicitada
Resposta da Wickfree Candles - Scentsy
Potso Chan thank you for your review and thrilled you are happy with everything xx
Amazing products and service
Amazing products - I was so surprised at the quality of the wax burner I am in love. The scents smell incredible.
As for the service it’s 10/10 - great communication and so so friendly
Would 100% recommend buying your scentsy products here :)
7 de junho de 2021
Avaliação não solicitada
Resposta da Wickfree Candles - Scentsy
Thrilled you loved the waxes and warmer and hope you are still enjoying everything xx
5 stars
5 stars - great customer service & fast delivery. Highly recommended!
15 de abril de 2021
Avaliação não solicitada
Resposta da Wickfree Candles - Scentsy
Thank you Tare so glad you are happy with our products and service x
Beautiful product
Beautiful product, the scents are to die for! Fill the room for days and not over powering
Would highly recommend
15 de abril de 2021
Avaliação não solicitada
Resposta da Wickfree Candles - Scentsy
Delighted you are happy with it all Amy and i agree the fragrances from Scentsy bars really do travel far x
Brilliant service and fab fragrance
15 de abril de 2021
Avaliação não solicitada
Resposta da Wickfree Candles - Scentsy
Thank you for your review so glad you're happy xx
Shipping was very quick and j had my…
Shipping was very quick and j had my order even before my dispatch confirmation email! I had been looking for something like this for a while for my bedrooms and these are perfect
3 de abril de 2021
Avaliação não solicitada
Resposta da Wickfree Candles - Scentsy
I am thrilled you are happy with your order and please contact me before your next order so i can offer you our best offers x
Very quick delivery and a beautiful…
Very quick delivery and a beautiful warmer with all my favourite scents 😍
28 de março de 2021
Avaliação não solicitada
Resposta da Wickfree Candles - Scentsy
So thrilled you are happy with everything Amy xx Please pm me before next order so i can recommend great new fragrances x
Happy 😃 customer
Easy ordering, super quick delivery and fab products, the wax melts smell divine and last ages.
18 de março de 2021
Avaliação não solicitada
Resposta da Wickfree Candles - Scentsy
Thank you for your review Kelly - we are thrilled you are happy xx
Excellent product and arrived on time..
18 de março de 2021
Avaliação não solicitada
Resposta da Wickfree Candles - Scentsy
Thank you for your review Michelle - its awesome to know the delivery was quick and you are happy x
Thank you so much
Thank you so much. I am over the moon with my order. House smells so good 😁love it. Will be ordering more soon.
18 de março de 2021
Avaliação não solicitada
Resposta da Wickfree Candles - Scentsy
Yeahhh thanks for the review Edel - i am thrilled you are happy with everything and please contact me when you are ready to order again so i can help x
The best Scentsy Sponsors and Mentors
The best Scentsy Sponsors and Mentors! Scott & Alexandra go above and beyond to help their team to build a strong business! They have so much experience and are super friendly!
19 de fevereiro de 2021
Avaliação não solicitada
Resposta da Wickfree Candles - Scentsy
Thank you Lisa. Its been our pleasure to be your Scentsy mentors and watch you grow into one of the UKs brightest Scentsy stars xx
The attention to detail & ease of which…
The attention to detail & ease of which it was to order my chosen product I would highly recommend Scentsy & purchase from them again Colette
14 de fevereiro de 2021
Avaliação não solicitada
Resposta da Wickfree Candles - Scentsy
Thank you so much for your positive review. Thrilled you love the quality of our products and are happy with our service x
Great products
Great products
Love the ballerina mouse I got for my little girl. It's durable also had a lovely lavender scent Pak in. So good for calming before bed. Love the fact you can get whiff box and the other little extras meaning you won't forget to re order. There is no words to describe Alexandra as she is a genuine nice, knowledgeable person.
17 de janeiro de 2021
Avaliação não solicitada
Resposta da Wickfree Candles - Scentsy
Oh Emma i am so pleased you are happy with all your Scentsy you ordered. Thank you for the kind comments its a joy to serve you xx
We gave a new home to the scents baby…
We gave a new home to the scents baby Yoda. It was a flawless transaction and it arrived quickly. Thank you Wickfree. We will order again.
28 de dezembro de 2020
Avaliação não solicitada
Resposta da Wickfree Candles - Scentsy
So glad you loved our Star wars Scentsy and gave Yoda a good home xx thanks for your review
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